The Westin New York at Times Square will provide an unforgettable experience in New York City, situated near Times Square, Midtown Manhattan and Madison Square Garden. Walk to Broadway theatres, Central Park and dozens of famed attractions, or enjoy speedy access to all New York City with most subway lines at our hotel's doorstep. After a day of exploration, return to your hotel room or suite, where intuitive amenities, Westin Heavenly® Bed and Heavenly® Bath await. Savor a meal at the vibrant Foundry Kitchen & Bar, serving delicious American cuisine and craft cocktails. For relaxation, our hotel's WestinWORKOUT® Fitness Studio is open 24-hours and features state-of-the-art gym equipment including Peloton bikes. Those looking to host a special event in Midtown Manhattan can take advantage of over 34,000 square feet of meeting space, including 13 theaters and three ballrooms, along with bespoke services to ensure a day to remember. Curate your own NYC adventure at The Westin New York at Times Square.

Property Information

Year Built: 2002
Last Renovation: 2020
Floors: 45
Nonsmoking rooms: 873
Suites: 30
Total rooms: 843
Total rooms and suites: 873


Resort Details


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Hotel Advisories

Advisory A mandatory Destination Amenity Fee of $30.00 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: We only allow dogs (40 lb. limit). Dogs cannot be left in room alone.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 4036 reviews
  • 2.0 star tripadvisor rating
    No access to the room & technical problems

    The room was ok and clean, but technically, the hotel is in a very poor state. Broken phone. A hairdryer and plug which did not work. And in the end I couldn‘t access my room anymore, had to go to reception twice and then wait in front of the room for a very long time until, after two calls, finally someone arrived to help. What was even worse: the operator was very unfriendly while having me waiting in front of the door.

    May 25, 2023
  • 2.0 star tripadvisor rating
    Shaking my head after staying here

    This hotel was in a great location, but I would have to think about if I would stay here again. If I do, I would NOT eat breakfast there. Find your food at the breakfast place down the street and not here. If you go downstairs for eggs, etc., you will pay more than $30 per person. This is not clear anywhere. If you stay upstairs, you will pay $19 per person. Even with the $30 credit from the hotel for the daily fee, we paid $200 for breakfast. It was insane. The man working there, Srba, was not nice either. He brought us our check and left it on the table. We went to get food, and we had not had a chance to sign it yet. He came back and said, "I'd like for you to sign this right now!" Really? I am trying to eat. He also was very impatient when we asked to clarify our bill. It was Mother's Day, and he and other employees could have said Happy Mother's Day (we had our son with us, so it was obvious that I am a mother). Another table next to us was reacting the same way and couldn't believe the bad service in the breakfast area. I may consider staying here again but not eating. The valet was also confusing because we had our valet ticket stamped but another family member did not, and they told us two different things. The other family member was also charged more than what was on the bill that was printed for him upon checkout.

    May 19, 2023
  • 4.0 star tripadvisor rating
    Great for business travel

    Great hotel for business travel. Perfect location if you are visiting an office in midtown just outside of the chaos of Times Square. Great gym, great restaurants nearby, great room. Nothing exceptionally luxurious. Have stayed many times and will again.

    May 17, 2023
  • 5.0 star tripadvisor rating
    Incredible Staff!

    Great experience, staff fantastic and on top of everything and extremely attentive. Kevin Law, one of the doormen, was amazing! He was always there ready to help in any way possible when leaving or coming back with a big welcoming smile. Such a pleasure. I highly recommend this hotel. I've already booked my next trip back to NY here!

    May 15, 2023
  • 5.0 star tripadvisor rating
    A fabulous stay

    What an amazing hotel! Location is just about as central as you can get, and even better as the hotel is not entirely on street level. Beautiful lobby, wonderful check in staff and we were on the 23rd floor. The room was huge in comparison to many New York hotels and the bathroom was spacious, elegant and luxury. The bed was huge, amazing linens, fluffy white towels and huge wardrobe space. The view was to die for and we saw some incredible sunsets. There were a few things in the room that needed some renovations which I’m sure the hotel is reviewing constantly but coffee/tea and complimentary bottles of water available. I personally wasn’t a fan of the white tea fragranced amenities but I know these are popular generally. The bar area was a bit small but we were out all the time so didn’t use it at all. We did have breakfast which was absolutely amazing with lots of lovely breakfast items….so tasty! Surprised to see smoked salmon which was a welcomed part of breakfast - there was a queue for breakfast and the breakfast room is not so huge but worked perfectly fine for us. We realised we missed using the resort fee by the deadline, and the wonderful Crystal on reception and helpful Jorge (hope I got the names right) who was manager on duty, allowed us to still use it which was a lovely gesture of goodwill. The hotel is big and can be impersonal but their customer services skills made it special. Thoroughly recommend this hotel and we for sure will be back.

    May 14, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319