Secrets Royal Beach Punta Cana - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

23814 reviews

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  Honeymoon Adventures!

  Great experience! 👍 Eramy our butler was absolutely wonderful. He was communicative and responsive always remained helpful and responsive. Michael J, chocolatey, and little blondie from the entertainment team was professional, entertaining, and great! Food wasn't terrible but it wasn't great either. We loved the buffet for the variety of food options, we loved el patio for the setup, food, and ambiance and the desert portion was great as well. Bluewater grill was really great as well. Dinner on the beach - the staff was amazing, the ambiance was great, music was great, food was our least favorite, they served us corn pureé/soup, and dead fish/anchovies in our salad, and some other seafood that we didn't take a liking to, but the main dish was great which entailed stuffed baked potato, shrimp, steak, and mixed veggies. 😋

  Nov 09, 2026
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  Perfect holiday

  Went back to Secrets Royal Beach in Oct for 16 nights. There has been a few small changes since our last visit in Aug 25. Before I go in I need to say a Great big Thank You to Eddy our Butler. He is a genuine gentleman, he goes above and beyond, to try and make your holiday perfect. 🌟 Firstly all the staff were great. Nothing was too much trouble for them. What was nice was a few of them remembered us from our last visit. Secondly It was nice to see they now had table cloths in the French Restaurant. It’s a lovely Restaurant and the addition of the cloths just add the finishing touches. Thirdly, Every were is beautifully kept, the gardens are lovely and so well kept. The pools are very clean and the surrounding grounds are spotlessly clean. All public areas are kept so well, from the toilets and walkways. To the bins and ashtray being empty a lot. Infact we never saw a full one. Lastly a few things could do with changing, but I assure you they are small. Mattress on Preferred club beach loungers would be nice. The Preferred club lounge in reseption area, needs to be bigger. I say this because it’s the bar and snack area, also all the preferred guests check in here. and the noise can be so loud, how the staff manage to work is beyond me. We have been home for a week, but wish we were still there. Went for 16 nights and wish it could have been 21. If you’re looking for a really nice adults only hotel, you would not go wrong here. We will be back.

  Nov 09, 2026
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  Bad Honeymoon

  We chose Secrets Royal Beach for our honeymoon and unfortunately it won’t be a good memory for us. I would like the say, the service at every restaurant was absolutely incredible and the service staff is what often turned a bad day around for us. The food made us sick every single day so much that we could often not even finish our meals without having to run back to the bathroom in our room. The drinks were very weak and you needed to strategically order in order to catch a buzz (which we needed to make us feel better about our stay). Our room smelled incredibly musty, I’m guessing because of the air vent leak that was causing black mold to form. Our jacuzzi tub was broken and flooded the room, pieces broke off, and would only stay on for 5 seconds before it flipped the breaker. Our sink had a leak on it as well. When we brought these issues up to our butler, he said someone would be there to fix it. After a day or two the issues continued to not be fixed so we went to the front desk to try to switch rooms. At the desk they were told they would switch us the next day, once the next day came there was no word from anyone on our room change so we took it as a loss. A couple days later we couldn’t take it anymore and brought videos of all of the issues and finally got a room change. As far as the beach, you can’t relax because there’s a salesman trying to sell you something every 2 minutes. If you aren’t awake at 8 am, kiss chairs at the pools goodbye. We paid an additional $750 for preferred club and it was absolutely not worth it. We will be mourning the loss of our honeymoon for a long time.

  Nov 09, 2026
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  Beautiful relaxing resort!

  The resort is beautiful and well kept. The staff went above and beyond to be attentive. Carlos was our butler with the preferred booking and he was kind, helpful and attentive to our needs. Recommend him highly.

  Nov 08, 2026
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  Just perfect

  Probably the nicest resort hotel I've been too. Staff were amazing - genuinely helpful and so friendly. Nothing too much trouble. They were bringing you a top up drink even before you knew it was empty. So attentive. The hotel and rooms were well maintained and a perfect retreat from the daily life back home. The beach was also well kept - a tractor swept up the daily seaweed first thing in the morning. Shout out to Fatima (Food concierge) for helping to navigate my allergies.

  Nov 08, 2026