Resort Details
- Black Rock Shave IceCool off with Hawaiian-style shave ice, a local favorite, at Black Rock Shave Ice. Offering over 20 flavors, guests can choose from island favorites like lychee and ube or try classics like blue raspberry and strawberry!
- Cliff Dive GrillThis open-air Kaanapali restaurant serves a range of tempting lunch and dinner options inspired by the flavors of Maui. Located right on Kaanapali Beach, join us for the nightly torch lighting and cliff dive ceremony.
- Coral Reef BreakfastStart your day at our Kaanapali restaurant with our delicious No Ka Oi breakfast buffet.
- Coral Reef DinnerEnjoy Paciï¬c Rim cuisine highlighting locally-grown ingredients at this Kaanapali restaurant. Reservations are recommended for dinner.
- Mai Tai BarLocated just steps from Maui's famous Kaanapali Beach, our bar in Kaanapali is an ideal setting for sipping on your favorite umbrella drink and enjoying tasty poolside bites.
- Maui Nui LuauDiscover the remarkable stories, history, and culture of the Valley Isle and Kaanapali through the songs and dances of Maui and the Pacific.
- Teppan-yaki DanAt Teppan-yaki Dan, skilled chefs prepare fresh lobster, steak and more right before your eyes. This teppanyaki restaurant in Maui also offers a wide selection of sakes and fine wines to complement your entree.
- The SandbarProudly brewing Starbucks coffee and serving a selection of housemade pastries and breakfast bites.
- The Sandbar – Lobby LoungeEnjoy panoramic views of Kaanapali Beach, signature cocktails, and local bites infused with island flavors from this oceanfront dining restaurant and bar in Kaanapali.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- Bookstore,Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk,Offsite†
- Child programs†
- Cocktail lounge,Offsite
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- Bookstore, Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Child programs†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Coin operated laundry†
- Complimentary in-room coffee or tea
- Concierge desk
- Elevators
- Exercise gym
- Express check-out
- Florist, Offsite
- Food and beverage outlets†
- Front desk
- Full service housekeeping
- Gift/News stand†
- Hair dryer
- Health club
- Housekeeping - daily
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking†
- Outdoor pool
- Parking†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Safe deposit box
- U.S. Fire Safety compliant
- Spa†
- Tennis court
- Valet parking†
- Vending machines†
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Ethernet Connectivity
- Full Business Center
- Meeting Facilities
- On-Site Business Center†
- Telephone
- Voicemail
† Fees may apply
- Beach †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Scuba diving †
- Snorkeling †
- Spa †
- Tennis court †
- Jet-ski †
- Kayaking †
- Sailing †
- Historic Lahaina Town
- Whalers Village and Museum
- Nakalele Blowhole
- HonokÅwai Beach Park
- Makaluapuna Point
- Hanakaoʻo Park
- Wahikuli Wayside Park
- McGregor Point and Lighthouse
- Hawaiʻi Wildlife Discovery Center
- Maui Ocean Center, The Aquarium of Hawaii
- The Maui Butterfly Farm
- Kapalua Coastal Trail
- Whalers Village and Museum
- Lahaina Cannery Mall
- Skyline Eco-Adventures
- UFO Parasail
- Kapalua Ziplines
- Trilogy Excursions
- Punakea Palms Coconut Farm
- Kaanapali Golf Courses
- Kaanapali Golf Courses
- Maui
- Maui
- Haleakala Sunrise Tour
- Maui Pineapple Tour
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5429 reviews
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Feb 23, 2026So glad we went with the Sheraton again!
This was our third visit to the Sheraton Maui, and the first with kids. We booked the Ohana doubles suite, which worked well. there was a sliding door that separated the living room and bedroom. A regular door connects the bedroom and large bathroom, with another door between the bathroom and living room. The bathroom had a tub/shower combo plus a separate shower so 2 kids could shower at the same time. The toilet was in a separate room. There was a mini kitchenette that included a mini fridge, microwave, small sink and cupboard. We used instacart to order breakfast foods from Safeway. There was a sliding door that led to the lanai. I wish there was an option to scan our room key to get in through this door. The room worked well for our needs but wish there was an option for 2 queen beds. The laundry room is at the other side of the resort in the building next to the shaved ice. It's $5 for a wash and $5 for the drier and takes credit cards. There were 2 washers (3rd was out of order) and 3 driers. I brought my own pods so don't know how much theirs was. We enjoyed the lei making and the kids loved the pools especially the slide. There is poolside food and beverage service. One bar has happy hour from 3 to 5 while the other was 10 to 12pm. One bar also closed at 4pm. The pools were cold, but the kids still loved playing in them. There are water bottle filling stations outside the 2 pool restrooms, which was really helpful. Staff were always friendly and housekeeping came early (9am) so it was nice to come back to a clean room midday. Lamonts came in really handy when my sunglasses broke in my carry on and when I needed spf chapstick. Also I saw an Enterprise car rental office next door to the store. Whalers Village was about a 10 to 15 min walk with our kids. We loved the Sheraton and look forward to returning again one day! We passed by some other hotels I had considered, but were so glad we stuck with the Sheraton for its large pools, service and resort feel.
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Feb 21, 2026You Won't Get Nearly What You Paid For
My husband and I went on a group tour to Hawaii for 9 days and 3 Islands. This was our first time in Hawaii and we were so happy and excited. Maui was our last stop. Upon checking in, our "ocean view" room was not - in our opinion - "ocean view". We were on the second floor, so not very high, and the entire left side of the balcony was blocked by a banana tree - planted so close that I could have reached out and picked the bananas. The rest of the view - from the far right of the balcony overlooked a lot of green space, several "huts" (housing bars, pool towels, excursion checkpoints) and in the far distance, you could see a sliver of ocean. I was upset and went to the front desk to let them know. I stated that I was not really happy with the room and asked if he could help. I gave him the room number and he stated "You booked ocean view. Most of the ocean view rooms are partially obscured. If you had wanted the ocean, you should have booked ocean front." That was it - a snotty answer with no offer of help. I was getting more upset by the minute and asked if he could check for other rooms and he replied "Well, we're pretty full, but I suppose I COULD look", like I was imposing on him. He made me feel like a 2nd class citizen. I gave up. I was going to enjoy the last 3 days of my vacation. Well - let me tell you - the ceiling over the sliding door had a crack, which blew out on the 2nd night. The carpet was wet from the leaking A/C and the available electrical outlets were so worn that my phone charger wouldn't even stay in. Oh - and housekeeping didn't make it to our room until 5:30PM. With all the hotels and resorts available on Maui, DON'T stay at the Sheraton.
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Feb 17, 2026
Best hotel experience ever!!
I stayed here for 5 days as half of my Hawaii vacation on Maui! This hotel was amazing! The staff is friendly and the whole area is clean and welcoming. During my stay there was a tunsami warning and the staff handled it very professionally and calmly giving us updates as soon as they found out through the intercom in everyone’s rooms. Although there was no true tsunami all hotel attendees and staff were relocated to high ground areas and removed from unsafe places. While I was there I had their buffet and ordered breakfast; which was very sanitary ( even for sitting outside) and clean, not to mention very delicious and healthy. They had a large variety of island fruits and foods, with many choices for picky eaters like my son! The people handling the beach chairs and umbrellas for rent were very nice and did their job perfectly!! The pool area was clean and very tropical vibes if you are not an ocean person, there is a lazy river and small waterslide included. Overall, I 100% recommend the Maui Sheraton hotel to all people looking for a nice, well worth the money place to stay while you are in Maui!! 🌺🌺
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Feb 16, 2026
Beautiful property with excellent views
We were there to celebrate a special occasion and the entire experience was just awesome . Beautiful property ! Gorgeous views ! Lovely bar and dinning options . Staff was very helpful and willing to go the extra mile. We also got a couples massage from the black rock spa . Super relaxing lomi lomi !
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Feb 15, 2026
Beware of golf course on walkway
4.5 Everything was perfect. Room clean and view from Moana suite superb. Loved seeing the whales from our balcony. Staff superb, including our housekeeper Tina. Thank you Problem. One morning my husband and I were walking the beach path walkway between hotels. We had just left Sheraton complex. My husband had stopped to read a plaque about the ancient pier. This was near the ravine with water run off. Suddenly a golf ball whizzed about 2 -3 feet past the right side of his head. No warning. He was walking on a path for walkers and not part of golf course. That hole on golf course is pointed at the pedestrian walking path.. There are no shrubs to obstruct the golf ball from hitting pedestrians. If it would have hit his head, that would have been traumatic.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 49.00 (Plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $89 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
- AdvisoryA minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Children Rollaway Charge fee: $30 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM