TRS Yucatan Hotel is located in an exclusive area within the Grand Palladium Resorts of the Mayan Riviera. Designed exclusively for adult travelers and with an emphasis on preserving the lush gardens and rich natural beauty of the Riviera Maya, guests experience a world of distinctive service, polished facilities and alluring amenities during their stay. Tucked amidst the Riviera Maya’s natural flora and fauna, the sprawling TRS Yucatan Hotel caters to couples, spa enthusiasts and active travelers with a diverse selection of restaurants and lounges, sparkling freshwater swimming pools and personalized hospitality.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 54 miles

Property Information

Year Built: 2005
Last Renovation: 2017
Accessible rooms: 2
Floors: 2
Total rooms: 454

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory The access to the hydrotherapy areas at Zentropia Palladium Spa & Wellness will cost $35 USD per person.
Advisory In order to attend the Chic Cabaret Show there is an additional fee: $45 per person/per show. The hotel can provide the current fee at check-in.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy:

This hotel cannot guarantee a spring break-free environment.


Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information:

Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 12236 reviews
  • 2.0 star tripadvisor rating
    Not a 5 star Hotel

    The food was horrible, including room service unless you was eating at restaurants in the main lobby. The room smelled like mold. The sheets was dirty unpon arrival but was changed out at 6pm when turn down services started. We was overcharged for going to the cabaret show. We asked to speak a manager and no one would come out forcing us to pay so we wouldn’t miss our transport. The butler never tried to set up any services for us. I was unaware of the animals that roam the resort like monkeys, snakes, lizards, etc.

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    Great first time visit to Mexico

    Chose TRS to celebrate a combination of special occasions. We chose right. First time in Mexico, won’t be the last at TRS. Worth the long journey to get there from Scotland. Service and hospitality outstanding. All staff an asset to your organisation. No complaints whatsoever. Enjoyed every moment of our stay. Look forward to returning to you for our next stay. Diego our butler was outstanding, he set a very high bar in delivering guest services.

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    Superstars! ⭐️

    This review is specific to Bernardo, Raul and Arturo — been here all week and when those three worked the Gaia Pool Bar, they made for such a kind, fun and welcoming experience!!! Those three work super hard and it shows! Thanks for your hospitality and great drinks! ⭐️ ⭐️⭐️⭐️⭐️

    Jun 10, 2024
  • 3.0 star tripadvisor rating
    Not like it was last year

    I went last year and it was amazing returned this year what a big difference water kept going off on shower the food gave me food poisoning I wouldn't return any more they just seem to be wanting to charge more money for premium experience when I told reception about my food poisoning they just wanted me away ,

    Jun 09, 2024
  • 5.0 star tripadvisor rating
    TRS 10/10 Food, Service, & Amenities

    10/10 wonderful experience and excellent service. Wilberth stood out among others that went above and beyond. It was our 20th anniversary and at ever meal we felt special as they provided romantic seating along with rose pedals and special congrats for on every desert dish. Emi was great fun teaching Archery and made our experience very fun. Lis and Recardo were our friendly responsive butlers and they took great care of us in setting dinner and spa reservations. The Spa was the nicest we’ve ever experienced and the masseuses were top notch. The rooms were amazing, modern style which we enjoy. The room was stocked daily with snacks and drinks and we used the room service a few times and it always arrived within an hour. We were very impressed they also showed up every night for “turn down” service and left a treat and water next to the bed. We booked two adventures through the resort and it was very easy and enjoyable. The beach was beautiful and definitely the place to be as it was significantly cooler in the June weather.

    Jun 09, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319