The Ivens Autograph Collection

Customer Ratings & Reviews

TripAdvisor Traveler Rating

392 reviews

• 

  Great couples retreat

  Stayed here for the first time on a 2 night layover before heading onto France for a longer trip celebrating my partner’s birthday. Room and hotel common areas were stunning and felt like an oasis located in a central part of bustling Lisbon. We also had a celebratory birthday dinner at the hotel restaurant (Rocco) which the concierge helped us reserve a few months prior. On the day of, there was a bit of a mixup with the dinner reservation but the hotel management more than made it right. Sign of a team that is serious about taking care of their guests. Would recommend The Ivens! Also would recommend the hotel restaurant - wine list is fantastic and it’s quite a scene.

  Apr 14, 2025
• 

  The best staff, location and rooms

  The Ivens is an amazing hotel and we are so happy we chose to stay here. The location is perfect - close to everything and great for walking - and the staff is above and beyond. They even arranged for a doctor to visit us in-room when my husband had a chest infection. A prescription cleared it up within a day and allowed us to enjoy our vacation. It was very thoughtful care and attention. Our room was bright and airy and very comfortable and we loved the Acqua di Parma toiletries. The Hotel's resto, Rocco, is not to be missed. A gorgeous space with great drinks and food. Would highly recommend this hotel and can't wait to return.

  Apr 03, 2025
• 

  Great Hotel + Facilities + Staff

  A spectacularly situated hotel with quality service and facilities. Attached restaurant is exceptionable, and a hip bar scene. The service is stellar, the rooms small but in clean and great shape, and there were no facilities that were lacking. Would definitly return.

  Apr 01, 2025
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  Lovely property let down by petty restaurant rules.

  The property is fabulous and the rooms pretty cool. There's a big but though. The restaurant is packed and you can only sit at the bar for a quiet drink (and if you want to you are forced to order food). For me that's key on a business trip; to do work with a drink rather than sit next to someone chewing noisily, and in 2000 hotel visits Ive never experienced that. there is a bar where you can but I was told they didn't know if it would open because of staff shortages. NOT a business hotel and I moved hotel after one night to somewhere I could opt to dine (or not) in a calm relaxed atmosphere.

  Mar 05, 2025
• 

  Gem in Lisbon

  This hotel is probably one of the best Hôtel experiences I’ve had anywhere. The room was so well appointed and the unique lighting in the room made it so luxurious and comfortable. You do not need to search for a restaurant because Rocco has the lively environment with several dining options. The vibe was fantastic and it’s quite popular for good reason. Crudo bar was fantastic! The car service they arranged for me was flawless and the drivers were so very helpful and attentive. 5 stars all around :) The staff is absolutely excellent in customer service and I would guess the team is unmatched in the city.

  Mar 04, 2025