The Westin Brisbane

Customer Ratings & Reviews

TripAdvisor Traveler Rating

420 reviews

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  The best in Brisbane

  Once again had a great stay at The Westin Brisbane. The pool area is the best in Brisbane and you can't beat the location. Huge shoutout to Faye at the front desk, she is incredibly friendly, very helpful and made check-in a breeze. Staff like her make all the difference! Highly recommend for a relaxing city getaway. Can't wait to come back

  Apr 12, 2026
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  Service, style, and a dangerously good swim up bar

  This was my second stay at The Westin, and it did not disappoint. The staff could not have been more accommodating if they tried and the quality of service at every turn was exceptional. Big shout out to Josh on the swim up bar at the pool, his personality created a welcoming atmosphere where fellow travellers from all over the world were able to meet, trade stories, and enjoy his dangerously good coconut margaritas. I can’t imagine why you would want to stay anywhere else when visiting Brisbane, we will certainly be looking for any excuse to return in the future.

  Mar 28, 2026
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  Loved the experience at Westin Brisbane

  Excellent experience staying in this hotel which is at a very convenient location. I was there for business meetings and 5-10 walking distance to everywhere i had to go. Hotel looks and feels new with nicely designed room interiors and inviting pool/deck for relaxation. Top quality service and for those with access to Club it is a great value during your stay! Highly recommend

  Mar 08, 2026
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  An OK experience, no warning of pool area being closed.

  I stayed with my sister and her baby in June 2025 in a 2x Double Bed room. I will start by saying the room was sizable, the beds were comfortable and the room had an outlook to the Brisbane river although that may not remain as there is currently a large building under construction behind the hotel. The bathroom was decent with a powerful shower, and was relatively clean. There was plenty of space for luggage and a sizable wardrobe. The hotel provided a baby cot in the room for my nephew. Valet parking was easy to use. We cannot comment on breakfast/food at the hotel as we did not use this. Some unfortunate negatives: There was overwhelming construction noise that started at 6am which woke us up and had a real impact on our sleep. The noise was loud, repetitive and jarring. I had to actually sleep with noise cancelling headphones on. I believe hotel rooms on the other side of the building would not have had that issue and am annoyed we were put in this room knowing about the construction noise. The pool was out of action for the 2 nights of our stay, which we were not informed of before the stay. It was the middle of June and I wouldn't have wanted to go swimming anyway, but the entire area was barricaded off. I had to have a discussion with the duty manager downstairs to ask if I could simply sit near the pool and rest and read. After some discussion they allowed me to do this. One of the reasons I had booked the hotel was for the nice pool area, which is rare in Brisbane hotels. I would stay here again, but only once the nearby construction is complete, not sure how this is going now in March 2026?

  Mar 08, 2026
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  Valentines Weekend

  2 night stay. Great service all round in a top level 16 executive club room. Nice large 40 sq room with a chase and a heavenly bed. All amenities including an iron and board. Separate toilet too. The club lounge on level 3 was great, nice continental breakfast. Great cheeses and drinks. Get there at 5pm for alcohol/canapés! Valet parking a little pricey but it was a valentines weekend. Friendly staff only too happy to help. Stay again = YES. Thanks, we had a blast!!

  Feb 16, 2026