Resort Details
- Cozumel Buffet
Our endless buffet serves a continental breakfast, full breakfast and dinner. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties.
- El Cedral Smokehouse Restaurant
A fine A la carte restaurant, the steakhouse specializes in fine cuts of grilled or barbecued meat. Formal dress required; although longer shorts are permitted.
- Las 2 Marias Tex-Mex Restaurant
Guests can savor the most authentic Mexican recipes including quesadillas, tacos, burritos, and enchiladas. Formal dress required: Gentlemen are kindly asked to wear long pants.
- Palapa El Cedral
Providing an informal setting, this restaurant prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, the restaurant also offers a snack bar.
- Various bars/lounges
Several bars are open throughout the day where guests can relax over refreshing drinks and savory snacks at any hour. Soft drinks are available at night as well.
- Premium Room
Bedding- 1 king or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 2 adults, 1 child, 3 total combined.
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Superior Room
Bedding- 1 king or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Premium Ocean Front
Bedding : 1 King Size Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits :2 adults, 1 child, 3 total combined.- Air conditioning
- Safe
- Special Room
Bedding- 1 king or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 1 children, 4 total combined.
Maximum of 1 child through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.- Air conditioning
- Safe
- Star Prestige Room
Bedding: 1 King or 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- SUITE PRESIDENTIAL
Bedding: King size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 1 child, total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- SUITE
Bedding: King size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults.
Effective 11/1/22 Occupancy limits- 2 adults, 2 children, 4 total combined.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- SUITE OCEAN VIEWBedding: King size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Two Bedroom FamilyBedding: 1 King bed & 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults + 2 children or min. 2 adults + 2 children.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Premium Ocean ViewBedding : 1 King Size Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits :2 adults, 1 child, 3 total combined.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Premium Near PoolBedding : 1 King Size Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits :2 adults, 1 child, 3 total combined.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- SUITE OCEAN FRONTBedding : 1 King Size Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits : 2 adults, 1 child, 3 total combined.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- PREMIUM PROMO ROOM
Bedding- 1 king or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 2 adults, 1 child, 3 total combined.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- PREMIUM ROOMBedding : 1 King Size Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits :2 adults, 1 child, 3 total combined.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- PREMIUM TROPICAL VIEWBedding : 1 King Size Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits :2 adults, 1 child, 3 total combined.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- PREMIUM PURE WELLNESSBedding : 1 King Size Bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits :2 adults, 1 child, 3 total combined.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting*
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting*
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand*
- Housekeeping - daily
- Laundry/Valet service*
- Liquor store*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Spa*
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports*
-
The resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package
Please contact wedding coordinator for complete information, locations and to reserve a date.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-site
- GeneralActivities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Billiards
Bocce
Gymnastics
Table tennis - Motorized Water Sports *
- Non-Motorized Water Sports
Activities include:
Catamarans
Kayaking
Water aerobics
Water polo
- PoolThere are 3 outdoor pools.
- Sailing *
- Spa *The hotel's top spa performs the best relaxing and energizing treatments including aromatic massages, facials, holistic sessions, and even treatments for the entire family.
- Tennis court
- On-site Entertainment
Live nightly shows in theater/disco
* Fees may apply
Iberostar's Waves Collection: Dazzling sandy beaches along with the Palancar and Santa Rosa Wall reefs beckoning offshore make Cozumel a diver's and nature lover's retreat. Relaxed and rejuvenating, Iberostar Waves Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. Pathways and gardens connect guests to the many pleasures of this all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring the areas famed reefs.
Savor quiet moments alongside the enormous lake pool, where you can either enjoy the rays of a warm Mexican sun or relax beneath the shade of a tropical palm or palapa. The all-inclusive program includes non-motorized watersports, as well as all meals, drinks, and a wide variety of activities and entertainment. Children can be entertained at the Kids Club while parents enjoy some alone-time.
Dine on tempting selections at three specialty restaurants, an international buffet, and a poolside snack bar/grill. National and international drinks are available at four bars, including a swim-up bar. At the theatre, enjoy a wide array of entertaining live shows and performances every night.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9064 reviews
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Nov 05, 2026Feels like home! ❤️
We love this hotel. We’ve been to Cozumel 12 times, and stayed here 11 times. Once we tried another all inclusive resort and we appalled at the poor level of service. Not at Iberostar! The staff is extremely kind and helpful AT ALL TIMES. We enjoy seeing Alonso at the lobby for conversations and advice. He and my husband can talk about classic cars all day long! Cindy Martinez is THE BEST, as everyone knows and it’s not a good trip unless we see and laugh with her. Rufino is always smiling too. The staff that cleans our room is SO appreciated! We had Astrid this time. And we can’t forget all the fabulous bartenders… Isidro, Kevin, Alvaro, the other Isidro, really ALL of them! We will always stay here when we visit Cozumel. This island AND Iberostar feels like home. ❤️
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Nov 04, 2026
I keep coming back and this is why
I love it here, I have been multiple times and already have my next trip booked. My favorite part about this resort, is the people. It really has become a second home to me. The concierge Rufino is great. To the servers, Cindy and Victor. And of course the entertainment team. I love how welcoming and involved Pepe, Alexei, and Jesus are. The shows were wonderful and I love when the singers and dancers combine with the entertainment team. I asked Pepe if we could do my favorite pool game, ninja warriors on the Wibit and he put it out the next day! The hotel also added an area to watch sporting games and I have made so many friends there this trip just from watching the games. The hotel is clean and well maintained which makes my stay even better. There are cats around the resort and they are so friendly and greet you like it’s their job. The food is very good, and they theme it for each day and event. I was here for Halloween and the food was themed and super cute. I can’t wait until I’m back!
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Nov 04, 2026
Glad to see change
Our stay was AMAZING this week. Rufino was great as always, he is always wonderful to chat with and give guidance. Cindy, Victor and Wilbur, always a pleasure with a smiling face and big welcome hugs. When you have group of servers like that, you will start everyday wonderful. This was my 15th time staying at this resort and every-time the entertainment team has been great except for our last trip in April 2026. We were so disappointed how Humberto managed his team that week. Unorganized, unfriendly, quite frankly, he was very rude multiple times. He had no connection with any of the guest at all. I travel with my kids and grandkids so the entertainment team is very important to us. We were actually contemplating going to a different place on the island. I’m so thankful we didn’t. We have met many people along the way and I’m grateful that this trip the entertainment team has changed so much for her better since April. Although I really missed Elihut, Betty, Azael and Judy. Pepe, Alexei, Jesus, and the two girls (I forgot their names) did a FANTASTIC job!! They make a great team and hopefully we will see them all again in April 2027.
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Oct 31, 2026
Top notch
Top notch overall experience, from checking, rooms, food, staff, checkout - perfect in every way
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Oct 31, 2026
Great dive experience
Our dive master Valentino was the best! He was very knowledgeable and patient with our group (of new divers). Lauren was also very good! Together, they kept us safe and made the diving an amazing experience!!!!
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Government fee: 82.12 MXN (approx. $4.79 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.
Effective:11/01/2019
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed