LocationAcross the street from Waikiki Beach
General Policies & Fine Print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Mandatory hotel imposed resort fee inclusions:
? Fitness Classes Daily
? Cultural Classes Daily
? Enhanced High-Speed Internet Access
? Daily Pool passes to Daily Pool Delighters
? Fresh Orchid or Kukui Nut Lei upon Arrival
? Beach Chairs available at the Bell Desk
? GoPro Rental
? $10 Off Premium Golf Club Rentals & Discounted Tee Times at Hawaii Tee Times
? 30% Off Your Electric Bike Ride at Hele on Waikiki
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1966 reviews
My friend and I are both Maui residents and did an overnight staycation in Waikiki at the beautiful Marriott resort. We were greeted by James at the Front Desk who shared lots of Aloha and gave us an amazing oceanfront room with the best view of Waikiki Beach. So much great food and sightseeing are steps away from this beautiful resort. Highly recommend booking an oceanfront room.
Is a must-stay
I have stayed here many times as booked by my employer, however I decided to splash the extra money and stay here on my private vacation. The hotel is in a great location, it is clean, the amenities are generous, the staff are kind and warm and the decor is very modern (especially for HNL). Will stay again and again
Lost Its Flair For Business/Status Travelers
This hotel used to be a standard for me for business travel to Honolulu. However, this hotel, along with Marriott as a brand, has been losing any shine it may have had pre-COVID. As my business travel has picked back-up, this property made it very obvious that status is no longer a differentiator for selecting a hotel especially as it comes to business. Despite being a long-term high status member, apparently no amenities are offered as a standard on bookings to this hotel. No breakfast, no upgrades, no water and no service yet they in-ashamedly add a $50 resort fee for things that are already part of what-used-to-be status amenities and supposed extras that you will never use. It is obvious that they are trying to make up for lost revenue that they lost over COVOD by charging for every little thing that they can imagine. The passive-aggressive attitude a la “white lotus” is very apparent as I inquire about services that they once offered that no longer offer or now charge a nominal fee for in addition to their top-of-the-market rates. Even their concierge lounge is gone, so, keep that in mind as you look for a place to book your business trips to. I do hope this so-called “resort” re-evaluates there business model and that other properties take advantage of this predicament that the Waikiki Beach Marriott Resort finds themselves in. As for me, I will definitely be looking to reassess Marriott as my go-to brand as they seem to be dropping the ball in just about ever west-coast city that I have been to in the last year (2022).
If you have a car, don’t stay here!
The room and view were nice and so was the front desk staff and housekeeping. But my biggest problems with this hotel is the atrocious parking garage that fills up so quickly because a car rental company has the first couple of floors reserved for their cars. IF you’re lucky enough to get a parking spot, you don’t want to leave to go get food away from the super expensive touristy area or to go to North Shore or shopping for fear there won’t be a spot when you come back. The parking problems alone would stop me from coming back to this hotel. But the unjustified “resort fee” sealed the deal for me because there are ZERO resort amenities provided, not even water, beach chairs or umbrella. The hot tub is always packed, as are the tiny pools. This hotel is overpriced for what little you get.
Marriott Waikiki has a SUPER WONDERFUL EMPLOYEE, KASANDRA!
KASANDRA!!!! WAY to go! She is the front desk manager at the Waikiki Beach Marriott and what a manager she is. Kind, compassionate, considerate of her guests. We were traveling during December and needed a hotel room. We had a flight cancellation and decided the Marriott would be a great hotel to spend the unexpected time. We were greeted by KASANDRA who was so genuine and accommodating. She got us our room even though we did not have a reservation, no problem for KASANDRA. We were booked and credited on our Marriott points. WOW!!! We can't thank her enough for her attention to detail and keeping the customer first. Way to Go! May you all be greeted by this amazing manager,KASANDRA!!!