Set in the heart of downtown Los Angeles, The Westin Bonaventure Hotel & Suites, Los Angeles radiates an elegance that has attracted U.S. Presidents, dignitaries, and beloved stars of TV and film. The hotel welcomes travelers visiting Southern California with a soaring atrium, world class amenities, and an unforgettable experience. Stay on top of your fitness in our WestinWORKOUT® Fitness Studio and go for a swim in the newly renovated outdoor pool. Indulge in inspiring cuisine at our hotel restaurants including Lakeview Bistro and our award-winning LA Prime steakhouse. Recharge in our well-appointed, pet-friendly rooms and suites. Every room features our Heavenly® Beds, mini-refrigerators, HDTVs, large work desks, free Wi-Fi, and floor-to-ceiling windows with impressive city views. Suites offer separate living rooms, dining/meeting tables, wet bars, and marble bathrooms. With 166,553 sq. ft. of elevated indoor and outdoor venues, event planners can organize anything from lavish weddings to board meetings.

Property Information

Year Built: 1978
Last Renovation: 2011
Floors: 35
Nonsmoking rooms: 1358
Suites: 139
Total rooms: 1219
Total rooms and suites: 1358

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Pet Policy Pets Allowed: Pet may not be left alone in room. $45/night fee; max $135/stay.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 3530 reviews
  • 5.0 star tripadvisor rating
    Staff are the star

    I was here for a conference and the building is way cool and way confusing to navigate. Staff were around every corner every time I was lost to help me find my way from session to session. The main gentleman at the Flower Street entry was so friendly every time I entered or exited. The staff are the star at this hotel.

    Dec 01, 2023
  • 3.0 star tripadvisor rating
    Central location

    Several of us came here for an event. Although we had written into the hotel and called regarding wanting close or connecting rooms, this was not communicated. Both of us are Elite Plat and Titanium and no upgrades. We able to eventually get rooms connecting but one was not ready. I was to be called when it was. Several hours later I went down to the front desk to check only to find out it had been ready for sometime. That was disappointing as I needed to get ready for the event that evening.

    Nov 24, 2023
  • 4.0 star tripadvisor rating
    No hospitality at reception

    Lovely staff, a great location for a first visit to LA. But we couldn't connect to the wifi from our room, on the second night we called in and were automatically directed to off-property tech support who were very kind and said that they would escalate the issue. After 30 mins, I still needed wifi so I went to the lobby to try and connect to the lobby network. It was still not working and so I went to the reception thinking they would be able to help. The lady was very unhelpful saying there is nothing she could do, putting her finger up at me and made me feel so unimportant. She didn't even have the heart to ask what my concern for needing to connect to the wifi so desperately. Marriott staff was usually so kind, in the end a kind guest from the lobby offered her hotspot for 5 minutes and my issue was resolved. I am so disappointed to have met this terrible lady at the reception after the most lovely day at Disneyland. Its always the small things and in hospitality you should always care, no matter the race!

    Nov 23, 2023
  • 1.0 star tripadvisor rating
    HORRIBLE! The absolute worse hotel experience in 31 years.

    HORRABLE! The worse experience we had in 30 years of traveling. Got to the hotel and no one on the reception desk! After waiting for a while one person showed up. Asked her about restaurants in the hotel. She clearly lied telling us "there are many to choose from". After going in circles for 45 minutes we found out that either most of the restaurants were closed or had private wedding. Left us with one choice and that was the steak house and the bar. Wen to the steakhouse and was told by our waitress that the food is out of this world! Well for $100 a plate it better be right? WRONG! Bread was cold and hard. steak was nothing better than what you get at the local supermarket. Drinks were watered down........ After spending almost $400 decided to go to the bar. It was nice up there but the drinks were again all watered down with bunch of extra ice and a ridiculous price. This is how Marriott and Westin screwed up our 31st wedding anniversary. Well all disappointed we decided to just go and sleep. Got to the room and was even more surprised. The room was so small that we had to bump into each other jut to go to the bathroom. It was smelly and outdated. It seemed like we just walked into an old moldy house from the 1800 s . All angry and disappointed we just went o bed and left next morning. Did I mention the $50 parking fee?! Next day I received an email with survey. After sending a negative survey, I got a call from the hotel. I told him what happened and he never got back to me. I guess that's the norm for this hotel to screw people and then forget about maybe making it up to them and make them happy.

    Nov 22, 2023
  • 2.0 star tripadvisor rating
    can't get a receipt!

    The hotel is okay. Stayed business for a week. But I have hard time to get a copy of receipt. I stayed extended, only have a part of the receipt, the rest has been a battle since and still. Accounting staff needs to wake up and taking calls or responding please! There is a useless website that doesn't respond either.

    Oct 30, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319