Resort Details
- Bella Vista
Buffet
- Casa de la Playa
Mediterranean
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- El Galeón
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Hashira
Japanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- La Perla
Lunch Buffet
- La Tentazione
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Le Tourbillon
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- The Grand Cellaran exclusive cellar with more than 200 wines importedfrom the most prestigious world wine regions
- Various Lounges/Bars- Robusto- Perla- Mirador- Larimar- La Escala- Cala Esmeralda
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Billiards
- Direct access to a beach
- Fitness center on-siteFit & Fun Fitness Program
- GeneralOther activities include:
- Aerobics- Yoga- Shooting tournaments- Archery- Basketball- Cycling- Billiards- Bocce- Gymnastics- Table tennis
- Golf †18 hole P.B. Dye golf course
Green fees, carts are at an additional charge. ($) - Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water SportsKayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling.
- Pool
Three pools, including an activity pool and lake pool.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Gambling †Spend an entertaining evening enjoying popular casino games like Blackjack, Poker, Roulette and Slot Machines (bar is included)
- On-Site Entertainment
Live nightly shows in theater/disco/casino
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15674 reviews
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Feb 04, 2025Amazing 5 Star Experience!
What an amazing 5 star hotel, Top notch stay and excellent service ! All the staff os friendly. The food was good and lots of options for all tastes. The pools are very clean and the beach is breathtaking. Special shout out to the best bartender by the pool bar Tobias and other staff Oscar, Terfi but they are all incredible. Thank you so much we had a great time and we will be back!
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Feb 02, 2025
Great cold weather getaway!
This is the third year that my wife and I spent 5-6 days here in January. It's a great escape from the winter here in the US. The hotel staff is great (in particular: Armando and Houston as our butler, Ingrid at the Cigar Bar who made a great espresso martini every night, Eddie the yoga instructor and Daniela who was our waitress at dinner on numerous nights.) The food is great. The cabanas by the pool are great. There's a reason we come back here every year.
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Feb 02, 2025Gorgeous, but...
The grounds and beach were gorgeous, and the food better than the average compared to other all-inclusives where we have stayed. Also, the activities staff were quite fun. However, we found the staff to be pushy about a membership breakfast ("not a timeshare!") that we didn't want to attend. Also, we had a dispute/misunderstanding about how the resort credits worked, and found the management to be unhelpful/unresponsive to that.
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Feb 01, 2025
Big bang for your buck overall
We spent five days here this month and found it to be a super solid value for sunny, pleasurable first rate vacation. My wife loved the yoga with Eddie, which she did every day. I loved the pools. It really is a superior value and was very relaxing. We loved our concierges Jose and Junior, rookie of the year. Had a great time with staff including, Tobias, Oscar, Terfi and Rafael our bellmen, and Misotto who we've seen the last three years at the lobby bar. The food is very good and was better than our 2024 vaca there. Also, this time, we enjoyed cheap $5 Blackjack tables at Iberostar's neighboring resort. Big bang for your buck overall IMO.
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Feb 01, 2025Almost perfect but one BIG problem
After being to a number of different resorts, we thought Joia was the the perfect one for us. Food was great, excellent service, large abundance of shaded beach seating. Also loved that they provided free sunscreen for their guests. However, the one BIG problem that we had there was that we got COVERED in sand flea bites. At first I thought that we just got unlucky with the time of year. However, after talking to others about this, we were told that the sand fleas were probably inside the lounger cushions. This makes sense as the bites we got were pretty much a straight line down the sides of our back and legs, exactly where they were making contact with the lounger cushions. It was the only problem we had, but when you are covered in over a hundred itchy bites, it prevents you from relaxing and sleeping, which was a huge issue. This review would have been 5/5 if it weren't for that. My suggesting for management is this. Either start doing regular thorough cleanings of the beach lounger cushions, or replace the loungers with ones that do not let fleas settle inside. I will settle for a slightly less comfortable lounger if it means not getting covered in flea bites. Unless this is remedied, I may not be coming back, despite the fact that everything else was absolutely wonderful.
- AdvisoryPre-reservation is suggested Reservartions allowed up to 7 days before check in
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
- In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed