Property Information
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Resort Details
General Policies & Fine Print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information: Room taxes are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Groups Policy: Iberostar will accept a maximum of 8 rooms traveling together to be booked as individual bookings. Any group of 9 rooms or more requires a traditional group contract. If your group unexpectedly exceeds 8 rooms, it is your responsibility to notify ALGV immediately, at which point the group will be converted to a contract based on Iberostar's current day group rates and cancellation policy. Failure to notify ALGV of large groups can result in the forfeit of the group. If you know in advance of making any bookings that your group will exceed 8 rooms, please reach out to ALGV for assistance.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2196 reviews
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Oct 16, 2024Great location and breakfast
Great location , good size rooms with great views, v comfortable, breakfast great and catered well for coeliac/ GF. Only feedback for improvement is rug and chair in room needed a clean as bit grubby/ stained and whilst staff at front desk pleasant enough and said hello when passing they didn’t engage much. We didn’t get offered cava that we saw other guests being offered / noted in other reviews , or help with bags - unless this comes only with certain rooms . We did a 6 night stay but only staff in restaurant got to know us. Would stay again
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Jun 10, 2024Great local and amenities
The local is superb and the rooms were comfortable and clean. There was a nice workout facility and pool. You can walk to all of the main tourist attractions from the location and there are main great restaurants and shops nearby. We stayed in a room with an outdoor hot tub. It was definitely a great choice as we enjoyed the patio and hot tub during our stay and the cost was not significantly more.
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May 19, 2024
A bit of luxury in the middle of Madrid
Everything about this hotel was top notch. The appointments in the room, being greeted at the desk with a glass of cava, the breakfast in the adjacent restaurant, and the general beauty of the building. The location could not be better. You are within walking distance of so much of the city and the hop-on-hop-off bus run up this street, so very convenient. It was a bit of a splurge for us, but it was worth it!
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May 05, 2024
A good value in a great location.
The Iberostar is a great overall value. The location is perfect - right along the Gran Via, close to many sites and also metro stations. Tons of places to eat nearby. The rooms are nice and very functional - not super luxurious, but very comfortable and quiet. Breakfast in the mornings was quite good with a nice buffet assortment plus eggs/omlettes to order. We were with a group of about 10 couples and many of us are quite used to 5-star hotel experiences. Everyone was quite satisfied with their experience. While the Iberostar is not a five star hotel, it is a very good 4-star and it delivers a lot for the price point. Would definitely stay again.
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Apr 29, 2024
Warm welcome
While wandering through Milan we came across Las Letras Gran Via. It’s a lovely hotel and a great cafe. Ursula and the rest of the staff at the front desk were gracious and helpful. We were welcomed as if we were long standing friends. Wonderful experience.