General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating182 reviews
So great, I’m going twice :)
My best friend and I stayed here in May 2023. We booked the Ivens for the later part of our Portugal/Spain excursion. It couldn’t of been more perfect. Even detail tells a story. Even employee is beyond hospitable. The location is superb. The amenities exceed your dreams. I’m ready to return in 2024. I actually just wrote this to Hugo, the front desk manager and I had grateful tears in my eyes… Hugo, I can’t even begin to state how amazing our stay was. Unfortunately, our mother was just diagnosed with Alzheimer's disease last week. Portugal/Spain are two countries she’s never been and she asked her daughters to take her there next year. 2 years from now she won’t be able to travel and won’t have much short term memories. When I envision our trip I know The Ivens is a must. I believe you will make my mom remember :) I appreciate the generous it’s and beauty of our stay and can’t wait to replicate it. If you are planning on going to Lisbon or any surrounding areas, booking The Ivens is a MUST. I would love to do this survey. And once you have our tickets purchased I will be booking your hotel for June 2024.
I heart the Ivens
The Ivens was more than a hotel, it was an experience! We could feel the attentiveness after we stepped out of the car. We knew our luggage would be handled with care. At check-in, we sat, had champagne, and enjoyed the ambiance. There was art everywhere and the scent was their own. I bought a bottle and candle of the fragrance. The bed was wonderful. Very comfortable. The bathroom was beautiful. European rooms are always small, but it was what we needed. Rocco’s bars and restaurant were just like the Ivens. Picturesque. The bathroom was an artistic masterpiece. I can’t wait to visit Lisbon and The Ivens again. There’s a lot to do. The location is fabulous. But, the service is unlike any other. Thank you for the memorable stay!!
One of our best hotel stays ever! It all started a few days before we arrived when the hotel contacted us to see if we needed anything. Upon arrival, we were greeted by the desk staff who acknowledged our Bonvoy membership. Our upgraded suite was spacious with a comfortable king bed and two bathrooms. We enjoyed the lavish breakfast and attentive waitstaff. The location is walking distance to all the major attractions, but yet on a quiet side street. This hotel is top notched, has a well-trained staff, and thoughtful Safari themed rooms. I look forward to returning to Lisbon just to stay here again.
Outstanding Stay in Lisbon
The Ivens Hotel was outstanding in Lisbon for our 4 day visit to the area. We booked it because we are Bonvoy members and found it in the Marriott collection of hotels, without knowing anything about it. The Ivens exceeded our expectations in several ways. First, the location enabled us to walk all around the city to visit many different sites in Lisbon. Second, the hotel service was impeccable - there was always a concierge available when needed, and the recommendations for restaurants was excellent. The housekeeping staff worked around our ins and outs and did a great job daily. The front desk staff was willing to help us any way they could - the desire to assist us came from all areas. The room itself was also outstanding, everything in working order and very clean. We would recommend this hotel to anyone.
Excellent hotel in lisbon
Excellent location in Lisbon with parking on site. Close to the local attractions, shopping and dining. We had dinner at Rocco's ( hotel's restaurant) and it was fabulous. Accomodations was excellent , staff accommodating. Will definitely stay here again