LocationRiviera Maya - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating9204 reviews
Outstanding service from every staff member. Cleanliness and upkeep exceptional. Restaurants were all very good especially the French and Italian in TRS. Spa is beautiful with very relaxing massages. We can't wait to return.
2.5 Star Resort
The TRS resort was not a 5-star experience irrespective of the prominent lobby signage with stars galore. The water lagoon that went around the resort in a nice tropical way stunk like sewage water. Non-Spanish speakers had a hard time communicating with staff who seemed indifferent about providing assistance. Imagine being at their buffet restaurants with food labeled only in Spanish, and it's futile to ask staff for assistance with food choices. Sometimes even the English speaking staff failed to respond, but they were at least friendly. I will happily stay at another Cancun resort next time.
A week in paradise.
George, Guillermo and Fernando were superb butlers that made our stay incredible. The service at TRS is 10/10. We would come again in a heartbeat. The restaurants has excellent buffet options as well as a la carte options. Lots of interesting wildlife to see as well.
Paradise awaits you
From the infinity pool to a day at the spa. Trs Yucatan Hotel is a must for anyone looking for a adults only, relaxing getaway. We had an amazing time. So many food options. Live music and entertainment of all sorts. Outstanding customer service focused on creating memorable experiences.
This is a great resort! Shout outs to Hector at Helios, Luis at Bar Gaia, piano guy & the stars teaching us mixology!!!
This is a great resort. Shout outs to Hector at Helios, Luis at bar Gaia, the piano guy and all the stars educating us each afternoon at the infinity pool. Staff go out if their way to make you comfortable and make the stay enjoyable. Will be back