Explore the heart of North Dallas, Texas, when you stay at this upscale hotel by the Galleria Dallas. Our hotel offers an ideal location in Farmers Branch, TX, near Dallas Love Field Airport and within walking distance of the upscale Galleria Dallas. Enjoy easy access to popular attractions in downtown Dallas, as well as numerous Fortune 500 companies within North Dallas. Embark on hassle-free travels when you use our complimentary shuttle service to popular restaurants and bars in Farmers Branch. Retreat to spacious Dallas hotel rooms and suites with luxury bedding, ergonomic work areas, high-speed Wi-Fi and bottled water. When hunger strikes, visit our on-site restaurant, open for breakfast and dinner. During downtime, work out at our 24-hour fitness center and swim in our outdoor pool. Hosting a business or social event during your trip? Reserve one of our flexible meeting rooms. Find everything you need for a successful stay in Texas at Sheraton Dallas Hotel by the Galleria.

Property Information

Year Built: 1979
Last Renovation: 2018
Floors: 15
Nonsmoking rooms: 317
Suites: 15
Total rooms: 302
Total rooms and suites: 317


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Pet Policy Pets Allowed: USD 75 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 40 pounds

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 81 reviews
  • 2.0 star tripadvisor rating
    Old and only partially renovated hotel with mediocre service

    This hotel is old and only partially renovated. See my pictures below. I booked a room for a week, hoping to enjoy a relaxing vacation. However, I was very disappointed by the hotel service. After Covid, you would expect anything from hotel service, but this experience was something else. I have never seen housekeepers who just make your bed but do not change the sheets. I got really sick during my week-long stay. When I called downstairs/room service for medicine, I got a response that they were busy and I had to go downstairs and get it myself. I tried to insist if they could bring it or not, but the answer I got was maybe. Of course, no one brought me the headache pill I requested. After struggling in my room and patiently waiting, hoping for a miracle, I decided to go downstairs and get it myself. To my surprise, when I came downstairs, there were two staff members by themselves. They did not even greet me or apologize for their negligence. I felt like I was not a valued customer with Platinum Elite status, but a nuisance.

    Dec 17, 2023
  • 4.0 star tripadvisor rating
    Great Stay at the Sheraton!

    It was an excellent experience. I was greeted by Chase Hale, the Assistant Front Office Manager. He was kind and efficient with my check in. He also answered all of my never ending questions with a smile. I qualified for a club floor room and the room was large, comfortable, quiet, and clean. The only issue with the room is no microwave (and the only reason for a missing star), but Chase said that he's working on having that changed. The breakfast buffet comes with the club floor room and is in the restaurant area. The eggs and bacon and potatoes are great; much better than your typical hotel buffet. The club room itself was a nice getaway, though the offerings there weren't outstanding in any way. Google says it's an hour walk to the mall, but it's only 10 minutes by taking the shortcut behind the hotel. It made for a good place to go after work, especially when I found that I had forgotten to bring socks with me! I also took a walk from the hotel to Whole Foods market, which was about 3.9 miles. The area around the hotel is busy traffic, but most places all had sidewalks and it was easy to get around via foot, which I prefer when given the choice. Our conference room was well attended to and the banquet staff did a great job. There was always someone cleaning in the lobby or the elevators (which were quick, which is always appreciated!) and the staff were all kind and friendly. I would absolutely stay here again and will recommend the hotel to my company so that we come back here for our next conference.

    Nov 17, 2023
  • 5.0 star tripadvisor rating
    Highly recommended.

    Highly recommended! Staff was super friendly. Room was roomy, clean and with plenty of amenities. Breakfast was excellent. Transportation is available free of charge within a 6 mile radius. Went to the Galleria Mall and it was very nice and beautifully decorated for the Season. I used the gym and it was also excellent as well.

    Nov 13, 2023
  • 3.0 star tripadvisor rating
    A little tired

    Stayed here for a few nights on business. Hotel service was good--front desk efficient, shuttle driver timely and housekeeping very helpful. Concierge lounge left me feeling like I caught the end of a shift on sample offerings at Costco--perhaps the most meager "lounge" I've ever encountered. Concierge breakfast was standard hot food, however, as was more than satisfactory. The room itself was tired, with a missing blackout curtain, water stains on the ceiling and a few minor breaks in furnishings. Walkability of this hotel is not good, despite its proximity to the Galleria. I will likely choose a different property for my next Galleria stay.

    Nov 05, 2023
  • 5.0 star tripadvisor rating
    Another Great Stay

    From the first person I saw who was Roshandra at the front desk she was very polite, professional and got me checked in in a timely manner. I was greeted each morning by Ben who always has a smile on his face and treats everyone special. I also had an opportunity to meet Ray the driver who didn’t hesitate and gave me a ride to the car rental. Tyler I commend you and your staff for their attention to detail and professionalism each and every time I visit your city and facility.

    Nov 01, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319