Resort Details
- Black Rock Shave IceCool off with Hawaiian-style shave ice, a local favorite, at Black Rock Shave Ice. Offering over 20 flavors, guests can choose from island favorites like lychee and ube or try classics like blue raspberry and strawberry!
- Cliff Dive GrillThis open-air Kaanapali restaurant serves a range of tempting lunch and dinner options inspired by the flavors of Maui. Located right on Kaanapali Beach, join us for the nightly torch lighting and cliff dive ceremony.
- Mai Tai BarLocated just steps from Maui's famous Kaanapali Beach, our bar in Kaanapali is an ideal setting for sipping on your favorite umbrella drink and enjoying tasty poolside bites.
- Maui Nui LuauDiscover the remarkable stories, history, and culture of the Valley Isle and Kaanapali through the songs and dances of Maui and the Pacific.
- No Ka Oi BreakfastStart your day at our Kaanapali restaurant with our delicious No Ka Oi breakfast buffet.
- Teppan-yaki DanAt Teppan-yaki Dan, skilled chefs prepare fresh lobster, steak and more right before your eyes. This teppanyaki restaurant in Maui also offers a wide selection of sakes and fine wines to complement your entree.
- The SandbarProudly brewing Starbucks coffee and serving a selection of housemade pastries and breakfast bites.
- The Sandbar â Lobby LoungeEnjoy panoramic views of Kaanapali Beach, signature cocktails, and local bites infused with island flavors from this oceanfront dining restaurant and bar in Kaanapali.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- Bookstore,Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk,Offsite†
- Child programs†
- Cocktail lounge,Offsite
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- Bookstore, Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Child programs†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Coin operated laundry†
- Complimentary in-room coffee or tea
- Concierge desk
- Efolio available to company
- Elevators
- Exercise gym
- Express check-out
- Florist, Offsite
- Food and beverage outlets†
- Front desk
- Full service housekeeping
- Gift/News stand†
- Hair dryer
- Health club
- Housekeeping - daily
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking†
- Outdoor pool
- Parking†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Safe deposit box
- U.S. Fire Safety compliant
- Spa†
- Tennis court
- Valet parking†
- Vending machines†
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Ethernet Connectivity
- Full Business Center
- Meeting Facilities
- On-Site Business Center†
- Telephone
- Voicemail
† Fees may apply
- Beach †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Scuba diving †
- Snorkeling †
- Spa †
- Tennis court †
- Jet-ski †
- Kayaking †
- Sailing †
- Historic Lahaina Town
- Whalers Village and Museum
- Nakalele Blowhole
- HonokÅwai Beach Park
- Makaluapuna Point
- Hanakaoʻo Park
- Wahikuli Wayside Park
- McGregor Point and Lighthouse
- Hawaiʻi Wildlife Discovery Center
- Maui Ocean Center, The Aquarium of Hawaii
- The Maui Butterfly Farm
- Kapalua Coastal Trail
- Whalers Village and Museum
- Lahaina Cannery Mall
- Skyline Eco-Adventures
- UFO Parasail
- Kapalua Ziplines
- Trilogy Excursions
- Punakea Palms Coconut Farm
- Kaanapali Golf Courses
- Kaanapali Golf Courses
- Maui
- Maui
- Haleakala Sunrise Tour
- Maui Pineapple Tour
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Apr 08, 2026
A standard resort!
The Sheraton Maui is designated as a four star hotel. I disagree with this rating. The hotel is at best a 2.5 star. While the rooms are adequate and many views spectacular the hotel is old and needs repairs. The first morning there was no hot water. We had to request room service, especially to get towels. I really don’t care if some hotels only provide room service every other day. The money I am paying for this room they should have a maid outside my door. They say there is a shuttle to take people to the shopping mall close the hotel. However it is never available when asked for. Consequently you need to take a taxi. After a 5 minute cab ride you are charged $20. Finally the architects who designed this resort must have been drunk. In order to get from the lobby where the restaurants are located to my room I had to walk at least a quarter of a mile and use 4 different elevators. I recently noticed staying at this “resort.” Marriott you should be ashamed.
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Apr 06, 2026
Hotel and grounds need renovating
3 stars is a generous rating. We booked a deluxe ocean view room and found it to be large with an excellent view. The staff members we encountered were friendly and helpful. However, our expectations for a wonderful experience quickly soured. First, we woke up to no hot water in our room and a puddle of water on the bathroom floor. Management fixed it by mid morning. The next morning we had no hot water again, and there was another puddle of water. We asked for a different room and were given a smaller room but it still had a good view. We lost time for our activities because we had to pack up and wait for our bags to be moved. We also leaned that two of the restaurants on site were closed for renovation. This information was not on the web site nor was it given to us at check- in. Parking is expensive….$40 for self parking. This is above and beyond the resort fee. The pool was freezing- obviously not heated. Overall the Sheraton has a great location but the hotel is in dire need of renovation. It feels old and tired. Other hotels along the beach are updated, not this one. I do not recommend until the owner renovates.
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Mar 20, 2026
Parking signage and rude front desk clerk (Noah)
We were in room 3631. Noah provided us with a map at check-in and explained how to get to our room, although the signage was terrible. I recommend that a sign for each building be placed at the location where the guest swipes for parking access (no fault of Noah). Also, when checking out, Noah was rude when I asked him to explain the charges on my folio that I had received in my email. He didn't answer my question just proceeded to say "I'll just print it so you can see for yourself." I ended up having the same question that he had to answer at that point. I also asked him how I get the gift for being a Gold Rewards member that I received via email. He said, "I don't know anything about that. Who sent you the email?" I said I would have to check my email on my phone. He then said, " Well, you need to move over to the side of the desk while I take care of the people in line, while you look for it." It only took me less than a minute to find the email.
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Mar 13, 2026
Wonderful trip! Beautiful beach.
My husband and I spent 11 days at this resort and throughly enjoyed it. The people are wonderful. Everyone from check-in to housekeeping and the servers went out of their way to be helpful. We stayed in the Moana Tower which we loved, but it is quite a walk to the pool and beach. We sat on our balcony and watched whales, turtles and even a seal. The rooms are a little dated, but worked well for us. We would happily return and stay there.
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Mar 07, 2026
Location is great however pricey
Very beautiful hotel. However, very expensive. There is only 1 breakfast place which is a minimal buffet at $46 pp. When we were there there was only 1 place for dinner as one was under renovation. The food was good but again on the pricey side and if your staying for a week you kinda get bored with the same menu. The staff and housekeeping were impeccable and our room was beautiful. The pool was great but lacked options for seating everyone.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 49.00 (Plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $89 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
- AdvisoryA minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Children Rollaway Charge fee: $30 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM