- Complete buffet breakfast
- Buffet dinner
- Does not include drinks during dinner
Resort Details
- Mestre Bar- Lounge bar on the terrace- By the pool
- Norai Bistro- Next to the pool and with sun loungers- Snacks and drinks
- Orza Buffet- Breakfasts, lunches and dinners are served- International cuisine- Themed dinners
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Coffee/tea†
- Golf†
- Liquor store†
- Parking†
- Pool†
† Fees may apply
- Children's program †
- Gym †
- Non-Motorized Water Sports †
- Spa †
- Table tennis †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1774 reviews
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Apr 09, 2026Not really ready for the season
There's lots to like about this hotel, it's staff, the location, the contemporary decor, their focus on wellbeing. But there's lots it let's itself down on, some will be because it's the start of the season, others inbuilt. The food is a highlight. We stayed half board and the buffet at breakfast and dinner selections are excellent. The hotel is well situated for the lively beach front and cycling enthusiasts will be right at home. The gym is tiny, one weight bench, 3x resistance machines. Two treadmills and 2x cross trainers. This hotel has 500 rooms! The cocktail bar is part of the Japanese restaurant on the top floor, but wasn't open when we stayed. The pool isn't heated, so unusable really at this time of year. All in all, an expensive but "not quite as expected" experience. Weather was lovely though!
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Apr 09, 2026The best place in Palma!
We stayed for a week in this beautiful hotel and had an amazing time. Everything was spotless clean, staff was amazing, great food, every inquiry we had was solved and answered without hesitation. A special thank you to Tanya ( waitress ) Marc and Lena our room cleaner for their help, care and always ready to help gor anything we needed. I will happily come back here! Thank you!
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Mar 31, 2026
Love Iberostar
Hotel is lovely, nice view of the sea we had star prestige room, and made use of the lobby area and the top floor sunbed area nice thick pad on them. Not sure what the pool there is for as it’s 30cm deep ? The food was excellent in the Buffet Restaurant. We ate in the Al a carte on the top floor one night lovely setting but I was more than happy with the Buffett where we also had a lovely choice for breakfast. All staff very friendly and professional. I love Iberostar have stayed in Santa ponsa jardin del Sol. Cala Barca too all good experiences.
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Mar 18, 2026
Fabulous hotel
I have spent a fabulous week at this hotel with my husband, we both thoroughly enjoyed it. There were a lot of positives: amazing room, hotel very clean, the safety of guests (needed to be a guest to use the lifts), the lovely friendly staff, the calming spa, the amount of places to chill out in the hotel etc. We had access to the roof area, it was lovely to chill out on the sunbeds there. I had a couple of treatments at the spa and they were incredibly relaxing. I avoid the gym on holiday (!) but I had a peek in there and it looked very well set out with plenty of equipment. There were lots of activities available for people that wanted them too. We liked the refillable water stations, convenient and good for the environment. The food deserves a special mention - the choice available was always extensive and constantly kept stocked up, and it was so fresh and delicious. There was always a good variety and my husband and I ate very well indeed! Again, great restaurant staff. The bar area was fab too, we tested a few of the cocktails out after our evening meal. The hotel location is handy - it is a quick walk down to the beach, and there are several supermarkets around if needed. There were two slight niggles that we had. First is that we had trouble joining the WiFi. The staff were very helpful but for whatever reason we never got the proper connection. The more important issue was that we were without a toilet for a couple of hours as it broke one morning. I completely understand that this is beyond the control of the hotel but it was inconvenient – we had to go down six floors if we needed to go! After it was mended, only one side of the flush worked, and a couple of times the tank was so slow to fill that we thought it had broken again. In a five star hotel you don’t expect to have to worry whether your toilet will work or not!! However, those issues were relatively minor, and overall we had a fantastic holiday. I would definitely recommend this hotel, and in fact we have been looking at others in this chain in other locations.
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Mar 17, 2026
Lovely mid-sized boutique Hotel
We’re here on a short break and have had a really enjoyable stay. It’s a lovely small hotel with absolutely no complaints — the rooms are spotless and everything is very well looked after. The reception staff are amazing — warm, helpful, and always welcoming, which really sets the tone from the moment you arrive. The service has been excellent throughout, and a special thank you to Rita in the bar, who has been fantastic and really made our stay even more enjoyable. The location isn’t right in the centre, but it’s only about 10 minutes by taxi to the main town, which is very easy. All in all, a great stay and we’d happily come back.
- AdvisoryThe Municipal Government of the Balearic Islands will be charging an Eco-Tax of 4 EUR (approx. $4.24 USD) per person, per night. This amount is not included in your vacation price and will be collected at the hotel. This fee is subject to change at any time without notice by the hotel.
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information: Room taxes are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Groups Policy: Iberostar will accept a maximum of 8 rooms traveling together to be booked as individual bookings. Any group of 9 rooms or more requires a traditional group contract. If your group unexpectedly exceeds 8 rooms, it is your responsibility to notify ALGV immediately, at which point the group will be converted to a contract based on Iberostar's current day group rates and cancellation policy. Failure to notify ALGV of large groups can result in the forfeit of the group. If you know in advance of making any bookings that your group will exceed 8 rooms, please reach out to ALGV for assistance.