General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating89 reviews
Great hotel, it's a pity we couldn't stay longer
We've been hopping from hotel to hotel during our trip around Florida and this was the best hotel so far. It's the first time during our trip that we thought: it's a pity we have to leave. We liked the intelligent use of space in the room, the full kitchen (all the appliances and even pots, pans and cutlery), the friendly staff and very important: great coffee at the breakfast!
Great hotel and outstanding customer service! Check-in was professional and efficient. Room was “Marriott clean” and equipped with full-size refrigerator, microwave, dishwasher and two-burner stove. GM Narish went above and beyond to accommodate our request for a last-minute family meeting space after a funeral. We extend our sincere thanks to Narish and his staff for their help when it was most needed. We will be pleased to stay at this property with Narish whenever we are in the area.
Great property and staff!
Outstanding staff, especially Marcus and Sophia!! Beautiful property, quite a surprise at how clean and refreshing. Breakfast was great, attendant was terrific (didn't get her name) definitely will return!
A perfect long-term stay
I've had to spend a month in the area due to an ill family member in a hospital. This place was perfect. The bed was comfortable, the bathroom was modern and nice (good shower), and the sofa was great to work at while watching TV. The room is very comfortable, new, and highly functional for the space. The best part is I had everything I needed in the kitchen, and there are several grocery stores very close by. There are also many chain restaurants, etc. The staff are very friendly, there is plenty of parking, and the place is very clean. The breakfast is pretty good, but I mostly ate cereal in the room. It really felt like a home away from home while I was there for such a long time. I would come back in a heartbeat should I need to.
GM with a bad attitude
I booked my stay for for 2 nights. When I arrived at my room around 1:40am, the bathroom in my room was not cleaned. The toilet was used there was some dirt marks (sh!t marks on it). The was no bath amenities. When I woke up in the morning , 8:30 wento down to the lobby, spoke to GM and he said would it be ok if she ask somebody to bring it to my room, so Took breakfast and brought the food to my room 9:00 am still no soap, called front desk, spoke to GM again, I asked how long will it take to bring up the soap, he replied by asking a question “ she didn’t make it there” 9:10 I called again and asked how long will it take to get up to the 4th floor? GM said the house just came in , and he claimed he told me that initially, if he did, Am I going to asked and call again and again!! Common sense!!! And take note no apologies from the GM!! My meeting was rescheduled becquse of this!!