Enrich your trip to Zona Rosa. Sheraton Mexico City Maria Isabel Hotel is located on the famed Avenida Paseo de la Reforma only steps away from dynamic shopping, dining and nightlife. Stroll down the avenue to The Angel of Independence and walk a little further for lush greenery at Bosque de Chapultepec. Head in the other direction for Spanish colonial façades at the Historic Center, home to the National Palace, Palacio de Bellas Artes and Metropolitan Cathedral. At our five-star hotel, sit down to a gourmet meal at our Italian restaurant or cocktails at our lounge and lobby bar. To help you recharge, we offer a heated outdoor pool and a Sheraton Fitness center with a sauna, cardio equipment and free weights. As the day winds to a close, slip off to a stylish, pet-friendly hotel room or suite with cityscape views and Sheraton Signature Sleep Experience beds. Your trip to Zona Rosa, Mexico City, is whatever you make it at Sheraton Mexico City Maria Isabel Hotel.

Property Information

Year Built: 1962
Last Renovation: 2015
Floors: 22
Nonsmoking rooms: 756
Suites: 72
Total rooms: 684
Total rooms and suites: 756


Resort Details


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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Pet Policy Pets Allowed: USD 100 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 18 kilograms

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2204 reviews
  • 4.0 star tripadvisor rating
    Delightful Stay with Exceptional Service and Views

    I have stayed at this hotel several times, experiencing different types of rooms. The service is excellent. Each room offers ample space, a well-equipped bathroom, and a convenient desk for work. The internet connection is reliable. I particularly enjoy the breakfast buffet. For those with Marriott status, the executive breakfast area provides a variety of good options along with an amazing city view. While the hotel is older, its recent renovations have significantly enhanced its appearance

    Dec 02, 2023
  • 5.0 star tripadvisor rating
    Top Notch Service and Great Location!

    Absolutely fantastic service! Location of hotel is ideal! We enjoyed club level benefits during our stay and can’t thank enough the hospitality of the club level team: Alma, Adan and Luis! everyday we were welcomed with a great smile and top notch hospitality service!

    Nov 30, 2023
  • 5.0 star tripadvisor rating
    Excellent service from Eloy

    Excellent service from Eloy! Thank you for making our stay great and for going above and beyond to provide us excellent service. We are very pleased with the service we received, and would definitely recommend recommend this hotel to anyone!

    Nov 28, 2023
  • 5.0 star tripadvisor rating
    Location in the heart of Mexico City

    We were in the newer tower and the room was very nice. Arriving on Nov. 2nd we soon realized we were enjoying the celebrations of the Days of the Dead, and not long after we checked in we heard a knock at our door and there was an attendant offering us Pan de Muerto (bread of the dead) and chocolate milk - courtesy of the hotel. Delicious! Juan at the lobby bar gave excellent service and their courtesy breakfasts and dinners were exceptional. We were with a tour group and I was very impressed.

    Nov 26, 2023
  • 5.0 star tripadvisor rating
    Great location and amazing staff

    Great stay at the Sheraton Maria Isabel. The staff here is always attentive and the rooms are comfortable. Thanks to the morning staff at the Sheraton Club, particularly Adan and Carlos. Both were awesome and made my morning routine great.

    Nov 25, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319