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Customer Ratings & Reviews
TripAdvisor Traveler Rating3585 reviews
Terrific location overlooking the water. Nice outdoor restaurant overlooking the bay and boats. There were also other restaurants inside. Starbucks was down the hallway although they closed at 3pm. What?! Staff was always friendly. Our only negative was that there was no digital clock in room and although there was a Keurig for coffee, there were no tea bags or pods.
Newer hotel and rooms but 3 star service
Rating reflects very average/indifferent service at this hotel. Valet is a disaster, out sourced to some third party firm. Cars take a long time to retrieve every time and is very chaotic. I asked one of the bellman a question at check in and he ignored the very simple request. Front desk staff also are very slack/indifferent when questions are asked— including why power went off for 1.5 hours with zero explanation. Rooms are fine- clean and newer decor. But again service really detracted from overall experience. Would try other property if I ever came to Tampa again— hard to miss on the easy basic stuff like valet, front desk and bell.
We stayed here for the start of our Babymoon at the end of April. Excellent stay!! We are Marriott Bonvoy platinum members. We were upgraded to a balcony room overlooking the harbor, which was much appreciated and so lovely. Before we arrived, my husband ordered us chocolate covered strawberries, which were waiting for us in the room. Probably the best chocolate covered strawberries I’ve ever had. The room was very nice, spacious. Loved our balcony and the view! We used the balcony quite a bit, to relax in the morning and at night. We saw all the boats coming and going, pelicans fishing. Super nice. Hotel was in a great location, close to many attractions. We were able to walk to many restaurants and the River Walk. Short drive to Florida Aquarium and Zoo Tampa. Hotel itself was lovely. Pool area was beautiful and surprisingly quiet. The lobby is so beautiful and the SMELL! So so nice. I ordered the oil for our diffuser at home. All the staff were wonderful. Everyone was so nice, friendly, and helpful. On the day we checked out, it was very busy, so I checked out in the app. One of the managers, I believe his name is Travis, checked on us before we left to make sure we had a pleasant stay, which was very nice. Also, I didn’t like the pillows in the room, so they brought me 2 different ones to try. The down pillow was perfect, and I’ll be ordering it off their site. We used the valet service while we were there, since we rented a car. A bit pricey at $36 per day, but there’s no where to park in the area. All the guys at the valet were really nice, polite, and helpful. Just to nit pick, the only thing to improve would be the shower temperature. I had to turn it all the way up just for warm water and the pressure isn’t great. Again, I’m nit picking because I find most hotels have this same issue. Excellent stay! 5+ stars. Would absolutely stay again and highly recommend. We will be back! Thank you so much for a great stay and memorable start to our Babymoon!
Nice hotel with great views of Tampa Bay
I recently completed a 4-night stay at this property. The hotel is a well-known landmark on Water Street right by the bay. It is a short walk from restaurants, so lots of food options close by. It is also less than a mile from the aquarium, in case you are planning a visit. This is an upscale Marriott branded property, and the rooms and facilities are consistent with what I've experienced elsewhere. I had a water-view room which was spacious with a plush king-sized bed, all usual amenities, and a good-sized bathroom with adequate towels and toiletries. I did not have meals in the hotel so can't speak to the quality of the food. Service was of usual standard, friendly and efficient. Overall, this is a recommended option for a stay in Tampa.
Outstanding Hotel & Service
We had an outstanding stay at the Marriott Tampa Waterside & Marina. From check in, with Horace, who is just excellent – super friendly, helpful, and fast, to our room service by Andrea, to Front Desk assistance again with Ivelisse (incredibly helpful and friendly as well), everything was just great. The hotel itself is situated right in downtown just on the waterfront. Right next door to the hockey Arena as well as Convention Center. If you came on your trip forgetting something, there’s a really nice Publix just across the pedestrian bridge. There’s just so much to do and see in Tampa and the Marriott Tampa Waterside & Marina is truly right in the middle of it all. Thank you so much Horace, Andrea, and Ivelisse for such a great stay!