Kids Stay Free Age (3-12), When sharing room with their parents.
Resort Details
- Agave Bar
Poolside bar
- Alltra VIP LoungeServing refreshments for club level guests
- At SunsetSavor Mediterranean flavors as you take in breathtaking sunset views over a serene blue lagoon.
- AzulBeach front buffet & Asian Cuisine serving local specialties by day and a la carte Asian cuisine at night.
- Brasas GrillEnjoy delicious cuts of meats and fresh seafood cooked on a BBQ and served poolside.
- Cafe MexicoCoffees, teas served daily
- Casa De Rosa
Authentic Mexico at its most delicious with warm hacienda décor and vibrant local flavor
- CravingsPastries, sweets, and other delicious dessert items
- Kaa Bar & LoungeLocated at the main lobby, featuring live music
- Las Olas BarBeach bar with Refreshing drinks by the ocean
- Sun Club LoungeServing refreshments for club level guests.
- The Dog HouseCatch this cart serving the hottest dogs and coolest drinks.
- Ventanas
Extensive buffet of impeccably prepared international cuisine
- ViaggioRustic cuisine of the Italian seaside
- Family Junior Suite, King Bunk and Trundle BedBedding -Bunk Bed w/trundle bed + 1 King
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-2, max ch-3, total -5- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite King Beachfront Swim upBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad- 4, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- King RoomBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite King LagoonviewBedding- 1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite Double LagoonviewBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite Ocean View KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean View KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Double BeachfrontBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean View DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite King BeachfrontBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Sun Club Master Suite Ocean Front KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean Front KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Master Suite Ocean View KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Master Suite KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean Front DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Presidential Suite 1 King BedBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-4, total- 5.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite Ocean View DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Standard Double BedBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite King AccessibleBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Double AccessibleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- 24-hour front desk
- Air conditioning
- Child programs*
- Children welcome
- Lounges/bars
- Restaurant
- Room service*
- Wi-Fi
* Fees may apply
- Pool
- Soccer field *
- Spa *Aura Spa
- VolleyballBeach volleyball
* Fees may apply
Experience the ultimate sun-soaked escape at Sunscape Cancun Resort & Spa, where all-inclusive fun meets beachfront relaxation in the heart of the Hotel Zone. Indulge in a wide array of dining options with multiple restaurants offering international flavors, from classic Mexican cuisine to Italian specialties and global favorites. Sip on unlimited domestic and international beverages at bars and lounges ranging from laid-back beach spots to lively lobby settings. Whether you’re lounging by the pool, soaking in the ocean breeze, or enjoying the exclusive beach cabanas, every moment invites you to relax. Families and adults alike will find tailored spaces and experiences, including a splash park, beachfront activities, and engaging entertainment for all ages.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Nov 06, 2026
Would Visit Again!
Pros- good value, amazing beach, lots of pools/ warm water, nice rooms, lots of beach/ pool chairs, very clean and good kid activities each evening. All in all a great experience. This is a great place to stay for families, might not be as fun for couples/ young adults. Cons (I'm nitpicking herel- longs breakfast lines for the buffet, hard alcohol seemed diluted, not enough shade on the beach, the little kids pools have very steep entrances and are very slippery (difficult for small children), booking dinner reservations through one person proved challenging when their system "went down" and so there were long lines for her office as well.
-
Nov 05, 2026
Great Italian spot!
Javier at the Italian restaurant was great. The food was very good.
-
Nov 05, 2026
Javier is the best server so good and attentive to his guest
Amazing and Javier was the best server. So attentive and nice and patient. From the walk in he greeted us and took good care of our every needs
-
Nov 04, 2026
Great food & service
We had an amazing time. Great food & Javier was an amazing server!
-
Nov 04, 2026
Great service
Viaggio was excellent. Have the filet! Thank you, Javier for your wonderful service.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed: Small Dogs Welcome
- Only for service dogs