minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free destination. Take a stroll on the world
famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery. Sunscape
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating5176 reviews
Fantastic family fun!!!!
Myself and 2 children 9&6 had a fantastic vacation at PV sunscape. 14 days. The hotel was clean but could use some TLC. All staff were friendly and went above and beyond. The evening entertainment was incredible from break dancing show, fire show, disco party on beach, magic and light shows plus mexican dinner on the beach or 'ballroom'. They kept it new and exciting with lots of extra details and even surprise fireworks. Over all best entertainment I've seen in all inclusive by far. Service was awesome, no complaints. Food: we enjoyed all meals, a huge selection at buffet. They switched it up lots with Japanese night, seafood, Chinese, presentation of food at buffet was well done and again lots of detail. Buffet area was clean and always getting food topups. The food could of been hotter. The lunch snack shack could of had more options however the buffet was always open for lunch so we changed it up as needed. Tiki taco and Italian were tasty. The kids club: We picked this hotel specifically for KC. However it was a bit disappointing. Only because they keep to a tight daily schedule. Not much flexibility. Not many kids registered. I seen maybe 6-8 at most at one time with 2-3 leaders. I feel they could of had lots more happening at one time and more options. Example- If kids wanted to go after we had our lunch, then we get there and find out there scheduled activity was 'going for lunch' they would have to join the 'group ' for lunch regardless no other options available. I found the same for activity-trampoline bungee. Say 8 kids join in. All kids had to wait for each kid to go. Which is about 5 mins per kid. They are completely bored. With 3-4 leaders it would of been nice to have say horse shoes or a huge lego bin there keeping kids busy waiting. Instead this got the kids asking for parents sooner then later. Wifi was free in lobby otherwise $50.00 american a week in room. Overall tons of FUN, would recommen. Great location, pool was huge and lovely. I hope this helps.
A few shout outs to the wonderful accommodating staff at Sunscape Puerto Vallarta Resort & Spa. This resort had by far the best staff. Everyone went above and beyond to ensure our trip was amazing. Omar, the concierge, did a great job suggesting restaurants off the resort and was helpful in arranging transportation and activities. We also played tennis almost everyday which honestly was one of my favourite things. Raf, the tennis coach was soooo nice and helpful and very accommodating. If you have children or not, this resort was great. They also had shows almost every night and many daytime activities. I highly recommend this resort!!!!
Relaxing couples retreat
We had a lovely time at Sunscape last week. It is a beautiful resort with many restaurants and things to do. Ericka and Jenny in the buffet were always so sweet and definitely helped make us feel “at home”. We can’t thank you all so much and can’t wait to come back.
Sunscape Puerto Vallarta - Kids Explorers Club
I would like to Thank Abril, Gaby, Maricruz and Kanme for taking such good care on my 4 year old son while we were on vacation! The Kids Club at Sunscape had such a great daily program and my son asked to go! They gave lunch, swim time, made crafts. It made our vacation extremely enjoyable. Thanks girls much!
We love Jessy!!!
Very clean, great entertainment, premium booze (when specifically asked) amazing beach!!!! No complaints here! We LOVED Jessy from the entertainment. She is adorable. Kids club was also amazing, my daughter wanted to go every day and we felt very safe. Suzy