Property Location: With a stay at Warwick San Francisco, you'll be centrally located in San Francisco, within a 5-minute drive of Oracle Park and Pier 39. This 4-star hotel is 8.1 mi (13 km) from Golden Gate Bridge and 1.1 mi (1.8 km) from Moscone Convention Center.
Rooms: Make yourself at home in one of the 74 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Amenities: Make use of convenient amenities, which include concierge services and discounted use of a nearby fitness facility.
Dining: Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Business, Other Amenities: Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedNoise-free guestrooms cannot be guaranteedSafety features at this property include a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The property prohibits gatherings of more than 5 non-registered guests. All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms 10 PM-6 AM.
Special Checkin Instructions: Front desk staff will greet guests on arrival.
Know before you go: One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place.Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in is available.Individually-wrapped food options are available for breakfast.
Mandatory Fees: You'll be asked to pay the following charges at the property: Resort fee: USD 31 per accommodation, per night The resort fee includes:Additional inclusionsFaxesIn-room coffeeInternet accessNearby fitness center accessPhone calls We have included all charges provided to us by the property.
Optional Fees: Fee for cooked-to-order breakfast: approximately USD 15–31 per person Fee for in-room wireless Internet: USD 11.95 per day (rates may vary) Nearby parking fee: USD 50 per day (656 ft away) Late check-out fee: USD 250.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating808 reviews
Hotel deposit refunds are non existent
I stayed in this hotel for two nights at the end of July. I was visiting from Ireland, when we arrived we here informed the hotel needs to take a "$200 security deposit" which is refunded 7 to 14 days after you leave. This was not stated anywhere on the website. I have been in contact with the hotel via email from Ireland that my deposit hasn't been returned. I was told the deposit was released and my bank is holding it until I provided a letter from the hotel stating confirmation and auth code that the money can be released. This is not the case and my bank confirmed multiple times they have no such process or pending payments system in Ireland for refunds.. I have no been provided any information as to what card they refunded the payment to if they really had. I submitted a charge back request via my bank for this deposit only for the hotel to decline this. This is beyond a joke and this hotel is clearly scamming travelers out of money. It has been almost 3 months now and no refund. Please can someone advise how this is handled normally in the US banking system. I have submitted a complaint with my bank but if the manager or owner of this hotel could please assist as I'm not the only person here with this issue. And update your website with information about these deposits and how and when they are refunded.. For those looking at staying here id be very very VERY careful
Totally Avoid, Who's Running This Place?
This has truly got to be the worst hotel I've ever stayed in and it's hard to quantify just what that means. You absolutely must avoid this hotel at all costs, even if you do stay and it's without issue, the way they run business is so inappropriate, they do not deserve anyone's money Where to begin? I suppose the check in. 0 sense of urgency at the desk. The registration process is needlessly long. They want to hold $300 on your card for incidentals. But this hotel doesn't even have a sundries store, there's no room service, what incidentals? And $300??? Managers stand around doing absolutely nothing, too. (More on that in a moment) I was told that they can only provision 2 keys per room. I should stop here to give you, dear reader, some context: I have a background in hospitality, having worked in 3 different properties and in leadership positions. I know what is standard in the industry. Back to the review: only 2 keys per room is nonsense. I was told that I would have to give my colleague one of the 2 keys I had and they wouldn't be able to do it at the desk later. I have never heard of a such a this. There is no discernible reason for this, other than that the hotel is really operating that much in the red they can't afford to lose keys. I have more evidence to substantiate this in a moment. The hotel smells weird, but I can forgive that and say that maybe it's just old. Fine. I get to the room and the HVAC unit doesn't work. I call the front desk and I'm informed that I've "just missed the maintenance man," and this would have to wait until the next day to get resolved. I was offered a box fan in the interim. These fans are going to be a recurring element. Eventually, I go downstairs to the desk to request a room change and find one of these managers behind the desk, again, doing nothing. I tell him I'm interested in a new room because of the HVAC issue and he informs me thst I'd have to wait for the front desk agent to return from wherever because he, "doesn't have access to the system." What? You don't have access to the system? Ok. On my way back to the room, I run into another guest, where I express my frustration with her in the elevator. She tells me that she doesn't have functioning AC either and that she's staying for 6 days. She, too, was offered a box fan. My colleague and I sleep with the window open because of the heat. It's challenging to get to sleep because the noises of the city are so loud. We wake up and there are bugs in the room from the open window. (The box fan was really loud, too, btw) The next day, my colleague and I go to the desk to request a room change. The first question we're asked is what floor we're on. Not sure why that matters, but ok. Then we're asked how many nights we're staying. That also doesn't matter. Maybe I'm checking out today in a few hours, so what, maybe I was to spend the rest of my time in comfort - is that not what we're paying for? We're then told that, "Oh, it's the weekend, so maintenance isn't available until Monday." WHAT? This is the most absurd thing that I've ever heard? In no universe is a hotel worth a damn not going to have engineering available 24/7, let alone not even during the day in weekends. She offers to take the additional resort fee off (which, btw, is a joke, because we're told that it pays for the WiFi, as well as some other things, but if you connect to the WiFi, they have a standard service, but they also want you to pay for a higher speed tier. Btw, the WiFi is not very reliable and will drop intermittently) but we tell her that doesn't do us very much good since we're here for work and not even paying for the room. We ask for a new room and we're told the hotel is fully committed and there's no availability. There's another box fan on the ground in the lobby. Here's the thing: it's very evident the HVAC units in this property are unreliable. It appears they don't plan on fixing them, perhaps as a cost cutting measure. In a real hotel, you take these units out if service until the HVAC system is fixed. They're just out here taking your money and hoping you don't complain. This is not appropriate. One of our supervisors happened to be at the desk at the same time as we were and tried to advocate for us. He asks if the property can walk us over to another hotel. To "walk" a guest over means the hotel will refund your money and comp your stay at s nearby comparable property because of an egregious error they've made, usually an overbooking where the property can't accommodate a guest checking in late. A manager quickly interjects, "No. But you can get your money back and leave." We were all stunned. First of all, this was the most energy I've seen from leadership here the entire time I've stayed. Second, this is not what you say. You do not tell guests, oh, you can leave. Yeah, we're going to leave right now and try to find accomodations at the last minute during a huge event happening in the middle of the city. Where did they find these people, Craigslist?
DO NOT Believe the picture posted on their website, it’s deceiving. The place is old and disgusting. I payed $800 a night during Dreamforce, the whole week the TV never worked. I was very kind and patient when I mentioned it to the front desk, they never fixed it or replaced it. The housekeeper never cleaned the room thoroughly, there was a cardboard and a water bottle cap left under the dresser, the whole week it was left there, but actually I don’t even know how long it was there before me. I kicked it out so they can pick it up after I left on my last day. My colleague’s towel rack was held on by a tin foil, my living room bathroom was missing a tile. The whole experience is just awful. Save yourself the disappointment, I promise it’s not a good place!
Warning - Lumpy beds
My major complaint is the lumpy beds. They seriously need to be replaced. I wouldn’t stay there again because of the beds. It isn’t acceptable and just makes the whole room feel kind of old and tired. Staff was nice. Location was fine. I didn’t try the restaurant or bar.
3 night stay
We had stayed at this hotel over 20 years ago. They have updated some things. Different restaurant than our last stay. We did eat there one night & it was good. Beware on parking...you actually end up parking at Westin St Francis--which had to be pre-paid. The room was nice & good size. Looks like bathroom fixtures been updated. I would highly recommend you don't want to have a room right across from the elevator since some guests aren't quiet when they come in very early in the morning. The staff was great and helpful. I would consider staying again but would double check no big events as it was a nightmare on Sunday with the Pride parade in getting to our son's place.