Timeless yet modern, The Westin St. Francis San Francisco on Union Square has been offering guests a warm welcome and an enriching, restorative stay since its opening in 1904. With its turn-of-the-20th-century European style, our downtown San Francisco hotel blends the elegance of oak-paneled restaurants and the stately grandeur of the lobby with a $45 million reinvention of the Landmark Building guest suites, ushering in a new chapter for this storied destination. At this standout among San Francisco hotel suites in Downtown San Francisco, you can host events in venues and ballrooms where the finest big bands once played. Recharge in elegant rooms, many featuring chandeliers and marble bathrooms, with modern touches like Heavenly Beds and Enseo Smart TV systems. As the only hotel on Union Square, SF, it is close to the Financial District and Moscone Convention Center, and with cable cars just outside our front doors, we are at the intersection of the glorious past and vibrant present of this incredible city.

Property Information

Year Built: 1904
Last Renovation: 2018
Floors: 31
Nonsmoking rooms: 1189
Suites: 76
Total rooms: 1113
Total rooms and suites: 1189

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Resort Details

Amenities

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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Pet Policy Pets Allowed: One dog per room, 40 pounds or less, is permitted. No other pets are permitted.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1101 reviews
  • 5.0 star tripadvisor rating
    THEY HAVE A LOUNGE!

    They have a lounge (5 days old) as of writing! Great place with solid spread and a rarity with a lot of the downtown SF properties that have either shutdown their lounges (with no imminent reopening plans). Only had breakfast thus far and was nice to have the space.

    Apr 17, 2024
  • 5.0 star tripadvisor rating
    Birthday Trip

    This review is really to thank Jeff, the amazing concierge, who not only recommended a restaurant for my birthday but made the reservations for us. He also wished me an early happy birthday the next day as he wasn’t going to be at work on the day of. Jeff, you were lovely to deal with and we hope your daughter’s recital went well!

    Apr 15, 2024
  • 2.0 star tripadvisor rating
    Not recommended at all

    I really would not recommend this hotel. In addition, it looks like they’ve removed the possibility to review it on Google - or at least I can’t see the option to do so. Their response to other negative google reviews says it all actually, it is sub standard in almost every respect. Drastically in need of a major refurb both cosmetic and staff. Our room was really not clean, there was a filthy t-shirt hanging over the shower when we arrived and the whole room was grubby. The entire hotel is shabby. We complained and housekeeping came and removed it. We then discovered that the shower gel container was empty. The following day, they turned the beds down but didn’t refill the shower gel or clean the bathroom. Complained again and the person at reception said they’d credit my Marriott account with 5000 points by way of apology. That corresponds to £20…..! I’d expect a little more from a supposed top hotel for being given a room with the previous inhabitants filth. There were 2 (!) teabags in the room - both the same type, but no kettle to make tea with and only take away cups and plastic stirrers. No plugs near either of the beds. No automatic lights in the room so one has to fumble around the lamps in the dark to find the switch. The whole place feels cheap and nasty yet with astronomical prices. Most weird and confusing of all is their odd daily fee charge. The guy who checked us in raced through all the information at top speed, making it impossible to take in or fully understand everything. He gave me a piece of paper with all these supposed perks on, from 2 x free cable car tickets to $30 a day spend on food & drinks. I assumed this was because of my member status. He told me we HAD to use the $30 each day or we’d lose it. On checking out however I realised we’d been charged a daily “destination fee” of $30 and when I questioned it I was told that they charge this amount and then “give it back” in food & drink! What on EARTH is the point of that?? Except of course to confuse guests and trick them into spending at least $30 a day there. Absolutely bizarre and absurd way to do things and quite dishonest I think. This is no longer the grand hotel it still pertains to be. I would never stay here again.

    Apr 08, 2024
  • 4.0 star tripadvisor rating
    Historical Charm in a great location

    This hotel has a lot of history within its walls and that also brings some nuances that might impact your stay. Fantastic location, comfortable bed, room has high ceilings and overall a nice design. Because of the age of the building, soundproofing (external and internal) is an issue. Personnel is amicable and there are dining options in the building. Solid option if you are visiting SF.

    Mar 27, 2024
  • 5.0 star tripadvisor rating
    Would go back

    I recently stayed at Westin St Francis and I must commend the exceptional service provided by all the staff! Shoutout to John, the night front desk dynamo 🌟 From my late check-in to my midnight snack cravings, he was there with a smile and a solution. John's cheerful attitude and quick assistance made my stay smooth sailing. Kudos to him for keeping the nighttime vibes on point!

    Mar 26, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319