Located in the heart of the beautiful beach town of Ixtapa on Mexico's popular Pacific coast, the oceanfront Sunscape Dorado Pacifico Ixtapa treats families, friends, singles and couples to an Unlimited-Fun® escape and tons of daily activities. Perfectly situated on a golden sand beach and a mere 20 minutes from Ixtapa Zihuatanejo International Airport, guests will find an array of activities, shopping, dining and nightlife just minutes away. 285 spacious guestrooms and suites feature a private furnished balcony with stunning views of the Pacific Ocean, air conditioning and LCD flat screen TV. Reservations are never required at six specialty-themed restaurants and four bars and lounges. The Sunscape Spa by Pevonia will offer an array of indigenous and innovative treatments to relax and refresh while children of all ages are kept entertained with a variety of supervised activities. The Explorer's Club, for ages 3 to 12, provides kids with daily programs while the Core Zone offers teens, 13 to 17, the chance to really cut loose and have the time of their lives.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating5696 reviews
just got back 2 days ago. Good food and great staff. Raymondo and Simon at the swim up bar - my 2 new best amigos - hard workers and excellent service. Christopher the concierge was amazing throughout our stay, beyond our expectations. We can't thank you all enough for a memorable vacation. -- corrected stars
Great resort in Ixtapa! With a few hiccups this time!
This is the fourth time we have stayed at this resort and the first time we went in November. We have always found this place to have the best people. Antonio, our pool waiter, was so good at ensuing we had a drink. Always friendly and quick. The activity workers, Raphaël, Victor, Majella, and the rest were, again, great at ensuring that the beach volleyball and other activities were fun. Again, the meals were all good at the various places except, to our surprise, the Bluewater restaurant was closed due to renovations taking place for the entire 10 days we were there. We like to eat there as it is basically located outside away from the main building and has a great dinner menu. The renos also closed the adult only beach location for the our entire time and shut the swim up bar down for 2-3 days. Other than these surprises, all else was good. We always book the Sunclub room and enjoy specials drinks and snacks in their club room. Marcelo, the evening bartender, is a wonderful person, always willing to help and easy to talk with. We will probably go again, but we were somewhat surprised with not knowing that the renos were going to take place, However, as we booked through WestJet vacations, we mentioned the surprises were encountered, and they said they were not aware of the renos taking place either and contacted the resort. The resort responded by giving us 3 free nights accommodation which, I guess, is a decent response.
Love this place
We arrived Nov 20 to Nov 27 2023 from Canada we upgraded to sunclub. check in was easy. The hotel itself is fantastic, ocean view from each room. We did book Ocean front room 1714 which has 1 king bed and couch/double bed 2 patios 1 big bathroom. Nice size room. The beds are super comfy. This hotel has had lots of updates since the last time I was there 2 years ago. The pools are always clean, the resort is always clean, food is good. The service at the pool from Antonio was fantastic, we rented the gazebo off Jesus to enjoy our stay. This place is really good, walk across the street to DT Ixtapa. Great location , Excellent food, drinks and service. Love this place.
Best hotel in Ixtapa
We return year after year. This hotel has by far the most amazing staff. You are treated as family. A large portion of staff speak English. Rooms are very nice and since Hyatt has purchased the property they are making upgrades to areas and rooms. I highly recommend. It’s a two minute walk to all of downtown shopping and dining. Right by bus stop to go to nearby beaches or towns. The beach here is great for walking. High wave action so caution while swimming. Hotel pool is large.
The friendly and easy going staff made our welcome and stay warm and wonderful. The rooms were very clean and serviced daily. The room fridge stocked with fresh water every day was appreciated!. The pool was Fantastic, the ocean warm and inviting. Food was well made and a great variety was available every day for every meal. Can not wait to book another stay! Thanks to all the staff - with your care and warmth we had a great relaxing experinece.