Resort Details
- El Faro
This casual lunch buffet features wonderful Mexican appetizers.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- El Mercado Buffet
The El Mercado Buffet offers eclectic, international fare by day, while showcasing the most delicious, authentic Mexican dishes for dinner.
- El Rodizio
Ignite your taste buds with our Brazilian cuisine and savor an unforgettable dining experience.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- La Dorada
Enjoy a wonderful presentation of the flavors of the Mediterranean in all their glory.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Star Rock Café
A variety of American favorites are presented here to satisfy all of your cravings!
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - Trattoria by El Faro
If you are looking for savory, authentic Italian offerings, then you have come to the right place. A rich and delicious dinner awaits all guests.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Various Bars / Lounges
- El Kiosko Beach Grill
- El Puente Ice-cream Saloon
- Galaxy Discotheque
- La Cupula Lobby Bar- La Perla Pool Bar
- Theatre Bar
- Premium Room
Bedding: 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Premium Near PoolEffective (06/02/2023)Formerly Double Near Pool
Bedding : 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Two Bedroom Family
Bedding: 1 King bed and 2 double beds.
Bedding requests are not guaranteed and are based on availability at time of check-in
Occupancy limits: 6 total.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Junior Suite Ocean FrontBedding : 1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Junior Suite Ocean Front Beach AccessBedding : 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Penthouse SuiteBedding : a king bed or rollaway beds available on request.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 4 adults.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Junior Suite PromoBedding : 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 2 Total.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- Widescreen TV
- Wireless internet connection
- Two Bedroom Family Junior SuiteBedding: 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Widescreen TV
- Wireless internet connection
- Junior Suite Near BeachBedding: 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- One Bedroom Family Near PoolBedding: 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Widescreen TV
- Wireless internet connection
- One Bedroom Family Pool WalkoutBedding: 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Widescreen TV
- Wireless internet connection
- Junior SuiteBedding: 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Widescreen TV
- Wireless internet connection
- Junior Suite Tropical ViewBedding: 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Widescreen TV
- Wireless internet connection
- Junior Suite Beach AccessBedding: 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- Premium Promo RoomBedding: 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- Premium Tropical ViewBedding: 1 King Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- All-inclusive meal plan
- Babysitting*
- Beachfront*
- Child programs*
- Disco*
- Golf,Offsite*
- Ironing Amenities (On Request)*
- Jacuzzi
- Liquor store*
- Medical Facilities Service*
- All-inclusive meal plan
- Babysitting*
- Beachfront*
- Child programs*
- Disco*
- Golf, Offsite*
- Ironing Amenities (On Request)*
- Jacuzzi
- Liquor store*
- Medical Facilities Service*
- Meeting rooms*
- Parking*
- Pool
- Restaurant
- Spa*
- Tennis court*
- Wireless internet connection in public areas
* Fees may apply
- Children's program *STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Pool *
- Sailing *
- Teen programs *- Teens disco- Eagle Star camp - 13-17 years old
* Fees may apply
Property Information
- AdvisorySPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Fee: 33.94 Mexican peso (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 13
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.