General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating991 reviews
Another great stay at Westin St. Francis
Same as before — staff are very professional and accommodating. $25 amenity fee is a good value — nice reusable metal water bottles, a few free tickets, for bikes, etc., a complimentary cocktail, plus $25 in food and beverage credits a day. Café Rito is a good breakfast in a pinch but Oak Room breakfast buffet is very pleasant. Clock Bar cocktails are awesome. Rooms are spotless (occasional scuff mark aside)
Jeremiah was the best bellman!!!!!!!!Super knowledgeable about the hotel room and the hotel itself. Knew a lot of history. I was unloading a ton of bags for my family and he took care of it all!!!!!!!!!!!Very friendly! 5 stars for Jeremiah!!
A grand hotel
A wonderful grand hotel in the heart of SF. Communal areas are amazing and full of history. The rooms are spacious and are cleaned every day. Staff are friendly and very helpful. Overall a great stay and well worth the expense. Will return again the next time I am in town.
Best Stay Ever!!!
Jeff Aquino at the concierges desk is #the best!!!!!! Very help and courteous if he working stop at the desk and he will entertain you and provide wonderful advise. This hotel has been lovley to vist. I haven't been to San Fran in over a decade and the whole purpose to feel my husband, he passed 14 years and San Fran was our thing so I thought a trip there would be nice. From when I dropped off my vechical to the check in to Jeff ALL HAVE BEEN GREAT!!!! you wont regret it.
What a fun week!
Fabulous week at the Westin St Francis. It's been a long time since I have been in a hotel that truly knows the meaning of customer service. Natty took care of us at check in and made sure to find us a nice room with a great view. We also spoke with Jeff at the concierge desk - a true gentleman who has a passion for San Francisco. We ended up spending more time than we intended at the Clock Bar because Jeremy was so friendly. I witnessed the employees being kind and patient with all guests. Our room was in the tower and overlooked Union Square. The room was clean and the bed was very comfortable. Housekeeping did an excellent job. Although it was foggy most nights, we did see fireworks from the Giant's game and the beautiful skyline. We were there during Union Square in Bloom, and the lobby was always filled with colorful flowers and smelled amazing. There were so many restaurants and attractions within walking distance or an easy ride on the bus/trolley or cable car. Minor downsides: the elevators can take forever if it is busy, and there is no full-service dining after breakfast. We are already thinking about going back to San Francisco!