Iberostar Selection Paraiso Lindo - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9622 reviews

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  A lovely traditional Mexican-style hotel with plenty to offer

  A lovely hotel set within a large resort complex, with plenty to see and do. The traditional Mexican-style buildings, with their impressive roofs and attractive architecture, give the hotel a really warm and characterful feel. The grounds are particularly beautiful, with water fountains and walkways winding through water features, which look especially pretty when lit up at night. There is plenty of wildlife around the resort too. We spotted coyotes and monkeys wandering around, and there are mangrove areas with walkways where you can enjoy a stroll and take in the surroundings. It's something a little different and adds to the overall appeal of the resort. Our room was spacious and had a lovely homely feel, overlooking one of the pools. There are several swimming pools around the complex, as well as a wave pool, water park and lazy river, so there's plenty of choice if you enjoy spending time in the water. Another big advantage is that you can use most of the facilities at the other hotels within the complex, including their restaurants and bars. The Wi-Fi was also decent and generally reliable. The staff were friendly and the drinks selection was good. The frozen daiquiris were particularly nice! There was a reasonable choice of food, although one thing that could be improved was the seating arrangements. You had to wait to be shown to a table, which could be frustrating as you didn't always get to choose where you wanted to sit. The entertainment was another positive, with a good selection of activities and evening shows. With so much going on across the complex, there's certainly no shortage of things to do. One area that could be improved is the signage. Given the size of the resort, finding your way between the different hotels and facilities can be a little confusing, particularly when you first arrive. The price is a little on the expensive side. However, the range of facilities and the ability to use most of the other hotels do add to the overall experience. Overall, we really liked Lindo. Its traditional Mexican architecture, attractive grounds and relaxed, homely atmosphere make it a lovely place to stay. Add in the wildlife, water park and access to the wider complex, and there's plenty to enjoy. If you're looking for a hotel with character, spacious rooms and lots of facilities, it's definitely worth considering.

  Nov 02, 2026
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  Friendly and clean, but disappointing

  We are currently staying at the Iberostar Paraiso Lindo for a conference and extended our stay by an extra four days based on the beautiful beach photos online. While the resort is clean, the food is decent, and the frontline staff are friendly, the actual beach conditions and management's response to our disappointment have left a lot to be desired. The beach water is brown and lacks the classic turquoise waves pictured in marketing materials. Because of this, we have spent our time trying to find an alternative on-property to enjoy our vacation, but every reasonable request for flexibility has been met with steep, rigid upcharges. To access the quiet/adult pool on this massive complex, we were asked to pay an extra $65 per person, per day. To upgrade to the adults-only section, we were quoted an additional $240 per day, with no honor of or transfer of the conference rate we originally booked under. Even asking for a day pass to their Cancun location requires us to pay a hefty daily fee plus our own taxi fare amounting to $350/day for two people to spend a day at a nicer beach. The employees seem completely disarmed when it comes to guest satisfaction. Our assigned concierge doesn’t seem happy when I appear since insist aware of our disappointment, not that I blame him as management has left him powerless to help. Right now, the rigid pricing and dismissal of our experience feels very corporate and disappointing. In fact, this experience has been so disheartening that I am already planning to skip multiple upcoming industry conferences simply because they are being hosted at other Iberostar locations. I hoped for a hospitality partner that cares about guest retention, but that is not what we are experiencing. We have another seven days here - not at all the vacation we had hoped for.

  Nov 01, 2026
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  Another great time at Iberostar Pariaso Lindo Prestige Beach!!

  Amazing!! We spend alot of time down the the beach sitting in Prestige section. Hats off to Defina the waitress. We have known her since 2020 and she is the most friendly happy waitress we have ever met. In addition such a hardworking person who is constantly ensuring everyone has what they need and remembering every drink that we like. She has been like this since we met her. She is an asset to this resort!!

  Oct 15, 2026
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  Short but wonderful

  Short stay at lindo. Stayed in a family room and it was perfect with 2 kids. Provided a king bed, pull out couch and a drop down bed. Just right for a family of 4. Service was excellent from all the staff. The bar tenders at the main pool are exceptionally hard working. We did the Italian restaurant one night and it was fantastic. This is our third time at this resort and we will return.

  Oct 13, 2026
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  Terrible Reception and management

  Came here with my son for fall break. We are IHG diamond elite members. Booked in June then rebooked on July 5 for the sale through the IHG app. Also booked a second reservation for a friend to come for 2 adults. Cancelled that one before the cancellation date. My son and I arrived and spent an hour at check in with the lady stating there was a problem. Saying I booked a room with an adult and an infant. I showed her my confirmation, plus another confirmation showing 2 adults, and another one of adult and 11 year old. They were “showing” adult and infant. 2 days later I get a call stating they are charging me the full price for adult plus child at current price Fayetteville sending my confirmations. 15 years as a diamond elite member. I had to verify and enter my son’s passport info on the booking. She basically told me oh well they charged me. Call IHG. I was livid!! I called IHG and chatted with them and they said it’s their system I need to contact Iberostar. I sent that info to her 0 response. My kid is upset and now I’m spending more than 4 hours on this crap. Do not book here. I don’t care how amazing the resort is. You will be treated like crap even through you have been loyal to IHG forever. Ridiculous. We will never visit Iberostar again only due to the lack of respect and computer error on their end, and now it’s my fault? Even IHG verified the error.

  Oct 12, 2026