The Jacquard Hotel & Rooftop is in the heart of Denver?s iconic Cherry Creek, a neighborhood synonymous with art, fashion, and business. The Jacquard is the perfect location for both business and leisure travelers, a new and fittingly sophisticated hotel and community gathering place with an intriguing and personalized twist. Perfectly tailored to bring delight to guests and locals alike, The Jacquard weaves together local and regional experiences into beautiful tapestries that are altogether Cherry Creek, speaking the language of sophisticates all over the globe and just around the corner. For some, the rewards come from a highly praised business meeting, flawlessly supported by the latest technology. Guests can enjoy a fabulous meal at Narrative or signature cocktail shared with friends at the rooftop pool bar, Kisbee on the Roof. Guestrooms are outfitted with luxurious linens, custom-designed furnishings, and curated artwork, delivering a truly restful and linger-worthy ambiance.

Property Information

Year Built: 2017
Floors: 8
Nonsmoking rooms: 201
Suites: 3
Total rooms: 198
Total rooms and suites: 201

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13
Pet Policy Pets Allowed: USD 125 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 50 pounds

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 233 reviews
  • 1.0 star tripadvisor rating
    Bloody Sheets, Moldy Shower, Unhelpful Staff

    I stayed here for 6 nights and had a truly wonderful vacation with my family… except for my stay at the Jacquard unfortunately. There was black mold in the shower, and there were blood stains on the sheets and the duvet. The floor was disgusting, and I had to call many times to get items cleaned or replaced - many of which never were. The roller shade chain broke once and the lock to our door broke twice as well. The housekeeping was nonexistent and not a single surface was wiped clean during our stay. At one point I purchased new socks because the floor was so gross that I felt the need to change them so often. And it didn’t stop at issues with the room. At one point their “complimentary” Tesla came to pick me up and the driver sat there while I struggled to load a stroller and car seat in the trunk in the cold pouring rain, despite my ask for help. Some of the valet was lovely, but a few would just watch as a struggled with luggage and couldn’t even be bothered for a greeting as I struggled with the door and stroller. So many things went wrong, and if I had stayed here 1-2 nights, I would have overlooked them *as I’m sure many others do* But my long stay required multiple calls to the front desk and numerous inconveniences. It completely distracted me from my vacation. I called so many times, and I asked for nothing in return. Unfortunately, while some of the staff I spoke with were very lovely and professional, the issues I called about were often unresolved. It got so bad that I dreaded walking through the lobby and going to our room. I’m writing this review expecting upon prompting of a staff member, who suggested I write this and stated there was nothing they could do.

    Mar 27, 2024
  • 5.0 star tripadvisor rating
    Always a friendly and luxurious stay

    Had another lovely stay at the Jacquard. This is my 4th time returning to this gem of a hotel. The cleanliness, comfort and service are what make me continue to come back. Thank you to Mason and Zach for your lovely reception and service. It’s always nice to see the same courteous people working at this hotel. The beds are so comfy I have my best nights sleep here. The pool and jacuzzi are well kept and so relaxing to enjoy on their rooftop.

    Mar 20, 2024
  • 5.0 star tripadvisor rating
    Front desk Awesome hospitality.

    Flora who checked my husband and I in was very nice and accommodating. On Sunday morning when we decided to extend our stay, Zacc Smith attended to our request to extend. Zacc was over the top kind, and explained how he was able to accommodate us with a larger room while our daughter joined us. Please let Zacc and Flora know that we are very thankful for their kindness and hospitality. We will be back to visit your beautiful hotel.

    Mar 18, 2024
  • 5.0 star tripadvisor rating
    Weekend 79th bday celebration

    From the arrival to check out, it was amazing. Roof top terrace with pool, hot tub, bar & perfect view of the mountains. Very friendly staff everywhere you went in the hotel. Very clean hotel. Lots of great restaurants but the Narrative here in the hotel is really good. Thank you for making my husbands 79th birthday memorable. Sandy & Larry Chenoweth

    Mar 05, 2024
  • 4.0 star tripadvisor rating
    A little too hipster

    Overall a decent hotel and place to stay but the hotel is trying to hard to be hip. As an example mini fridge is stocked with local beer and alcohol but no regular fare like sodas or juices. Rooms were comfy. Lively restaurant and bar in the lobby.

    Feb 25, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319