Property Information
{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3174 reviews-
Birthday trip!
We were greeted by Rica at check-in and was one of the best customer service experiences I've had at a hotel. She was polite, professional, and personalable from beginning to end. She set us up to make sure that our stay would be memorable and extra special. Thank you Rica! And our room was spacious and perfect for two people. Highly recommend!
-
Outstanding service during Hurricane Milton
Outstanding service during Hurricane Milton. What began as a weekend pre cruise stay developed into a multi day stay and an evacuation stay for my father. The hotel reception staff were absolutely amazing. Friendly, professional and amazingly helpful. Rashawn assisted me in getting my Dad reserved so he could be with his family instead of at a hotel alone. Throughout our stay everyone we encountered was friendly and professional during a busy fully booked hotel including many people’s fur babies. Service never faltered. Rooms were clean and comfortable. I cannot say enough. I will return again any time I a, in the area. A big Thank You to all the staff and management.
-
Thank you Herson
Shout out to Herson at this location. He’s an absolute gentlemen and he went out of his way to ensure that all our needs were met. Great property, great staff, and great service all around. I highly recommend this property when in Ft Lauderdale Beach.
-
Girls weekend
This hotel exceeded our expectations. Spent 3 nights during a “ mom getaway” and it checked all the boxes ! Check in was easy and they held our luggage so we could use the pool. They called us to tell us the room was ready early. We were on the 14th floor in a standard double room and it was spacious and clean. We did not expect an ocean view as we were on the side of the busking but we did! Beds were very comfortable and housekeep was great. All encounters with hotel and restaurant staff were good. We ate dinner twice at Lona and our meals were excellent both times. The pool area was very comfortable and the waitstaff came around taking drink and food orders. All food that we had from Waves poolside was great too. The walkway and elevator over to the ocean was in working order and the beach was stocked with chairs for hotel guests. Having a Starbucks on the resort was convenient! We would definitely come back and would consider bringing our families.
-
Irene was our first contact when checking in to the Westin and she is a delightful lady and very amenable. Good at her j
Great reception from all the staff in the Lobby. Very friendly and helpful people. I do wish that more coffee and tea was supplied and a kettle. Close to the beach, pity that the street level elevators were out of order. Not much more to add, so this is my review.