Resort Details
- bin480Visit bin480 in the lobby and delight in seasonal cocktails featuring fresh squeezed juice, house made purees, and simple syrups. Wines and beers from local breweries in our bar in Union Square San Francisco. Food Served until 10:30PM.
- BreakfastBegin your day at The Restaurant - open for buffet breakfast daily
- Concierge LoungeWine & Beer for purchase, soft drinks/water, assortment of snacks
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine†
- Boarding pass print-out available
- Bookstore,Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk,Offsite†
- Complimentary in-room coffee or tea
- 24-hour front desk
- Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - ATM/Cash machine†
- Boarding pass print-out available
- Bookstore, Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Complimentary in-room coffee or tea
- Concierge floor
- Continental breakfast†
- Drugstore/pharmacy, Offsite
- Dry cleaning†
- Efolio available to company
- Elevators
- Exercise gym
- Express check-in
- Express check-out
- Florist, Offsite
- Front desk
- Full service housekeeping
- Hair dryer
- Health club
- High speed wireless†
- Housekeeping - daily
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Meeting rooms†
- Non-smoking rooms available
- Public area air conditioned
- Restaurant†
- U.S. Fire Safety compliant
- Spa, Offsite†
- Tennis court, Offsite
- Turndown service
- Valet cleaning†
- Valet same day dry cleaning†
- Video checkout
- Video review billing
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Copier
- Ethernet Connectivity†
- Fax Machine
- Full Business Center
- Meeting Facilities
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club †
- Beach †
- Bowling alley †
- Children's program, offsite †
- Hiking trail †
- Jet-ski †
- Kayaking †
- Mountain biking trail †
- Putt putt golf †
- River rafting †
- Rock climbing †
- Sailing †
- Squash court †
- Surfing †
- Tennis court †
- Water-skiing †
- Orpheum Theater
- Curran Theater
- Post Street Theater
- Golden Gate Theater
- Moscone Convention Center
- San Francisco Ballet
- American Conservatory Theater
- San Francisco Opera
- San Francisco Symphony
- Alcatraz Island
- Coit Tower
- Golden Gate Bridge
- Golden Gate Park
- Union Square
- Asian Art Museum
- California Academy of Science
- Cartoon Art Museum
- De Young Museum
- Museum of Modern Art
- Palace of the Legion of Honor
- The Contemporary Jewish Museum
- The Museum of the African Diaspora
- Hayward State University
- San Francisco State University
- Santa Clara University
- Stanford University
- University of California San Francisco
- University of California, Davis
- University of California, Santa Cruz
- University of San Francisco
- University of California, Berkeley
- The San Francisco Marathon
- Bay to Breakers
- Chinese New Year Festival & Parade
- San Francisco Jazz Festival
- Alcatraz Island
- Cable Cars/Powell Street
- Chinatown
- Civic Center - City Hall
- Embarcadero Center/Ferry Terminal
- Financial District
- Fisherman's Wharf / Pier 39
- Golden Gate Bridge
- Moscone Convention Center
- San Francisco Shopping Centre - Westfield Center
- Union Square
- Aquarium of the Bay
- Yerba Buena Center
- The Exploratorium
- Metreon
- Filbert Steps
- PIER 39
- Oracle Park
- Ripley's Believe It or Not
- Madame Tussauds San Francisco
- San Francisco City College
- St. Mary's College
- Biscuit and Blues
- Teatro Zinzanni
- Golden State Warriors
- Oakland A's
- Oakland Raiders
- San Francisco 49ers
- San Francisco Giants
- San Jose Sharks
- San Francisco Civic Center
- San Francisco
- Sonoma Napa Tour
- The Segway Experience Tour
- Alcatraz with San Francisco Bay Cruise
- San Francisco Sky-View Tour
- Safari, Sail, and Jail Tour
- Champagne Brunch Cruise
- Levi's Stadium- San Francisco 49ers Football
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great stay, even during a strike!
We spent one night here on December 14, having booked months in advance since we spend the weekend in The City every year on that date (our Christmas tradition...we are "locals") The hotel is located one block off of Union Square, on a relatively quiet block. The property has the appearance of recently undergone a renovation, though I could be wrong. The point is, everything was spotless, and in great working condition. The elevators were efficient and quick. Check-in was a breeze. We were more than satisfied with all aspects of our room (size, cleanliness, etc.), though the bathrooms were slightly smaller than expected. There is really only one area of opportunity we can see, and that lies with the breakfast buffet. Simply, the food quality is acceptable, but nothing spectacular. The variety is fairly good, but would become tiresome after two days. The plastic plates need to be replaced with real ones. (We do realize there's a strike, and so staffing is probably limited in the "dishwashing arena"). Otherwise, and despite this one area of opportunity, we would certainly consider another visit to this location if ever in the area. Speaking of which... A message for those on strike: As locals, we are keenly aware of both the issues and the duration of your strike. You had some sympathy from us until you heckled us as we walked back into the lobby. What that taught us is that you hold no respect for us as loyal Marriott guests. Further, and due to your disrespect directed at us, you should not expect the same in return in the form of gratuities from us! We make it a habit to tip WELL too! A better approach would be to keep your editorial comments about who you think we are to yourselves, your feelings about us to yourselves, and simply picket as you are legally entitled to. We could not hear your drumming and bull horns at all from our room! So the only thing you accomplished by that approach was to earn our disregard for your hostile behaviors! You also lost any sympathy we held toward your situation! You have every right to protest within the scope of the law and city ordinance. You don't have the right to threaten and heckle guests at the very hotel you want to represent as being unfair to you! Think about it!
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Nice but Noisy
The hotel staff were friendly and accommodating, making for a pleasant stay. Unfortunately, the constant drum noise and protests from 7 AM to 10 PM made it challenging to relax. 😩 uggh Hope the union and hotel can end the very obnoxious protests
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Fantastic staff!
The hotel staff at the front desk and online through the Marriott Bonvoy messaging app were very accommodating upon my arrival at the hotel. They had to power through some very loud, organized protesting on the sidewalk in front of the hotel. Stayed in Room 508. It’s a lovely room and nice amenities. The lobby bar was very nice, and I checked out the restaurant where they’d be serving breakfast. Very clean and welcoming. I like the fall decor in the lobby and the art installations in the hallways. I would come back here if given the opportunity.
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Re : Service of the Hotel
This is the 2nd time I stayed this hotel again since Sept of last year. I'm in SF only 101/2 days and will take a flight to fly back HK by next day at 11:30 pm. Although it's very short. But the guys name Gurpreet and Jeff in front desk who are very kinds and helpful. Also, the House Keeper, Lily who also in good service too. She cleaned up my room are tidy and clean. So, I for sure will stay this hotel again when I were in there next time. Thank you
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Bad customer experience
I reserved two nights at the SF Marriott Union Square for business meetings during Dreamforce. Unfortunately, I forgot my wallet and didn’t have a physical ID, but I had a digital copy. Despite being a platinum customer, they still wouldn’t let me check in. To make matters worse, they charged me for one night even though I couldn’t check in. The management team was unhelpful and didn’t seem to understand that supporting Dreamforce customers is crucial to maintaining their reputation as a hotel for business. Days after the event, they still don't want to clear up this problem. Anyone going to SF should completely avoid this hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination fee: $30 (Plus Tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13