For business and leisure travelers, San Francisco Marriott Union Square is the perfect, boutique-style hotel near Union Square. Stay busy near downtown attractions, sample sizzling street food in Chinatown or catch one of SFO's historic cable cars. Return to our hotel for bin480, our restaurant and bar serving Californian cuisine and handcrafted cocktails. Recharge at our 24-hour fitness center and consider one of our updated venues totaling 10,000 square feet of event space, including Union Square Ballroom and 30th-floor facilities with panoramic views of downtown. Our hotel rooms offer plush bedding, flat-screen TVs, streaming apps, ample work desks, Wi-Fi and tall windows showcasing San Francisco or the Bay. Access free breakfasts and desserts from our Club-level rooms and enjoy family-friendly suites with living rooms and sofa beds. Reinvent how you travel at our hotel near Union Square, San Francisco, CA.

Property Information

Year Built: 1971
Last Renovation: 2018
Floors: 30
Nonsmoking rooms: 401
Suites: 51
Total rooms: 350
Total rooms and suites: 401

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2196 reviews
  • 4.0 star tripadvisor rating
    Good location

    We stayed here and in another room a family we were showing around CA. The hotel is very basic. The lobby/ entry area is very dated and needs remodeled and updated. The room was nice and clean. Bed was comfortable. The hotel is only a block from Union Square and on a higher floor you can see it all lit up for Christmas. We were there 3 nights starting Christmas Day. We stayed in executive lounge level and the food there was good with nice views of Union square. As others have stated and I paid attention to those reviews / details: you will be charged a resort fee but it includes passes for cable cars, money for food in restaurant ( which is just in the lobby). You’ll need to plan out ahead how best to use the credits or you’ll just be throwing away that money. We have stayed nearby before in the Westin and the JW, both in immediate area and I would choose the JW for several reasons next time. Parking in the city is outrageously expensive and you should try to not move your car unless you have too. Public transportation, Big Bus, cable cars etc can get you where you want to go if in San Francisco for fun / tourist.

    Jan 22, 2023
  • 2.0 star tripadvisor rating
    Check the Fine Print

    This place assesses customers a "destination charge" that it then uses to make it seem like they are giving customers something, which they are not. I checked my credit card and saw a $29.00 charge separate from the room charge, which had already been assessed, and I did not know what this charge was for. Then, my wife and I went down to breakfast. We had not even sat down to breakfast before a staff member was at our table prattling about a $10 up charge per person for, ahem, hot breakfast. After "thanking" us for being "Elite" members, he said the voucher card I received would cover cold breakfast, but that this up charge for hot food would be covered by the $25 food and beverage credit. Apparently, this came out of this $29.00 charge on my credit card. This after we had just spent a week at the Westin Bonaventure, another Marriott property, in Los Angeles. We ate breakfast (which was better than the food at this property) in the hotel every day with a voucher card they gave us for the same "status" and never had any such nonsense. Before staying here, or anywhere, for that matter, it is probably best to check beforehand to see if there are any charges over and above the obvious and expected ones (room charge, incidentals, etc.).

    Jan 01, 2023
  • 3.0 star tripadvisor rating
    Basic option with mid level price point

    Particularly bland hotel with little or nothing to aet it apart from other options. Service mediocre everywhere except housekeeping- very lovely and helpful lady. Could not recommend this hotel and somewhat surprised it is branded as a Marriott. No frills brand would be more suitable. (Paid for a "Bay View" room but did not see the Bay.)

    Dec 30, 2022
  • 2.0 star tripadvisor rating
    Staff needs training

    This hotel has a great location, is clean, well priced and the breakfast was fantastic. We have titanium status and therefore stay in Marriott hotels at least 75 night per year. Unlike other reviews on this page I honestly believe that the $25 destination fee is a good deal. For our destination fee we got, 2 reusable metal water bottles, premium wifi, 2 single tram tickets, 2 x 1 hour electric scooter rental and $25 per day dining credit. The reason for the low score is due to the front desk check in, we checked in and were given a room on the 28th floor with a great view. When we got to the room there was only a king bed with no pull out converting bed for 2 adults and our 12 year old son traveling together. I called down to reception to have it rectified and was told that the 3 of us should sleep in one bed. At first I thought it was a joke and that the front desk was was sorting it out. To my dismay the front desk told me that we had booked for 2 and that his suggestion would be to have the 3 of us sleep in the bed. I confirmed that the reservation was booked and paid for 3 and that I would come down to the reception to have it resolved, the person on the call was belligerent and said that he would be waiting. I went to the front desk where all 3 of the staff denied speaking to me HOWEVER without providing my name we were upgraded to a corner junior suite. Customer facing staff is the face of the business and due to this unecesary situation I will never stay at this location again.

    Dec 23, 2022
  • 3.0 star tripadvisor rating
    If not for the stiff policy regarding the destination fee…

    I should have given a much higher review score but I was dismayed by the way they handled my concern with the destination fee. They charge you a 25$ destination fee per day but will give an equivalent 25$ dining credit. Make sure to use the voucher to make the most of your room. The problem arise when we were supposed to use the dining voucher in one of the restaurant which was supposed to close at 10pm but didn’t honor the dining voucher when we are about to claim it 30 mins before their closing time. The reception staff argued that I have all the time in the morning until the evening to use it. The hotel has a problem when they didn’t get our order even if it still 30 mins before they close. When you says 4pm-10pm, stick with the opening hours. Location is excellent. Room is nicely decorated. Good bed. Clean bathroom.

    Dec 21, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319