LocationBalearic Islands, Spain
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Customer Ratings & Reviews
TripAdvisor Traveler Rating1122 reviews
Awesome 5* hotel!
This was one of my favorite relaxation hotels ever where I stayed and we will come definitely back next year. Please note that a car definitely is recommended! - Facilities: wonderful hotel facilities with many different buildings, 3 pools (one relaxation pool, a pool with music and bar, a kid‘s pool), two tennis courts, multiple restaurants, etc. Wonderful atmosphere, especially during the night with beautiful lights, and basically everything you need for a high-class, relaxing stay. Very welcoming and helpful staff. - Restaurant (breakfast, lunch, dinner): we tried out all restaurants and were really happy about the quality and taste of the food and drinks. For the breakfast, a menu is available in addition to the buffet food. The service personnel was partially a lot under stress and it took e.g. quite long to order, both during breakfast and dinner. In addition, there were really friendly waiters, but also some who were rather „strictly transactional“. Unfortunately on our last night, food was not good. - SPA: Spa area was nice and provides different types of treatments/massages. Pool with whirlpool functionality, sauna, „adventure showers“ (don’t be surprised during the first time), and steaming room. - Rooms: beautiful, calm rooms with high-quality furniture and everything we need. Water was provided only on the first day. - Location: I would definitely recommend a car, as this hotel is in the middle of nowhere (which is good for a relaxed vacation). Plenty parking spots are available in front of the hotel. Only 20 minutes to the airport by car. - Wifi: unfortunately not so stable, especially during peak times and when changing locations inside the hotel.
Perfect place for an autumn break
A wonderfully restful place. Perfect for an autumn break. All the staff were lovely, food was good and the massage was sublime. The restaurant (both the inside area and the outside area) were lovely and the selection of wines was great.
Everything was perfect
Amazing place - beautiful architecture and deisgn of the hotel, friendly and helpful staff, excellent food - everything was a la carte. Indoor and outdoor pools (one only for adults), spa are available. Everything was perfect. Highly recomend to everyone, especially without kids
This was our second visit to the Zoetry and we had another wonderful time. Beautiful hotel, spotlessly clean and staff are excellent - friendly, professional and work hard. The 2 swimming pools and spa are lovely. Food is excellent both at breakfast and dinner. Because of its location you will need a car if you want to explore the island. Our thanks to Lucio and all the staff for looking after us! We will be back!
Gorgeous haven but a few things fell short this time
This is my second visit as my first was as near perfection as possible. The setting is beautiful ( you need a car or be prepared to get cabs everywhere if you want uk do anything - we just stayed for relaxation both times though so this was not a problem). The food is incredible, the rooms beautiful. A lovely spa. Fabulous pool bar run by a very pleasant and efficient woman. Large well maintained pool. A chilled environment - it doesn’t really attract people with children other than the occasional baby - quiet and relaxing. A fantastic old building carefully restored. The perfect retreat. So… the negatives this time On arrival we were early so our room wasn’t ready - this is fine but there wasn’t anywhere we could get a coffee after a flight until 11.30. The woman checking us in assured us she would call when our room ready. The call never happened. We arrived at dinner and we waited to be shown to a table. And waited. And waited. The exhausted looking staff steadfastly avoiding eye contact. Eventually a woman asked us what time our reservation. We hadn’t made one. On check in this was never explained to us and we hadn’t last time. She did fit us in and we went to the lovely bar and ordered a drink while we waited. Hardly a hardship but it would have been easy to explain this kind of thing on arrival. Ditto the arrangements for the spa- you get a massage included in the endless privileges package but important to book well in advance. The next morning we arrived at breakfast and the same thing happened. The growing queue decided to take matters into their own hands and find their own tables. We asked ( very politely) for coffee and we’re told brusquely by the woman in charge they were very busy. And we asked again. and again - seeing others getting served several times in the meantime. 40 minutes later the lovely young man brought our coffees. We had finished breakfast and we’re about to leave. Please - shrink your menu and just serve filter coffee if you can’t cope. The spa - beautiful but lots of features out of action. No signage to that effect so lots of bemused guests pressing buttons. Please sort that out. All of these things can be rectified so don’t let it put you off and Zoetry - if you’re reading this please fix our wonderful retreat!