Timeless yet modern, The Westin St. Francis San Francisco on Union Square has been offering guests a warm welcome and an enriching, restorative stay since opening on March 21, 1904. With its turn-of-the-20th-century European style, our hotel in downtown San Francisco, CA, blends the elegance of oak-paneled restaurants and the stately grandeur of the lobby with a $45 million reinvention of the Landmark Building guest rooms, ushering in a new chapter for this storied destination. At this standout among San Francisco hotels on Union Square, you can host events in venues and ballrooms where the finest big bands once played. Recharge in elegant rooms, many featuring chandeliers and marble bathrooms, with modern touches like Heavenly Beds and Enseo Smart TV systems. As the only hotel on Union Square, SF, it is close to the Financial District and Moscone Convention Center, and with cable cars just outside our front doors, we are at the intersection of the glorious past and vibrant present of this incredible city.

Property Information

Year Built: 1904
Last Renovation: 2018
Floors: 31
Nonsmoking rooms: 1195
Suites: 81
Total rooms: 1114
Total rooms and suites: 1195

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Pet Policy Pets Allowed: One dog per room, 40 pounds or less, is permitted. No other pets are permitted.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 955 reviews
  • 5.0 star tripadvisor rating
    Great historic hotel

    I stayed here for 3 nights while in SF for work and was very impressed. The hotel is very large and somewhat confusing, but the rooms have been updated and are quite comfortable, while still retaining the historic charm (for example, having a chandelier above the bed, and retaining what appeared to be original moulding on the walls). My room was cleaned daily and I ordered room service which arrived quickly and was not bad (though very pricey). There are a few onsite restaurants, and the lobby cafe (Rito) was quite good. Union Square is a central location, and any complaints about that really are just complaints about SF as a whole. I highly recommend the Westin St. Francis if you need to be in downtown SF for any reason.

    Jan 22, 2023
  • 5.0 star tripadvisor rating
    Luxurious feel in the Heart of Union Square - Amazing Staff!

    My friends and I really enjoy this hotel. From the moment you step in the door, it feels like a luxurious hotel with a deep history. The front desk staff is extremely friendly and great at their job. The view from the room is amazing, I would suggest trying to get a Union Square view. I will 100% stay here again in the future!!

    Jan 16, 2023
  • 3.0 star tripadvisor rating
    Nice stay, bonkers billing fiasco

    We had a relatively good stay. It is a huge hotel in a great location. It’s very big and seemingly understaffed, as many places are these days. That being said, our issues really began upon checkout. We received a folio that only had food charges. We assumed we’d get the full folio on the app after 48 hours or so. A day later we received a charge on our credit card for more than twice the expected cost of the stay. (Thousands of dollars…) I reached out to the hotel and was told to be patient while they figured out the problem. 48 hours later I called Marriott and was told the manager would reach out to me in 24 hours. Nothing. I called the hotel directly and accounting told me they were aware of the problem and were working on. I asked to speak to the manager. I was sent to the front desk where someone told me they were a manager and I just needed to be patient while they fixed the “glitch.” Several calls later, we finally received a corrected charge for our credit card but wait for this - the hotel says it cannot send me a receipt or updated folio bc of privacy concerns. What? So you can overcharge me, make me wait, finally update my charge and I’m not allowed to see what changed or how much the new charge is except the credit card bill?! That’s bonkers and not how I do business. We checked out 16 days ago and that’s where things stand. Yikes. As lifetime platinum members we expect more from Marriott but things like service and basic things like billing are falling through the cracks.

    Jan 12, 2023
  • 5.0 star tripadvisor rating
    "Elegant Accommodations"

    Elegantly appointed room with beautiful view of the park at Union Square with all of its activity - people strolling about, artists displaying their creations, music. Loved it. I always stay here when I travel to San Francisco and have never been disappointed.

    Jan 05, 2023
  • 5.0 star tripadvisor rating
    Christmas at the St. Francis

    On childhood trips here, I always recalled the tale of how the St. Francis provided fresh washed quarters to guests that needed change. It dated back to the not so distant past, when ladies wore gloves in public. I also saw signs on the cable cars that told riders, "I stop at the store. Francis!" In my early 80's grad school days, the hotel was a spot for a special occasion, and still remember having a perfect afternoon with a visiting relative. On my recent visit, I stopped in to see what holiday wonders might be on offer. The hotel did not disappoint! Everything was done up beautifully and it was a delight to wander through the winter festive atmosphere. Had I not been due at a play on moments, I would have stayed to enjoy a beverage. Next time. It's been years since I stayed here, so I can't comment on rooms or hotel staff. But the establishment is still a wonderful part of the city's history ( there are several great displays in the reception are that talk of past times) and does its best to keep the spirit of San Francisco alive.

    Dec 12, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319