Overlooking palm-fringed Isla Verde beach and the azure Atlantic- the recently renovated Royal Sonesta San Juan is a cherished landmark and lead attraction for both business and social travelers. The resort offers a variety of high-class amenities including a full-service ocean-themed spa- seven restaurants and bars with a variety of cuisines- a lagoon-style pool with a swim-up bar and over 24000 square feet of indoor and outdoor meeting and event space.

Property Information

Year Built: 1962
Last Renovation: 2019
Floors: 15
Nonsmoking rooms: 1
Total rooms: 398


Resort Details


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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Fee: 22% resort fee, per night. Hotel-imposed fees are subject to change. the hotel can provide current fee and inclusions when you check-in.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3708 reviews
  • 5.0 star tripadvisor rating
    Book it! Totally worth it!

    Eimy at concierge was absolutely wonderful in assisting us with our stay. She’s a Total Gem. Everything from being greeted, to cleanliness, to leisure at the pool and beach was everything I needed after a tumultuous morning at the airport. I highly recommend The Sonesta, it’s worth every penny. Just book it.

    May 29, 2023
  • 5.0 star tripadvisor rating
    2022 Vacation

    This resort (formally Intercontinental) is the best! My husband I have been going for more than twenty years! The doorman are the best and William is our favorite!! At the front desk and Concierge, Nestor Colon is just like family! Always the best! I can’t say enough about Carmen Ortiz, the most friendly, sincere and kind person, we love her! Although we’ve seen Issac Varon before, we got the chance this year to speak with him often and he is very nice and truly committed to his job! At the pool, Michael, Mario, both Jose’s, Juan were great! They were all attentive to our needs and always with a smile. Miquel Diaz is the absolute best!!! Love him!!! He is a great addition to your staff!!! At the Ocean Breeze we had the pleasure to meet Elvin, Richard, Johvan, Michael, Eugenio, Harvey, Josue and of course Kayla!! When having breakfast we got to see Wanda! We’ve been able to come back each year and she is always the same, welcoming and pleasant, it’s like coming home to family. Daniel and Jaime are the sweetest!! In the lobby bar, Alexis and Gabriel, the best!! Francis from security always greeting with a smile! We had to have one of the engineers come to our room and Alvin Morales was very nice. When we needed attention to our room or room supplies, Zarahi was absolutely attentive to our needs and did it all with a smile and kind words!!! Thank you for the staff members that you have and always making us feel like family!! Royal Sonesta is the only hotel for me in San Juan!! See you soon!!!

    May 29, 2023
  • 4.0 star tripadvisor rating
    Manuel and Mario: Excellent Hosts.

    The hotel is very well located. Everything was fine, but Manuel at the Aleli restaurant was outstanding, as well as Mario at the beach. I would recommed to install safety bars in the bathrooms, for the elder.

    May 29, 2023
  • 5.0 star tripadvisor rating
    Great stay

    Everyone was so nice! All the staff was helpful and the place was very clean. The pool was beautiful and the beach was not crowded at all. The hotel was in a great location where everything was easily accessible. The car rental place we chose was across the street of the hotel, making it super convenient. I will definitely be back soon.

    May 28, 2023
  • 2.0 star tripadvisor rating
    Room with mold.

    We visited the hotel back in March 9-13 , pool area and beach were nice and good location, we had issues with the rooms. Upon entering our assigned room we smell a lot of humidity, very strong odor, when we asked housekeeping if there was an issue with our room they responded that all rooms have the same problem. We assumed that the problem was temporary, but after a couple of days I got sick and could not breath easily, I guess it was the mold on the room. I complained to the front desk and they said that a manager would contact me and get me a refund. Two months later, still waiting for the call and a refund. Very bad management.

    May 22, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319