Resort Details
- Black Rock Shave IceCool off with Hawaiian-style shave ice, a local favorite, at Black Rock Shave Ice. Offering over 20 flavors, guests can choose from island favorites like lychee and ube or try classics like blue raspberry and strawberry!
- Cliff Dive GrillThis open-air Kaanapali restaurant serves a range of tempting lunch and dinner options inspired by the flavors of Maui. Located right on Kaanapali Beach, join us for the nightly torch lighting and cliff dive ceremony.
- Coral Reef BreakfastStart your day at our Kaanapali restaurant with delicious a la carte breakfast and our popular No Ka Oi breakfast bu�et.
- Coral Reef DinnerEnjoy Paciï¬c Rim cuisine highlighting locally-grown ingredients at this Kaanapali restaurant. Reservations are recommended for dinner.
- Mai Tai BarLocated just steps from Maui's famous Kaanapali Beach, our bar in Kaanapali is an ideal setting for sipping on your favorite umbrella drink and enjoying tasty poolside bites.
- Maui Nui LuauDiscover the remarkable stories, history, and culture of the Valley Isle and Kaanapali through the songs and dances of Maui and the Pacific.
- Teppan-yaki DanAt Teppan-yaki Dan, skilled chefs prepare fresh lobster, steak and more right before your eyes. This teppanyaki restaurant in Maui also offers a wide selection of sakes and fine wines to complement your entree.
- The SandbarProudly brewing Starbucks coffee and serving a selection of housemade pastries and breakfast bites.
- The Sandbar – Lobby LoungeEnjoy panoramic views of Kaanapali Beach, signature cocktails, and local bites infused with island flavors from this oceanfront dining restaurant and bar in Kaanapali.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- Bookstore,Offsite†
- Buffet breakfast†
- Car rental desk,Offsite†
- Child programs†
- Cocktail lounge,Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- Bookstore, Offsite†
- Buffet breakfast†
- Car rental desk, Offsite†
- Child programs†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Coin operated laundry†
- Complimentary in-room coffee or tea
- Concierge desk
- Elevators
- Exercise gym
- Express check-out
- Florist, Offsite
- Food and beverage outlets†
- Front desk
- Full service housekeeping
- Gift/News stand†
- Hair dryer
- Health club
- Housekeeping - daily
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking†
- Outdoor pool
- Parking†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Safe deposit box
- U.S. Fire Safety compliant
- Spa†
- Tennis court
- Valet parking†
- Vending machines†
- Wakeup service
- Wireless internet connection in public areas†
- Meeting Facilities
- Telephone
- Voicemail
† Fees may apply
- Beach †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Scuba diving †
- Snorkeling †
- Spa †
- Tennis court †
- Jet-ski †
- Kayaking †
- Sailing †
- Historic Lahaina Town
- Whalers Village and Museum
- Nakalele Blowhole
- HonokÅwai Beach Park
- Makaluapuna Point
- Hanakaoʻo Park
- Wahikuli Wayside Park
- McGregor Point and Lighthouse
- Hawaiʻi Wildlife Discovery Center
- Maui Ocean Center, The Aquarium of Hawaii
- The Maui Butterfly Farm
- Kapalua Coastal Trail
- Whalers Village and Museum
- Lahaina Cannery Mall
- Skyline Eco-Adventures
- UFO Parasail
- Kapalua Ziplines
- Trilogy Excursions
- Punakea Palms Coconut Farm
- Kaanapali Golf Courses
- Kaanapali Golf Courses
- Maui
- Maui
- Haleakala Sunrise Tour
- Maui Pineapple Tour
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5412 reviews
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Nov 30, 2025Great Location, Pool underwhelming.
Great location and very nice staff. Big negative is the pool experience. About half the people there this week don’t actually stay at the hotel. Makes it so overcrowded since they don’t enforce the wristbands. single hot tub is packed too. For the money, they really need to fix up the pool and the experience around it. Always been a great spot
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Nov 11, 2025Storied resort with unique location next to black rock
The Sheraton was one of the original hotels built here in the early 1960s. My wife and I celebrated my birthday and our 32nd anniversary here in room 6404 Moana building. When we were checking in I said the most important thing to me is that we have a really good view of the ocean. We did pay for oceanfront but I felt I had to say it anyway. She said not to worry. The view didn't disappoint. Our room basically faced straight onto the ocean. We could see black rock to the left and the nightly ceremony as well as the little snorkeling area just to the right of it. We could see rays and turtles from our room. And since it faces directly west, the sunsets were amazing. The first night we slept with the sliding door open and just listened to the sound of the ocean. Heaven. These rooms are part of the original hotel. The hotel underwent a massive renovation in the 90s that expanded it. The one downside to being in these oceanfront buildings are they are very far from the (new) lobby. You have to take multiple elevators and walk quite a bit. Our room had plenty of space and a mini fridge and coffee maker. There was a microwave, but we didn't use it. The bathroom is large, but it could use some better ventilation. You generate so many wet towels when you're swimming all the time that it just gets very humid in the bathroom . We ate at most of the restaurants and overall the food was good not great. Everything is fresh. That's not the issue. It's just not served in an upscale manner. You're often using plastic utensils. Room service is very quick though. The beach is big and wide. It's not suffering the erosion that some of the resorts have experienced at the southern end of Kaanapali Beach. Another recommendation would be more rinsing stations as you come off the beach. There's only one and it has very little pressure and only a few heads on it. There's often a line. We liked being out on the point so to speak with our room. It felt much more secluded than I imagine other parts of the hotel must feel. You don't hear anything butT the ocean. As I said, heaven. Housekeeping service was also excellent. Oh, one more thing. I told them they desperately need to upgrade the phone system. It must be from the renovation in the 90s. I would def stay again. FYI there is some historic footage of the two first hotels in a documentary from 1964. Search "Ka'anapali, Maui in 1964" on YouTube. Hilarious footage of men in full ties and jackets at dinner and women watching a fashion show at the resort.
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Nov 04, 2025Great property but prepare to be nickeled and dimed
phenomenal beach. great stay and location. near golf, and cute little outdoor strip mall w numerous restaurants and other places to eat. the BAD part was that you get tickled and dimed. I've never stayed at a resort that charges for beach umbrellas! $100/day!! and that doesn't include tax and tip. outrageous. AND don't lose the water bottle that they give u b/c they will charge you $5. left a bad taste. oh and breakfast is $50/person
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Oct 29, 2025
We had a great time!
We checked in on a Thursday and right away we were upgraded to a suite, I looked up the price of the room and it was double of what I originally booked. We originally in a Moana with a lanai which is in a really far part of the resort that I didn't know when I booked it so we were very happy with the upgrade to the ohana suite which is centrally located and has its own living room and a third Murphy bed which would be perfect for a family. The beach there is amazing, you do have to rent chairs and an umbrella but on the second day we were given chairs by a nice couple so we only had to rent an umbrella the rest of the time which is about $45 a day. I think we went in a shoulder season because the beach wasn't that busy but I could see it getting busy because it's such a good location and the snorkeling is beyond. We saw turtles which after a few days so you can turtles more common but also a deal and spotted eagle rays. The food was really good you just have to do your research on the restaurants beforehand, having a Starbucks on premise and being able to have a smaller breakfast did help save some money. You're also able to order food to the resort like order pizza so if you don't want to eat at the resort every meal you don't have to but the food especially at the cliff dive grill was really really good. The staff were friendly and helpful and the resort even though it was built in 1963, to be was up to par. Well hopefully be returning!
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Oct 27, 2025Over priced and over rated.
Overrated and overpriced. The photos, that perfect picture of the sand and beach is the only thing I can say was good. There was nothing about this resort I can could truly send a family or friend to without feeling good about it. The rooms, the common areas and how the resort is designed makes no sense but they sure do find a way to charge you an enormous amount of money for every thing you do comes with a big price at this resort. You are already a paying guest, what justifies charging a guest a parking fee at the resort you are paying to stay at that comes with, taxes, resorts fees the list go's on and on. My family and I will never return to this resort or Maui again. Be mindful when going to Maui. The business and the locals will take advantaged of you as everything is so over priced my family and I can think of many other beautiful places to visit that doesn't require us to fly 5 hours and land to have people spend your money for you. What a joke this was and how dare you people treat your visitors the way you are when we are the ones helping Maui get back on their feet after the fires.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 49.00 (Plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $89 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
- AdvisoryA minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Children Rollaway Charge fee: $30 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM