Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
886 reviews
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Sep 10, 2024Great place for one night before the cruise
Despite other reviews on this hotel, we had absolutely no problems with our stay. It was a quick 15-20 minute or so drive/uber from the airport. Upon arrival, the lobby was clean and modern. The employee at the front desk was very friendly and quick. Our room was ready, clean, and stocked. The only critique is that there are not a ton of outlets in the room, or they are not near the desks or beds, but we made it work. The sink is separate from the toilet/shower room so that made getting ready with a larger party easier. The room has a little front area with a couch, desk, and fridge/coffee area. Then the second area has the bathroom, two beds, and a closet. The breakfast area had many places to sit, and the choices of breakfast were perfectly adequate. This hotel is located closer to the Orlando eye area, but is an easy uber drive away from other theme park properties. Staying farther away from main attractions saved us a little money on the room rate. We stayed here one night before our cruise from Port Canaveral. We were able to visit Disney Springs, and see a movie at the Regal Pointe just down the street. In the morning we arranged for a ride to Port Canaveral after eating breakfast at the hotel. Overall this hotel fit our needs for this trip and I would recommend this hotel.
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Sep 05, 2024
Best Customer Service Ever…….
A customer service representative by the name of Fedeline was amazing. She made me and my family felt at home. Her drive, knowledge, humble and genuine attitude was top tier. If you’re looking for a comfortable, safe, clean environment family book this hotel. I recommend it for anyone. Thanks to the entire staff everyone involved were very helpful and kind. Best customer service ever
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Apr 14, 2024
Will definitely stay here again!
This hotel is an absolute gem! Great price point, comfortable beds, room has a living room area and with a desk, mini fridge, coffee table, & even a small microwave! The absolute shining star though is the breakfast manager! She is a ray of delight! We stayed here for a weekend volleyball tournament and had to be at the facility at 6:50. Upon arriving, we learned breakfast starts at 7 am on weekends. The breakfast manager heard about all the volleyball girls and opened breakfast at 6:15 to make sure all these kids would be fed before heading out to volleyball!! What a great surprise and much appreciated! We will definitely be back!
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Feb 25, 2024
Fabulous hotel!
I’m not quite sure why anyone would give this hotel a bad review. Staff were amazing; Sierra at the front desk especially but overall everyone was so friendly and helpful. Hotel was very clean; there was always someone cleaning at any given point. Breakfast was adequately stocked with lots of selection and just so enjoyable. Will definitely come back and recommend. Kudos to everyone!!
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Feb 14, 2024Slightly Dated and Odd Shaped Room, but Doable
This hotel is in a great location. You can walk to tons of food options on I-Drive, yet you’re not right on busy I-Drive. Everything else about the hotel was average at best. The rooms and decor were all dated, but nothing broken or unusable. The room had an odd layout, like the open closet right beside the bed and the ceiling fan over the desk instead of the bed. With all of the options around the Orlando area I will probably choose a different place next time.