General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating1748 reviews
Great Fisherman's Wharf Experience
Fantastic dinner at The Grotto. Perfectly prepared seafood in classic San Francisco location. Super fresh seafood options in updated space. Highly recommend if you want the freshest SF seafood experience.
Community event highlights
We stayed here in the presidential suite room with the piano keyboard in living room on behalf of my godfather’s wife who is a waitress and a great performer with three children two were adopted one from pregnancy
Never stay at The Ritz Carlton San Francisco
The worst Ritz Carlton I have ever stayed at! Upon check in, the room that was “cleaned” had a dirty qTip from the previous guest. Not to mention the room smelled like an electrical problem was burning. Booked and executive club level city view and all I saw were some smoking chimneys and bird poop roof tops. Was taken to the lounge to wait for my new room to be ready. Well surprise surprise! My mother went to take a shower and a wad of the previous guest’s hair was in the shower drain. Got food poisoning from the lounge food as well and had to call engineering to fix both TV’s as they were not working and had the nerve to put it on my bill with valet parking. Ummmmm….I didn’t have a car either! I will NEVER stay there again. If you have a Bonvoy, choose The St. Regis. You would except a lot better service when you are paying over $1200 a night. I’m sorry and 30,000 points doesn’t do anything! The Ritz Carlton ruined our family holiday.
Amazing Luxurious Hotel in SF - THE BEST!!!
WOW. This place is TOP NOTCH. From the moment I booked this room, the staff was extremely helpful and responsive. I booked this for my father so he could celebrate his 4th year anniversary. The Ritz staff went above and beyond to make sure his stay was memorable. Beautiful property, and everything is so luxurious. I am very thankful for this hard working group of hospitality workers who totally went above and beyond. Thank you RC San Francisco!
Elegant as always.
We recently stayed at RCSF. It’s been a few years since I’ve stayed there. It’s still as amazing and beautiful. We were upgraded to a corner suite upon arrival. The staff is so welcoming and courteous. The food in the main restaurant was exceptional.