Escape to a vibrant waterfront hotel offering the perfect balance of premium amenities and prime location. Located in downtown Toronto, in the heart of the revitalized waterfront district, The Westin Harbour Castle Hotel offers direct access to many of Toronto's most noteworthy sites and attractions, including Rogers Centre, Scotiabank Arena, CN Tower and Exhibition Place. Find your balance in our WestinWORKOUT™ Fitness Studio, which offers yoga classes and a running concierge, then refuel in our hotel's dining destinations. Host waterfront conferences, weddings and meetings in our 70,000-square-foot convention space, including the 25,000-square-foot Metropolitan Ballroom. Enjoy a restful night sleep in our Westin Heavenly® Beds and take in stunning views of the Lake Ontario.

Property Information

Year Built: 1975
Last Renovation: 2017
Floors: 35
Nonsmoking rooms: 977
Suites: 27
Total rooms: 950
Total rooms and suites: 977


Resort Details


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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Pet Policy Pets Allowed: Westin Harbour Castle is proud to be a pet friendly hotel, at no additional cost

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5481 reviews
  • 5.0 star tripadvisor rating
    Hotel offers lots of services/amenities…WOW

    Awesome view of Lake Ontario! Room was clean and beds were “heavenly” This hotel has everything that we needed, and then some…lots of amenities. Full business centre with printing facilities, pool has a great view of Lake Ontario, restaurants, gift shops, luggage assistance, etc. We were checked in by Leah and her mentor. They were both very friendly and helpful (Thank you !!) We also received emails prior to arrival from the hotel asking how they can help make our trip better, options to check in early. We had our luggage stored after check out and it wasn’t a problem. This hotel provided us with everything we needed during our stay. We would definitely stay here again. The staff were very helpful. Thank you to the Westin Harbour Castle -Toronto team!

    May 19, 2023
  • 2.0 star tripadvisor rating
    Pretty mediocre

    I have never been a fan of the Westin but this is the worst Westin I have ever stayed at. I had no choice this time because of the conference I am attending takes place here. I have a king corner room which has a nice view but the interior is extremely tired. Carpet for sure needs to be replaced. Windows are dirty. Bathroom is extremely tiny with no amenities. There are no slippers. No robes. Ordering room service was cumbersome-app did not work and there are no menus in sight in the room. There is not a minibar, just an empty fridge, which is ridiculous. All in all there is no way you can call this a 4-star hotel; calling in a 3-star is being kind

    May 13, 2023
  • 5.0 star tripadvisor rating
    Wonderful Hotel for a Conference in Toronto

    Excellent hotel for a business conference. The convention center and classrooms were conveniently located within the hotel and accessible without having to go outside in the rain and cold. The hotel is centrally located. CNN Tower and other museums were within walking distance. My favorite experience was the One Michelin Star Restaurant Don Alfonso’s on the 38th floor of the hotel. The Don Alfonso lounge is an amazing place to get a drink and unwind with friends, no reservation needed.

    May 05, 2023
  • 5.0 star tripadvisor rating
    Great location, gorgeous views

    We had a wonderful stay at this hotel. The service and quality are amazing as always. We had a beautiful quiet room overlooking the harbour. Can’t complain. The location was fantastic, staff always pleasant and helpful. We are at the restaurant and the food was good though I’d call the menu limited.

    Apr 30, 2023
  • 3.0 star tripadvisor rating
    Overwhelmed,understaffed, overpriced, and checkin time apparently merely aspirational

    Chaotic and delayed check in, pumped in overly loud lounge music, no quiet spaces except minimal and tiny non private business center, pricy room not ready until 70 minutes late after check in time. Misleading promises about when room would be ready. Housekeeping apparently unable to keep up with a full hotel. They were "in a meeting" at 3pm check in time amd thus unavailable to even state when room might be ready. Not a good value. But spa well kept with excellent sauna and steam room and fully adequate exercise gym and pool. We rented a room with a view and while nice to have the view one result was a delayed check in as they obviously are having staffing problems. I needed to change and shower for business meeting and was urged to go to the gym since the room wasn't ready. A more appropriate solution would have been to loan us a room until ours was ready but they weren't about to do that. The common spaces lack any quiet sitting area. Management should consider turning down the continuously pumped in lounge music throughout the common spaces or at least turning the volume down. After several hours of waiting for the room, we found it maddeningly distracting preventing us from being able to think straight. Five stars for the spa, one star for unacceptable check in experience, lack of quiet space, and delay in giving us the room. They gave us $50 off the price due to their delay - that amounted to about 3 percent of the total price of our three night stay. Less than we spent in the lounge restaurant waiting.

    Apr 30, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319