Resort Details

OnSite Dining
  • Aqua
    Lobby Bar
  • Cornwall
    Buffet
  • Es Palau

    Gourmet


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Exodus
    Theater Bar
  • Galleon

    Steakhouse


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Hemingway
    Cigar Bar
  • Kiniro
    Japanese

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • La Toscana

    Italian

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Lucea
    Swim-Up Bar
  • Port Maria
    Buffet
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco†
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco†
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
On-Site Wedding Services
  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  

     Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

On-Site Recreation
  • Beach
  • Direct access to a beach
  • Fitness center on-site
    Fun & Fitness Program
  • General
    Other activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
  • Motorized Water Sports †

    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL.  This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.

  • Nightclubs
  • Non-Motorized Water Sports †

    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling

  • Pool
    There are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
  • Sauna
  • Shopping †
  • Spa †
  • Steam bath
  • Tennis court
Off-Site Recreation
  • Golf location (onsite/nearby) †

    18 Holes, Caddy Required

    Unlimited green fees, carts are at an additional charge. ($)

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10030 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Five Star Hospitality on Steroids!

    We don't typically stay at all inclusive hotels but we so enjoyed our trip at JOIA Rose Hall by Iberostar for some badly needed R&R! Our room was gorgeous and super clean over looking the beach. The service was off the charts! We were pleased to find out that we were upgraded to inlude a butler. Although we didn't know what to ask, they were all off the charts lovely and super helpful. Every day there was someone to answer questions or assist us from morning until evening. A BIG shout out to: Jaime, Berris, Rushane and Travis who all went out of their way to help! Jaime helped us get some things for the room. Rushane went out of his way to have a birthday message on my bed out of flowers and Jaime/Berris had champagne with cheese and crackers as a suprise in the room for us to celebrate my birthday! This was off the charts lovely and really special touches. We enjoyed discovering all the restaurants and cafes. Karen, a super friendly server at the Terrace cafe, invited us to lunch the next day at 1 pm. She was fabulous! We also thought Nicholas was so personable at Es Palau knowing just what we would enjoy with the best recommendations as did Dexter? at La Toscana who made some fabulous recommendations too. We were so pleased with all our meals and the ambiance! The breakfast, however, was my absolute favorite with Dilroy remembering what I would want for an omelette each morning and Tarah, the Smoothie Girl Queen had a smile and personality to light up the room as she made the happiest and yummiest smoothies! What a way to start the day! BTW, the best coffee is made by Rasa at the Star Cafe! She also remembered just how I liked my coffee each morning and was a gem! The hostesses were all wonderful and very accommodating too! I enjoyed doing yoga everyday with Lala along with the water aerobics! My favorite was when we had yoga on the beach when it was not too windy. The evening entertainment was different every night too with something for everyone! We loved the solo performers who played piano, flute, guitar and the best smile was from the beautiful cellist! It was so nice to have a drink, relax and listen in the beatuful lounge/lobby! I loved that some people were playing games or cards. That was a great idea! The piano player with the candles was super special! He did such a great job playing so many favorites! The fire man was amazing and the evening dancers did such a great job getting people up - even my husband joined in on the beach which was amazing! These dancers are so talented and friendly! They wear multiple hats during the day and entertain at night and get major kudos! My only suggestion for the resort, which is a tough one since some people like to smoke, is to have a designated area on the beach or at the pool where they can smoke. It was a breezy week so it was tough to avoid but maybe that would make it better. The great part though, was there were plenty of lounge chairs. We would just move and then have a change of scenery to have fresher air. It was a super lovely week with Jamaican hospitality at JOIA Rose Hall getting a high five, a BIG HUG from me with so much apprecation for all their hard work to make it so spcial!

    May 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time at Joia!

    We stayed at Joia Rose Hall for 11 nights and had a fantastic time. Andre and Alain were our butlers and they did an amazing job of meeting every request quickly as well as adding a few surprises of their own. We returned from dinner one night to a bubble bath in the jacuzzi tub and towel swans and flowers. Both of these butlers are exceptional! The food was amazing throughout our stay and the wait staff are excellent. The breakfast buffet is really good with cooking stations if you want omelettes, pancakes, waffles, etc. I can’t remember her name, but the woman at the waffles cooking stations made excellent fresh crepes and waffles for me. The beach is beautiful in front of Joia and we enjoyed the pools, especially the free beach beds for shade. Overall this was an excellent stay!

    May 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    JOIA HAS IT ALL!

    Joia Rise Hall Adults Only All Inclusive Resort," in Montego Bay Jamaica is excellent!! The staff is amazing. Barrington, at the check-in front desk, is the best! He has always made sure we were happy with our accommodations. Omar was one of the most amazing and sweetest butlers and was so helpful with anything we asked for! The service, food, cleanliness, fun activities, beautiful beach, and staff are all excellent! A lobby bar with live music nightly. A fun party pool bar, as well as a quiet pool with many comfortable lounges and huts. There is an indoor wonderful breakfast buffet every morning. Also, an on the beach lunch buffet everyday, as well as an on the beach hut, for lunch and snacks. Italian, French, Steak, and Japanese restaurants. All the restaurants were excellent!! The Japaneese Chef Shamar made a shrimp dish, which was so amazing, and was the best shrimp dish we have ever had!! And, so much fun talking with him and the wonderful cooks as well! Toscana, the Italian restaurant, and the waitress was excellent! Another wonderful stay at the "Joya Adults Only All Inclusive Resort in Montego Bay Jamaica! 💚 🖤 💛 Wasn't our first time...... and it won't be our last!!!!

    May 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Food truck!

    We have been going to the food truck for most of our dining. Not only has it been our favorite dining spot, it has the best taste and service. Thank you staff for making a fabulous dining experience Tavian , Charlakaye ,Odane. They are amazing and will make everything comfort food that one can ask for!

    May 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Incredible Stay at Iberostar JOIA Rose Hall with Outstanding Butler Service

    Outstanding Butler Service! Rohan made our first visit to Jamaica amazing! He went above and beyond! All the staff is wonderful and so nice. The variety of restaurants was great...can't say enough! We had the best week there and will definitely go back. Thank you so much Iberostar!

    May 14, 2025
Hotel Advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • AdvisoryAdults Only Resort.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
     per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
     without reimbursement or refund of the remaining nights.  a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
     per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
     without reimbursement or refund of the remaining nights.  

    STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

    • All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
    • Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
    • In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
  • Pet Policy : Pets Not Allowed

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319