Property Location: Located in Kissimmee, Seralago Hotel & Suites Main Gate East is in the entertainment district, a 4-minute walk from Old Town and 5 minutes by foot from Fun Spot America. This family-friendly aparthotel is 1.3 mi (2.1 km) from Falcon's Fire Golf Club and 2.4 mi (3.8 km) from Celebration Golf Club.
Rooms: Make yourself at home in one of the 614 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided on request.
Amenities: Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Dining: Grab a bite from the grocery/convenience store serving guests of Seralago Hotel & Suites Main Gate East.
Business, Other Amenities: Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Kissimmee? This aparthotel has 1195 square feet (111 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
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Resort Details
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has not indicated whether there is a smoke detector on the propertyPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Front desk staff will greet guests on arrival.
Know before you go: Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100.00 per stayResort fee: USD 20.44 per accommodation, per night The resort fee includes:Business center/computer accessFitness center accessHousekeepingLaundry facilitiesPool access We have included all charges provided to us by the property.
Optional Fees: Rollaway bed fee: USD 10.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4424 reviews
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Nov 20, 2024NEVER STAY HERE!
Almost looks abandoned! The Lobby AC is off so its hot and muggy. The Old food area and arcade are all shut down. When you walk in its empty... almost like a horror movie. The room was nasty! Rust and mold every where. The bathroom sink shelf had fallen off and instead of putting it back up they painted and caulked it in place down there so it had a 45 degree slop. When you moved in bed the sheets would move just a little and expose bare nasty yellow stained mattress. The AC worked but was so so loud and clunking. So much rust everywhere was afraid things would fall apart any second.
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Nov 08, 2024
Disgusting motel avoid
Absolutely disgusting less than one star avoid at all costs. 17 dollars a night is too expensive. I didnt sleep under the covers. I used my sleeping blanket. Mold in the bathroom has a very musty smell. . This motel needs to be knocked down and redone
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Oct 16, 2024
Do not recommend. This hotel is in really bad shape. It looks abandoned. The rooms are a disaster. The bathrooms are nasty.
Saralago hotel From 4 star hotel to 1 star or less the rooms are all messed up. The bathroom has mold, the furniture Are damaged The mattress has holes in it. The towels are old and dirty, No toilet paper. Just one bar of soap for 2 guest, the grasses is all overgrown and on top of that when I get to the counter, they charged me $20.44 plus tax a night for the hotel fees when I ask her, what are the hotel fees cover that they're so expensive. She told me they charged me the parking for the pool and for the transportation.I told her I do not use the pool, I do not use there transportation because I rented a car. And that they are supposed to give me parking if i'm staying in their hotel.Still charge me the same amount of money i paid more for the hotel fees. That the hotel stay i have been staying in this hotel two times a year since 2014 but this will be my last day. I do not recommend this hotel. To each its own, if you wanna try it, you are warned. 0 stars for me
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Oct 13, 2024
Almost derelict hotel
Stayed there 5-12th October. We stayed there in 2008, and it was a good place to stay, near Old Town etc. What a shock to see how derelict it has become. The restaurant, Food court and bar were out of use. The rooms need to be redecorated , and the windows were filthy. The staff were friendly and helpful. So sad to see how bad this place has become.
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Oct 12, 2024
Horrible, stay away
Please listen to the bad reviews. This place is the worst. The pics are deceiving and I plan to file a complaint. The checkin was about 2 hours. Then people kept coming back with complaints as I am waiting on line. One checked out since his room smelled like poop and piss. Then when we finally get our room but we quickly did the same and went to the front to checkout. There was no way I was laying my head in this rundown cheap garbage. The room was filthy, stunk, shower leaking, old beds, bedsheets and need I say more?? I preferred to sleep in the rental car but found a nice hotel that put us up.