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5553 reviews-
Great experience
Thank you for a wonderful experience; we enjoyed our two-night stay. Thank you so much to Mr. Paulo Vitancur for assisting us with our itinerary during our time in Toronto. Thank you so much; we will definitely come back. God bless to all the staff.
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New Reno’s mean a few less essentials
Got an upgraded room in the renovated tower with a southeast view of the lake. They failed to inform us that construction work was going to start at 9:00 am so we were awoken by that. There are no dressers in the renovated room so there was nowhere to unpack your underclothes, T-shirts, shorts, socks, sweaters or bathing suit. No luggage rack in main room for you to place a suitcase on and live out of that. About 8 coat hangers to share with your spouse so plan to double up hanging blouses, shirts, pants and jackets. Pillows, linen and bed were very comfortable.
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Great View of Toronto Island Across the Harbour!!
We thoroughly enjoyed our stay at the Westin Harbour Castle. It was a great location for us as we could walk to many of the sights we wanted to see. The parking attendants were also very willing to call us a taxi I we did not wish to walk. The valet service was awesome. The front desk was very helpful. Our room was very comfortable. I enjoyed visiting the pool area for a swim and hot tub on a couple of occasions. The was a nice restaurant on the ground floor, as well as bar service and coffee shop.
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Poor room quality
Staff were nice and committed, BUT, the quality of my room was way below what Westin Harbour Castle is advertising, and charging their clients. I paid $785.76 ($656.00 + taxes) for one night, and the room was in bad shape. (pictures attached as proof).
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Harbour Castle
Chose this upscale property for its proximity to a concert venue. Very impressed beginning with check-in and including the room itself and the food. As far as food goes was pleasantly surprised that food prices were not unreasonable considering the room rates. Menus were creative and all foods we had were tasty, well prepared and well presented. Another big bonus is the property is close to both major Toronto professional sports venues as well as other major attractions. We will definitely return here.