Resort Details
- Various Lounges/Bars- Grill de Playa Snack Bar
- El Puente Ice Cream Shop
- El Puerto Snacks
- El Faro Bar - Various Restaurants
- La Hacienda Mexican Restaurant
- El Puerto Steakhouse
- La Dorada Mediterranean Restaurant
- Hashiru Japanese Restaurant
- El Colonial Gourmet RestaurantReservations and dress code required. Please contact guest services upon arrival for complete details.
- Premium Room
Bedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adult, 1 child.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- Premium Near Pool
Bedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adult, 1 child.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- TWO BEDROOM FAMILY
Bedding: King bed & double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 6 adults, 4 children, 6 total combined.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- Ocean Front Presidential Junior Suite
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 4 Adults, 3 children, 4 total.
Maximum of 3 children through the age of 2 stay free in existing beds with at lest 1 adult.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- PENTHOUSE SUITE
Bedding: 1 king bed or rollaway beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 4 adults, 2 children, 4 total combined.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- JUNIOR SUITE BEACH ACCESS
Bedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adult, 1 child.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- DOUBLE PROMO ROOMBedding- 1 king or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits- 4 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children 3 - 16 are surcharged.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- Premium Promo RoomBedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adult, 1 child.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- Premium Tropical View
Bedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 4 adult, 2 child.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Safe
- Wireless internet connection
- Premium Pure WellnessBedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limit: Max 3 Adult, Max 2 Child, 4 Total.- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- Wireless internet connection
- Junior Suite Near BeachBedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limit: Max 3 Adult, Max 1 Child, 4 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting*
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting*
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Exercise gym
- Gift/News stand*
- Golf*
- Housekeeping - daily
- Laundry/Valet service*
- Liquor store*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Spa*
- Tennis court
- Tour/sightseeing desk
- Valet parking*
- Wakeup service
- Water sports*
- Business Services*
- Internet Access*
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This resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package
Please contact wedding coordinator for complete information, locations and to reserve a date.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite *STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-siteThe resort has a Fit & Fun Fitness Program.
- GeneralActivities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Cycling
Billiards
Bocce
Football
Gymnastics
Table tennis - Golf *
- Motorized Water Sports *For an additional fee, take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Non-Motorized Water SportsActivities include:
Kayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling - PoolThere are 3 pools on-site.
- Sailing *
- Spa *Hotel guests can indulge at the luxurious spa with hydrotherapy facilities including Finnish sauna, Turkish baths, steam room, saltwater pool, Jacuzzis, Roman baths and various types of showers. The spa is truly an irresistible delight for both mind and body.
- Teen programs *- Teens disco- Eagle Star camp - 13-17 years old
- Tennis court *There are 2 lit tennis courts on-site.
- Live EntertainmentLive nightly shows in theater/disco/casino
* Fees may apply
At Iberostar Waves Paraiso Beach, you and your family will experience the romance of Spanish-influenced architecture in a resort filled with tropical gardens, exotic birds and unlimited adventures. Discover interconnected pools with a waterfall, a mile of white sand beach stretched out along Mexico's famed Mayan Riviera, and seven specialty restaurants. Explore snorkeling and scuba diving areas and nearby historical sites. Then enjoy adult time in our world-class 32,000 square foot spa, 18-hole golf course or shopping plaza. The resort is uniquely designed to give every member of the family the time of their life.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9686 reviews
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Oct 13, 2026Lush Resort
I spent a week here with my family for a friend’s wedding. This is a beautiful resort with lush grounds, great restaurant options and a large pool. The beach was nice but the large amount of seaweed and non-stop heavy winds put a damper on the experience. We enjoyed walking around the property and spotting all the wildlife. You really feel like you’re out in nature away from civilization. I would stay here again for sure.
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Sep 27, 2026
VACATION
For the past 18 years vacation only here
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Sep 17, 2026If you like terrible food and slow service, this is the stay for you!
Pros: Lots of pools Grounds very beautiful Lovely beach Clean, big room Cons Food was terrible - like a school canteen Slow - check in took one hour, at check out, no one came to collect our bags as promised Tacky entertainment and badly behaved bratty children running around About half the staff we interacted with were clueless and unhelpful Only stayed one night and we were very glad our stay wasn’t longer - we usually stay in smaller, boutique hotels and felt like branching out and trying something new (don’t do that lol).
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Sep 12, 2026September 2026
Great value for the money in September
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Sep 12, 2026cockroaches and filth
We stayed @ Iberostar Waves Paraiso Beach for 10 Nights it was a beautiful place resort, expect for one small detail, they have Cockroaches in their rooms and don't clean well. their management blew us off like it was no big deal offered us a room upgrade next time we go, guess what not going to be a next time!!! I have sent countless emails to Mr. Francisco Deelgado a manger @ the resort he's so special he doesn't have to answer customers. I simply asked to be credited a couple nights @ a different Iberostar in the future. we hear crickets with his cockroaches. Please people before you go here think about this resort and the customer service you won't get...
- AdvisorySPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisorySPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions: · Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis. · Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Government fee: 82.12 MXN (approx. $4.79 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed