General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating7992 reviews
The best thing about Sheraton is their amazing infinity pool! Sipping on pina coladas and mai tais while watching the sing go down and the sky turn pink over the blue ocean was a beautiful experience. Next, the friendly housekeepers, especially Roger went above and beyond to make us feel so welcomed each day. The rooms and the views were great, nothing to complain about at all.
Roger is amazing
Roger was absolutely amazing!!! I couldn’t have asked for a better person to help guide me on this trip! Hawaii is beautiful and this resort is stunning what makes this resort exceptional is simply Roger his attitude and soul is what would bring me back!
Best Experience all around
Sheraton Waikiki is beautiful hotel and the staff is wonderful. Roger did a great job keeping our room clean and extra touches were exceptional. Beach services, pool and Maitia Catamaran were all great and staff helpful & friendly and we’ll be back next year.
Our housekeeper, Roger made our stay amazing, he was so friendly and welcoming. He greeted us everyday and supplied us with everything we needed. I am writing now to fill up the character minimum which is 200 which is a bit ridiculous in my opinion.
Great location, great room, great pool!
We were upgraded to the Sheraton Waikiki, a lovely upgrade indeed! The room was a great size, we had a great Lanai and not a bad view from it! The infinity pool, looking straight out at the ocean, watching turtles and fish whilst enjoying a cocktail was pretty special too! However, our housekeeper Roger, was the highlight! Such a lovely, warm and friendly guy who did an excellent job, God bless and thank you Roger!