Resort Details
- Baskin-RobbinsSample 31 delicious flavors of ice cream at our on-site Baskin-Robbins. Overlook the beach from our location next to the Helumoa Pool. Enjoy the sweet life during your stay in Waikiki with a freshly baked waffle cone or scrumptious ice cream sundae.
- Edge of WaikikiTake in incredible views of Waikiki Beach from the outdoor dining at Edge of Waikiki, recognized as one of America's Best Pool Bars. Embrace the Hawaiian spirit at this popular beachfront bar and restaurant.
- Honolulu CoffeePoolside coffee shop adjacent to Edge Infinity Pool.
- Kai MarketBeginning January 22, breakfast will be temporarily moving from Kai Market to Leahi Lounge on the 30th floor. Indulge in a satisfying hot breakfast buffet while enjoying breathtaking panoramic views of Waikiki Beach.
- Lawson StationConvenience store in Sheraton Waikiki's lobby.
- RumFireRumFire offers indoor and outdoor dining paired with panoramic views of the ocean, Waikiki Beach and Diamond Head. Savor tantalizingly creative dishes and sip on a cocktail from the bar while you watch the sunset from our open-air, beachfront restaurant.
- The Cookie CornerEnjoy cookies, sweet treats and more at this convenient shop.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- Babysitting
- Boarding pass print-out available
- Bookstore,Offsite†
- Business center†
- Business services†
- Car rental desk†
- Check cashing policy
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- Babysitting
- Boarding pass print-out available
- Bookstore, Offsite†
- Business center†
- Business services†
- Car rental desk†
- Check cashing policy
- Child programs†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Coin operated laundry†
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk
- Currency exchange†
- Direct dial telephone
- Dry cleaning†
- Efolio available to company
- Elevators
- Exercise gym
- Express check-out
- Food and beverage outlets†
- Front desk
- Full service housekeeping
- Gift/News stand†
- Hair dryer
- Health club
- High speed wireless
- Housekeeping - daily
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Limousine service
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking†
- Outdoor pool
- Parking†
- Pool
- Restaurant†
- Safe deposit box
- U.S. Fire Safety compliant
- Spa, Offsite†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Vending machines†
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas
- Business Center†
- Full Business Center
- Meeting Facilities
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Whirlpool †
- Hiking trail †
- Surfing †
- Ahaaina, a Royal Hawaiian Luau
- Iolani Palace
- Arizona Memorial
- Diamond Head State Monument
- Bishop Museum
- Contemporary Museum
- Mission Houses Museum
- Sea Life Park
- Queen Emma Summer Palace
- Honolulu Museum of Art
- Iolani Palace
- Hanauma Bay Nature Preserve
- Arizona Memorial
- Nu'uanu Pali Lookout
- Wet 'n' Wild Hawaii
- Waikiki Aquarium
- Koko Crater Railway Trail
- Kailua Beach Park
- Honolulu Zoo
- Diamond Head Crater
- Waikiki Beach
- Pearl Harbor National Memorial
- Ala Moana Shopping Center
- Tropical Farms Macadamia Nut Farm and Tour
- Diamond Head State Monument
- Polynesian Cultural Center
- Dole Plantation
- Honolulu
- Honolulu
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Mar 18, 2026
Sid not stay but horrible penalty policy
Horrible experience with Bonvoy customer service for booking made through expedia . Charged $700 one night stay with ove $100 in taxes and fees despite cancellation within 24 hrs of booking due to upcoming storms. Loyal Bonvoy customer for over 2 decades. Very disappointed Bonvoy and Sheraton.
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Mar 05, 2026
it was a 5 out of 10
Bad, no , room service , Bad coffee in rooms. Few towels. No water drink in room. Coffee down stars, long line, OpenDocument to late. Concierge , very good.
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Mar 03, 2026
Mahalo Sonny at the front desk
We had a great check in experience with Sonny at the front desk. He made the process really easy. He was very kind and patient. I can honestly say I would stay here again just because of his hospitality! Mahalo Sonny!!
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Mar 01, 2026
Beautiful room at the Sheraton
We visited Waikiki with a large friend group in mid February. The group all stayed at the Outrigger but we wanted to use some Marriott points so we chose the Sheraton Waikiki. The main reason for this review is to compliment Sonny at the front desk. He was phenomenal in his search for an upgraded room for us as part of our Platinum perks. He was super friendly and kept looking until he found us a great room! Thank you Sonny! Service with a smile is the best. Our room was gorgeous with an oceanfront view. That made our stay so special. The resort is huge. Many shops, however the restaurant choices are few. Only one main restaurant (Rumfire) which we didn’t try. A pool bar and a breakfast place at the top of the hotel. We did eat here one morning. Big disappointment. Super standard Buffett. Huge crowds. A line actually to get in. Service was that of a cafeteria. I recommend walking to the Royal Hawaiian next door for the beautiful breakfast there. Or the many other restaurants close by. The Sheraton is in a good location. Walkable to the Royal Hawaiian, Outrigger and other hotels along the beach. Use the beach to walk to these hotels. Very fast. From the front entrance you are close to many many shops and restaurants. We did not use the pool but there are two and they looked pretty nice although crowded at certain times. The hotel sits very close to the beach but no room on their beach for chairs. You have to walk towards the hotels to the left of the property. (Facing ocean) The room upgrade is what made our stay it was truly gorgeous. Comfortable beds, nice bedding, good housekeeping as well. Congrats on hiring employees such as Sonny at the front desk. Because if him We would return.
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Feb 26, 2026
Great employees make the customer experience
Great experience, Great pool, great coffee shop, great rental car service desk (avis) and totally super resort experience enhancement by Sonny Max Rodriguez. Sonny really knows the island and is super cool and was very helpful. Also took great care of my family on their reserved waterfront cabanas all week. We really appreciated all of Sonny’s island advice and guidance that enhanced our overall vacation experience. Good hiring kudos to Sheraton!
- AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $120 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
- AdvisoryA minimum self parking fee of $55.00 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $65.00 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA mandatory hotel-imposed fee of $52.00 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
- AdvisoryChildren Rollaway Charge per night is $120 plus 18.712%
- Check In: 3:00 PM
- Check Out: 11:00 AM