General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating1787 reviews
Bravo Dolphin 🐬
The Dolphin resort is an awesome place to center your vacation. It is beautiful, contemporary, spacious and offers a variety of dining and activity options. We had the pleasure of celebrating my son’s sixteenth birthday and totally enjoyed our stay. From administration to front desk to valet to housekeeping to servers, we were treated with kindness, professionalism and personable. Dolphin resort team members who made our stay so very special included Margot , Ashley S, Brandon, Abby, Mouhsinne, Dalberto and Sydney. Thank you and we look forward to returning in July.
Older but Convenient Hotel
This is a nice but dated hotel. The rooms are average but a little dated. The carpeting is badly worn but the room was clean. The hotel is convenient to Epcot and Hollywood Studios. There is a boat with good service and also walking to the parks is a possibility. When there is a thunder storm in the area they do not run the boats. Bus service to the parks is very spotty and poor. After the first day of no boat service because of a thunder storm we decided to drive to the parks. Waiting for the bus took over an hour which convinced us to drive the other times service was down. The hotel is lower priced than the adjacent Disney yacht club but beware, there is a $40 per night resort fee which is a rip-off and a $32 per night parking fee. In summary, we enjoyed our stay despite transportation problems.
Just checked in the hotel
Beautiful hotel. Can’t speak to anything yet as we just checked in the hotel. We are eating at Blue Zoo restaurant in this hotel. We ordered the angus beef and it was very good. The grandsons ordered pizza and fish and chips. Daughter ordered Butler steak. Her steak was over cooked, as she wanted medium done but she ate it anyways.
Primarily a convention centre.
Had we known that it was primarily a convention centre, we would not have booked this hotel. Attendees of conventions took over almost the entire resort to the disadvantage of everyone else. They gathered in groups blocking communal areas, corridors and outside areas with no consideration for other guests. There is no security. Anybody could walk in and move freely around the hotel. In view of recent firearms incidents this is not an acceptable situation. Too many guests were slamming their room doors and talking loudly in corridors when we were trying to sleep. The interior walls are very thin and shake when doors are slammed. Housekeeping was good but they did not service our room every day and did not top up shower gel. The Wi-Fi strength fluctuates. On several occasions there was a weak or absent signal in our room. The complementary transport was useful but there was no shuttle to Universal Studios and the return taxi fare was approximately $100. However, on a positive note, the location is excellent due to its close proximity to EPCOT and Hollywood Studios. The pool area is very good and was never crowded during our stay. The Fuel deli in the lobby is well stocked and offers a good selection of food and beverages.
This was by far my favorite place to stay. This resort had it all. The room we got was basic - but it was clean and comfy with room for four grown women on a girls trip. The pools - there were so many! At no point did we feel crowded while enjoying pool time (unlike on cruise ships or other resorts). There was just the one slide but it was not crowded or too much. There were like four "spa" tubs for adults. There were five or six restaurants on site. It was great to be able to walk inside the hotel or to the Swan next door and have so many options! We walked to Boardwalk for entertainment in the evening. We took the bus to Disney Springs for shopping. We walked to Epcot. It was just so conveniently located to everything we wanted to do!!