Situated along the beautiful beach of Playa Paraiso, the AAA Four Diamond Iberostar Selection Paraiso Maya Suites is the breathtaking expression of splendor, blending soaring Mayan architecture with equally spectacular amenities. Unwind in the lobby bar beneath an exact replica of the famed Chichen Itza pyramid. Swim in the Riviera Maya's only wave pool, splash in the water playground. Relax under towering Mayan statues. Enjoy quiet time in one of the elegantly appointed suites. It's a Caribbean resort for families and couples desiring an upscale vacation experience. With a 32,000 square foot spa, splash park, wave pool, restaurants and authentic details in every space, this is relaxation on an impressive scale.
Location
Riviera Maya - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Effective - 11/01/2019
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth
between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of
the remaining nights.
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of
the remaining nights.
***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Steak house
Very nice service, table side Caesar salad very nice , drinks and food excellent preparation. Lots of choice of sides. The vegetarian meal also very good. The friends who had prime rib really enjoyed their meals
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Outstanding service from Iberostar staff
We come to Iberostar every three months and the service in the Members area at the beach was excellent as always Particularly the services of Delfina and Angel were outstanding. In the breakfast buffet, we always ask for Romy. He is a fantastic waiter in the buffet at the Lindo!
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see above
Currently here and the resort is out of hot water. They apparently thought now would be a good time to change out the filters. Who ever is the maintenance manager (sic) should be fired This kind of thing should be done in the middle of the night instead of at 4:30 in the afternoon when people want to shower before dinner. Coated with sunscreen and oil from a massage we now have our choice between cold shower or none at all, someone should be fired for this lack of judgement
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15th time here and never dissapoints
Really enjoyed our time. Our baby turned 18 now so she was excited to come and get a big girl bracelet finally! Lol Nice to see the shopping center are going full swing again. Burgers are deadly there! Great service. Going to Japanese tonight and they are spoiling us here! Day 5 and considering staying another week! We brought our grandbaby and sure enjoying him!! Gotta tattoo today with the kids!! Its pretty cool!! Thx Ivan.. Iberostar Rocks!! Thx all the staff.. your making our trip!
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Do not go here
I am at resort currently. Staying for 6 nights & on 2nd day unable to book reservations at restaurants for dinner unless at 8:30pm or 9:00pm. I am told I can walk to the other lobbies at the resorts to see if I can get reservations at their restaurants. Unbelievable! I did not come here to eat at buffet. I will never return to this resort.