Secrets Lanzarote Resort & Spa

Customer Ratings & Reviews

TripAdvisor Traveler Rating

10465 reviews

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  Fun for lunch

  Fun place to visit for lunch overlooking the massive saltwater pools and rugged coastline. With Atlantic rollers breaking regularly over the edge of the pool creating extensive spray and foam while knocking swimmers, intentionally and unintentionally, into the pool there was nonstop entertainment. Menu was extensive and moderately pricey with good local cuisine.

  Nov 07, 2026
• 

  A fantastic, relaxing week!

  A great location and only a 20 minute transfer from the airport. Check in was quick, however due to the entertainment being extremely loud next to reception, it was a little difficult to hear the staff. The room us fantastic, large and had everything you could need. The staff are all fantastic, extremely pleasant, helpful and professional. The food was excellent. Each of the restaurants, whether for breakfast lunch or evening dinner, offer exceptional quality. The hotel offers a very relaxed atmosphere, and was exactly what we hoped for. The hotel is very clean, staff are always working hard inside and out. I will say that some of the external features such as the pool and poolside areas could fo with some remedial work to get them back to full standard. This maybe down to it being late in the season and the hotel maybe looking to repair these areas over the winter. A great value holiday and we will certainly return at some point in the future.

  Nov 06, 2026
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  Can’t wait to go back again

  I have just spent a glorious 5 nights at Secrets with my husband. A stunning setting and staff absolutely went out of their way to make it a wonderful stay. The F&B was outstanding and we look forward to booking again soon. Special mention to Kevin in the Preferred Pool bar, Carla in Portofino restaurant and Rihian at the Bluewater Grille

  Nov 06, 2026
• 

  A great all inclusive experience.

  We had a great holiday at Secrets as a birthday / baby moon get away. The hotel is very clean and tidy, multiple bar and restaurant choices, friendly staff, great views… the list goes on. To summarise a few points: Food - probably the highlight for me. Particularly the Barefoot Grill, the Bluewater Grill and Portafino. Great menu choices and food quality. I was really impressed at how good the food was in these restaurants and it largely exceeded my expectations. I wasn’t a huge fan of the wine but there amount of drinks you could select on all inclusive meant that didn’t matter! Cleanliness - the entire hotel was spotless from the public areas to the rooms. Very impressive. Access - One area of critique is that the advertising pictures includes the preferred customer area which wasn’t clear so it was disappointing when you realised you could not access those areas. It always means you cannot access all the restaurants for lunch. We waited until 3 each day so we could have late lunch at Barefoot Grill because the food was so good there. WiFi - my only real negative of the trip. The WiFi had a tendency to be intermittent and slow throughout the stay but from about mid morning on the Thursday to when we left during Friday morning the WiFi stopped working completely which meant having to pay for phone data. I would have expected better in general from the WiFi. All things considered, this was not a game changer and there could have been much worse things to go wrong. Overall, we were very impressed and had a great time, especially with the food and drink selection and quality.

  Nov 06, 2026
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  Lack of privacy a concern, and can be noisy.

  Quiet location on the edge of Puerto Calero. 10/15 minute walk from the supermarket, marina, and restaurants and bars. A small supermarket closer would be beneficial. Nice atmosphere though, positive vibes. Lack of privacy at the pool area - the pool looks well laid out and functional, however most of the loungers are situated on walkways so there are always people walking close by. Rooms decent size, but very little privacy in regards to the bathroom. This is where I was seriously disappointed. Bathroom has a sliding door so zero soundproofing. There is another door between the sleeping area and the bathroom, however this is also sliding. When it is closed, there is a glass window panel which makes the bathroom area visible to the bedroom area. Food and drinks are expensive for what they are. Bring your own water. Eat out every night. Staff were excellent though, friendly and helpful. Rooms very noisy when someone is next door and when the housekeeping start in the morning, this is mostly down to the floors being tiled and the walls seemingly being thin.

  Nov 04, 2026