Brochure Description:
Enjoy appealing accommodations and charming amenities during stays at this tasteful boutique hotel. In the heart of San Francisco, it provides the ambience of an intimate European getaway with affordable, high-level comfort and convenience.

Location

Union Square Area
San Francisco, CA, USA - San Francisco Intl Airport (SFO) : 15 miles
Oakland, CA, USA - Metropolitan Oakland Intl Apt (OAK) : 30 miles

Property Information

Year Built: 1908
Last Renovation: 2010
Accessible rooms: 12
All rooms non-smoking: 377
Floors: 8
Total rooms: 377

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Parking: on-site valet parking at $58 per day plus tax with free in and out privileges. Parking rates are subject to change. Additional charge of $10 for oversized vehicles and SUVs will apply. The garage ceiling is only nine feet. Guests are responsible for paying all parking and incidental charges they incur. These charges ARE NOT included in the room rate and parking IS NOT free.
Advisory Due to a recent San Francisco ordinance, we will be having to perform maintenance on our building’s Geary St. façade starting mid-November 2023. The working hours will be from 8am to 5pm, Monday-Friday. During this time, there will be scaffolding erected on the Geary St. façade. To avoid any disruptions to our guests, we have placed all these rooms off-market. Rest assured we do not anticipate any disruption to your clients, as all guests will be placed in rooms away from the façade.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 4838 reviews
  • 3.0 star tripadvisor rating
    Old and Tired with some Rude Staff

    I booked 13 days through Expedia, ...and paid in full When I checked in they wanted a security deposit.  I understand they want a deposit but $650 US (over $800 Canadian) was attached to my card.  There is nothing here to charge to your account!   There is no restaurant or room service! I am travelling with a deaf person who would like to use closed caption on the television.  The remote in the room was a generic (replacement)  one that worked so much as that you could use the power button, volume and channel.  (suitable for most people, .... but the closed caption button did not work.)   I went to front desk to inquire about a remote that would work.  I explained that I was with a deaf person and needed a remote that would activate the closed caption. The very rude guy replied that they could not help me, .. the maintenance guy that was there also said they didn't have any remotes that would work.   I said if you have 377 rooms with Samsung televisions, ... you must have at least one original remote.  NO! ... I was told again!   I said this is not acceptable, ... we are here for 2 weeks and my deaf friend can not even watch television.   His reply was that if I did not like it I should find another hotel! .He told me that since I had booked through Expedia, ...I should call them!     That evening I went down to the front desk again and spoke to another clerk. ..within a half hour I had a maintenance man at the door with a remote that worked!   The next morning the front desk manager called me regarding a call she had gotten from Expedia.   I told her that I had already worked out the remote problem the night before, ...and she apologized for the very rude clerk!   She then asked how we like the room, ... and I told her we really didn't.     The original room we were in faced the pool and was very loud on the weekend with children playing.  The door did not seal well and even with the door shut, ...it sounded like the children were screaming on OUR  balcony with the door open!   The view was not great,  ...peeling wallpaper, ... closet door falling off, ... mirror in bathroom falling off.  ... ancient smoke detector (in Canada they must be replaced every 10 years)  The whole room just felt neglected.     She then offered to move us to an outside room (city view) on a higher floor, ...to which I gladly accepted.   In the new room, ... she sent a snack basket and a bottle of wine which was much appreciated (but not expected)! The new room felt a lot more comfortable for sure, ... but not perfect by any means. ...the furnishings are worn and could use a good shampoo, ... the room is also very dusty!  (see attached pictures).  Don't perform an inspection with your white glove! Bed is comfortable but pillows could be better. The room is not sound proof by any means.  I can hear next door through a (locked) connecting door very clearly.   Also, ...every time someone goes out a door down the hall it bangs VERY LOUD (like a bomb going off!) ACCESSIBLITY To get to the "Premier" room that we got, ... you must walk down a long corridor to a set of (21) stairs. There is a very small freight elevator (that was out of order at least one night that we tried) Thank god it worked the first night with our suitcases! It was big enough for 1 person and 2 suitcases but had to be manually operated from the ground floor. (Fortunately there is another entrance (through the parking garage) that you can enter from O'Farrell street at ground level and access the elevator to your room. We use this enterance now) SAFETY Unfortunately, .... there is really nothing really for deaf guests.  When I enquired, ... they found a ADA kit for hearing impaired guests but the contents were pretty irrelevant.  Mostly geared to hard of hearing people, ... like an amplifier for the phone (who uses a land line anymore? :-) ) If an alarm was to go off, ... there is no visual signaling device inside the room (or in the hall) ... to alert a hearing-impaired guest to an emergency. They did have a strobe light that would alert you to a door knock but with the doors slamming in the hallway it went off all the time, making it useless. There is one grab bar in the bathtub on the back wall.  There is nothing to help get in and out of the tub.   The shower curtain rod is not made for this and could easily be pulled from the wall.   The only other grab is the towel holder and again it could be easily pulled from the wall. RATING At first I would have given this hotel 0 stars.  To be fair, ... it is probably a 3 star but I am going to give it 2 stars, ...mainly because of the first encounter with Mr Snotty at the front desk which caused me a lot of stress ...but also the safety and cleanliness of the rooms. After my first encounter with Mr Snotty, .... the rest of the staff have been awesome! CONCLUSION Personally I would l look for a better hotel. I think it is very over priced for the quality you get. The photographer for brochure was a genius! (Not accusing them of photo shop but... doesn't look like that now!) Don't worry if you already have booked, ... you can live with it!

    May 24, 2024
  • 4.0 star tripadvisor rating
    Help in a crisis

    We can't thank the front desk staff at the Handlery enough. We had an urgent need to find accomodation for 8 nights after the hotel we booked let us down badly (but that's another review). Despite the Handlery being nearly full with guests attending a conference the front desk staff were able to accomodate us. They also gladly allowed us to adjust our booking after a couple of nights as we were on the maximum rate as walk-ins. As first time visitors our initial encounters with San Francisco weren't great, but the Handlery has made us feel welcome and comfortable.

    May 09, 2024
  • 5.0 star tripadvisor rating
    John Handlery and his beautiful hotel are top notch!

    We absolutely LOVE the Handlery! The two biggest reasons are the balcony city view room we stay in. Very rare in SF. And another reason? John Handlery, himself! Oh my goodness, what a friendly and kind man. First time we stayed there he saw me online somewhere and next thing you know, he had champagne for us waiting in our balcony room! Next time, I can’t remember how he knew we were staying again, but as we were checking in, the front desk clerk was explaining how the room assigned room had some plumbing issues, so asked if we’d mind staying directly above it in 566. At the same time I looked over and John Handlery was briskly walking over apologizing. I couldn’t believe it! He knew who we were! Now THAT’s service! Wonderful. I just booked another balcony room for July. I specified we REALLY wanted another city view balcony. 566 was fine! Whichever room is like the last two we stayed in with a view right down the street across from the hotel. Thank you once again! I hope John Handlery sees this and knows how impressed we are with him as a hotel owner. We look forward to our stay in July. Aside from the balcony, the oversized Premier King is a perfect room. P.S. They didn’t have the last date we stayed available, so I clicked on 2023. It was really 2018, though. :)

    Apr 24, 2024
  • 4.0 star tripadvisor rating
    Beyond basic

    The hotel was well maintained even though it was built in 1928. The staff were friendly at the registration and they had welcome drink served at the lobby. The cable car ride, Union Square, the Powell Station, eatery, and bars were around the corner.

    Mar 24, 2024
  • 5.0 star tripadvisor rating
    The service is what made my stay exceptional

    Service is top notch. The whole team, from the front desk to housekeeping and parking were great, accommodating, and would address your concerns with a smile. Huge shout out to Ms. Joyce of the front desk for making sure that I have a great stay here and for going over and beyond my expectations! My bed was so comfortable that I looked forward to sleeping during my stay here. The hotel is also centrally located in downtown SF.

    Mar 04, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319