Resort Details
- Agave Bar
Poolside bar
- Alltra VIP LoungeServing refreshments for club level guests
- At SunsetSavor Mediterranean flavors as you take in breathtaking sunset views over a serene blue lagoon.
- AzulBeach front buffet & Asian Cuisine serving local specialties by day and a la carte Asian cuisine at night.
- Brasas GrillEnjoy delicious cuts of meats and fresh seafood cooked on a BBQ and served poolside.
- Cafe MexicoCoffees, teas served daily
- Casa De Rosa
Authentic Mexico at its most delicious with warm hacienda décor and vibrant local flavor
- CravingsPastries, sweets, and other delicious dessert items
- Kaa Bar & LoungeLocated at the main lobby, featuring live music
- Las Olas BarBeach bar with Refreshing drinks by the ocean
- Sun Club LoungeServing refreshments for club level guests.
- The Dog HouseCatch this cart serving the hottest dogs and coolest drinks.
- Ventanas
Extensive buffet of impeccably prepared international cuisine
- ViaggioRustic cuisine of the Italian seaside
- 24-hour front desk
- Air conditioning
- Child programs†
- Children welcome
- Lounges/bars
- Restaurant
- Room service†
- Wi-Fi
† Fees may apply
- Pool
- Soccer field †
- Spa †Aura Spa
- VolleyballBeach volleyball
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Apr 21, 2026
Icecream with Julio was great
Julio was amazing at the ice cream chop, he made us feel welcome and very at home!
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Apr 21, 2026
Sunscape vacation
Was a great resort very clean, everybody was super helpful and friendly. Always had activities for everyone to do.
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Apr 20, 2026
Loved my vacation here
My vacation was 10/10. I felt very safe and welcomed. The hotel was clean and beautiful. The staff were so friendly and helpful. Family atmosphere, not drunk spring break college students. Food was excellent. The beach sand and water were amazing! Loved it all!
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Apr 19, 2026
Perfect Stay in Cancun
A very wonderful experience for my first time in Cancun. The staff and crew are all so friendly and helpful. The atmosphere is very laid back, the room is always clean, towels fresh and fridge full! Excellent value for money. The buffet is just delicious and the servers are always there to attend to our needs. The specialty restaurants are a must-try! We went to Viaggo and Casa de Rosa. Special thanks to Raul, Enrique and Josue, our server at Casa de Rosa. Every night is made more memorable with Antonio, the very dynamic events manager, and his fun-filled activities for all the guests. The bellboys are very accommodating by helping us carry our things from the cab to the lobby. Thank you, Hector and Angel! I highly recommend the place for family and friends alike.
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Apr 19, 2026
Dinner at Casa de Rosa
Josue offered an outstanding service. Extremely careful and professional. We enjoyed a great dinner, and he offered great advice on the wine list and history about the wines, making sure we enjoyed something within our budget. Guillermo, the sommelier was just as exceptional. He offered great advice and outstanding service as well. The food was delicious and the atmosphere was very relaxed. The restaurant was not too noisy at all. Overall, a really great option!
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed: Small Dogs Welcome
- Only for service dogs