The Westin Hapuna Beach Resort is a newly renovated contemporary island retreat overlooking one of Hawaii's most beautiful white sand beaches. Two pools, multiple dining options, an 18-hole golf course, Westin Workout and Crossfit Center and 249 guestrooms and suites with Westin signature amenities welcome guests for rest and rejuvenation.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property Information

Year Built: 1994
Accessible rooms: 10
Floors: 9
Total rooms: 249

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A charge of $30 plus tax per vehicle per day for valet parking or self parking will be collected by the hotel. In and Out privileges apply. Parking fees are subject to change.
Advisory A mandatory hotel-imposed fee of $37 plus tax per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.H

General Information:
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – Mandatory hotel-imposed fee will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change without prior notice.

Mandatory hotel imposed resort fee inclusions:

• Pool and Beach chair services

• Unlimited Internet connections

• Cultural activities featuring Sunrise Ceremony,  Ukulele, Lei-Making and Hula lessons 

• In- Room sanitizer package of alcohol wipes

• Complimentary Self Service Laundry facilities

• Nightly Dining Shuttle to Mauna Kea Beach Hotel

• Hospitality Lounge with lockers and showers- for early arrivals and late departures Local and long distance calls (United States only)

• Introductory ocean activities classes

• Koi fish feeding daily

• 10% Westin Family Kids Club

• 10% off  merchandise at Hapuna Golf Pro Shop 

• Photography Session with Blinnk Photography – Complimentary digital photo or print credit

• One eco tote Bag per stay

• Until June 1, 2021 (or until the refillable water flasks are in place at resort):  Complimentary bottle of water

• Purified Water refill stations

• Beginning 6/1/2021: Two complimentary double insulated refillable water flasks per stay*.


The above list may not be comprehensive and is subject to change. The hotel can provide current fee and inclusions when you check-in.

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Non-Refundable categories: Non-Refundable categories are completely non-refundable and non-modifiable at time of booking. Cancellations, no-shows and early departures will be billed for the full length of stay. Name and/or date changes are not allowed and will be considered cancellations after the reservation has been booked.
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Pet Policy Pets Not Allowed: Pets are now allowed under the Westin pet policy

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 4460 reviews
  • 3.0 star tripadvisor rating
    Beautiful hotel but confusing and disappointing service

    We had a mixed experience staying at the Westin Hapuna Beach. Pros: Beautiful hotel in a terrific location. Open space is great. The beach it’s at, Hapuna Beach, is second to none—really long beach with one area that’s separate for Westin guests and another that’s public. White sand and good for kids. Rooms were terrific, no noise at all, with stunning balcony views. The food was outstanding. We had two meals at Le Meridia, with excellent service and fantastic food and drinks. The other restaurant was right by the kids’ pool, so it was a bit louder, but a good choice if you are having a casual lunch or dinner with family. We also enjoyed the sunset at the Piko bar, and had exceptional service there, too. There is also reciprocity with Mauna Kea, which is a stunning 5 star resort nearby that also is on a beautiful bay for swimming. Cons: The front desk really made our stay confusing at best and extremely unpleasant at worst. Two examples: I booked a taxi with one person, only to be told by another that the taxi was not booked. A second booking was made, then I was chastised for another front desk staff for double-booking. When I checked again the next day (day of departure), another staff member told me that nothing was booked, despite my showing an email from a staff member that it was confirmed. It wasn’t clear until the last minute that any taxi was coming. Thankfully, it did; however, I was charged double the fee that was initially quoted by the front desk. Also, I inquired about an extra fee upon checkout that no one had told us about earlier. This was apparently a fee to support conservation through a foundation. I asked if I could directly donate to the foundation instead of having a room charge, which is something I’ve done at other resorts. Instead of offering me this information, the staff member told me that I should really develop a conscience and take a deep look into Hawaiian history. He scolded me like a child in front of other guests, even telling me that he thought I just cared about tax rebates for myself, and made the situation very awkward for everyone there. Ultimately, he removed the fee, but did not address my question about how to donate directly to the foundation. This entire experience was quite a shock to encounter, especially as a loyal Marriott Gold Elite member who is very concerned about conservation. In conclusion, as great as the hotel is as a place to stay, I don’t think my husband and I will be back. There are other places, including other Marriott properties, where we would not face confusion at best and outright disrespect at worst.

    May 30, 2023
  • 5.0 star tripadvisor rating
    Blink photography

    You must do Blink photographer at your stay. They are amazing! Kalehua was awesome. They were very professional, she took her time, and knew the perfect spots to go to. We felt comfortable and enjoyed the photography experience.

    May 26, 2023
  • 5.0 star tripadvisor rating
    A very large, attractive, and comfortable hotel on the beach

    A very large hotel on the beach on the north west side of the island. About a 30 min drive from Kona airport. Large sandy beach with snorkelling to the right side. The grounds were very attractive. The buffet breakfast was very good. The bedroom was large and comfortable.

    May 17, 2023
  • 5.0 star tripadvisor rating
    Relaxing location and fabulous views!

    My husband and I enjoyed the location of this resort for 6 days. We liked the fact that we were not in the crowds in the Kailua Kona area and yet were still reasonably close to multiple restaurant options in the vicinity of Waikoloa. The ocean and pool views from our lanai were beautiful. We are not buffet-breakfast people so we appreciated that we could opt for a continental breakfast or simply get a couple of things at the "grab and go" spot. The hotel atmosphere was serene and relaxing.

    May 10, 2023
  • 5.0 star tripadvisor rating
    Heaven.

    What a wonderful hotel and spectacular location. I just had the privilege of enjoying a 6 night stay at this magnificent property. I will miss waking up every morning and heading to the coffee bar for my latte and croissant then heading out to claim my front row beach chair on the most picture perfect powdery sand beach. The first day I hiked the path to the Mauna Kea Hotel smiling all the way at the beauty around me. We enjoyed a great dinner at Manta at the Mauna Kea but unfortunately the Manta’s were not out that night due to the rough surf. Back at the Westin Hapuna I loved seeing the Koi ponds on my way to the beach. The pools looked nice but I’m all about the ocean. It can be a rough surf and one must heed the warnings- but it’s a beautiful beach and the water was amazing when it was calmer. Hapuna beach is just like a perfect postcard. I especially enjoyed going on a magical complementary paddle in their outrigger canoe. Special thanks to Tyler, Erin, Sean and Taylor at beach services for helping make my visit extra special. Also thank you to Daniel Morales for fulfilling my wish of a specific view and for the special gifts. I look forward to returning in the future. Hopefully sooner than later. There are a lot of steps at this resort so something to keep in mind if you have any mobility issues. Other than that it was heaven. Oh and I loved the complementary reusable water bottles. I just figured out that they can be used for diffusing tea. (It took me a minute to figure out what the filter was for). I took them home with me and am drinking tea from one as I write this review.

    May 02, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319