Located in the heart of the River North district, Sheraton Grand Chicago Riverwalk is an urban sanctuary amid iconic attractions in downtown Chicago. Embrace refined comfort in family-friendly hotel rooms and suites enhanced by essentials such as ultra-comfortable Sheraton Signature Sleep Experience beds and striking views of the lake, river and Chicago cityscape. Delight your palate at our hotel restaurants, from Shula's Steak House to Chicago Burger Company, open seasonally along Chicago Riverwalk. Enjoy our coveted location by the river near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Take advantage of 125,000 square feet of dynamic event space with one of the largest ballrooms in Illinois. Wind down after a busy day of meetings or sightseeing at our sun deck, fitness center with Peloton bikes and sparkling indoor pool. An urban gem in a storied destination, Sheraton Grand Chicago Riverwalk is the perfect home base for your visit to downtown Chicago.

Property Information

Year Built: 1991
Last Renovation: 2023
Floors: 34
Nonsmoking rooms: 1218
Suites: 54
Total rooms: 1164
Total rooms and suites: 1218

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum self-parking fee of $55.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $67.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $46.96 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Pet Policy Pets Allowed: Pet's must be accompanied at all times. May not be left alone in guest room.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5885 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Meh..look elsewhere.

    Started checking in at 1230am but even with only two people in front of me in took 40 minutes for the one person on staff to get me to a room. Couldn’t get the online check in to work nor could the others in line so I was stuck waiting. I got “upgraded” to a river view room but it wasn’t really an upgrade because the room was an accessible room (of which I wasn’t notified) and the shower head was broken. Plus the fridge wasn’t plugged in and it was gross behind the console trying to get to the plug. The room also smelled musty. I got the room switched the next day but drawers are broken and the room is just so basic. Location is likely the most redeeming part of this hotel but for 4 stars there are better choices I’m sure

    Oct 09, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best hotel in Chicago

    It was my mother 65th birthday. The staff was amazing and took great care of us. They upgraded us to the 30th floor with a river and lake view. We ate in the steakhouse down on the first floor, it was absolutely amazing. This is the hotel to stay at if you want the best steakhouse In the city.

    Oct 08, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Fees and taxes

    The hotel itself was nice, just be aware of all the taxes and fees. To park it’s $68 a night. So might be best to Uber even if it costs nothing to rent.. you’ll be paying for it in parking. With all the fees you’re looking at spending $150-$200 a night on top of your stay. Chicago has some insane taxes..(we come from Texas where the cost of the room is the cost) we weren’t aware of all the taxes they slap on. Just be aware that a $600 stay turns to about $1,000.

    Sep 30, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not the best service

    Beautiful view in the river view room. Rooms are a bit out dated, no refrigerator or microwave in the room. Service needs to be improved for sure. Breakfast is not included in the booking and the restaurants on premises are very expensive. My order from A la carte was messed up and was not compensated/refunded.

    Sep 01, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible conditions

    Absolutely disgusting and in terrible shape Old and worn down. Not worth a penny! To many extra hidden expenses. Horrible experience U had two rooms for my family. Paint was chipping off. And doors are worn out. I took pictures. Just awful. Won’t be staying g here again

    Aug 24, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319