General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating1852 reviews
Belated Xmas get away 3 generational
We spent a 3rd generation belated Xmas vacation. It was a very clean hotel, everyone we encountered was friendly and welcoming. I would like to give a shout out to Jennifer who helped us book travel plans there, she would wave at us and ask how our trips were. The host at breakfast was amazing. The housekeepers were amazing, I wasn't expecting service every day. The rooms were above clean. The gentlemen outside said hello every day and welcomed is back like they meant it. I felt that we were close to everything we wanted to see. I like this brand because I feel like at times you pa for what you get and it has yet to disappoint me. I wish there was a pool or you could use the Marriott next door for those amenities but breakfast was great etc. Thank you for a wonderful time
Poor quality for the money…stained sheets
I stayed during a busy healthcare conference week, so paid over $1000 per night. The hotel room was normal but the bed sheets were stained with a yellow thing, so I had to remove them from the bed. I received a coupon for breakfast as a platinum elite member, but refused breakfast when I showed up 5 minutes before the close of the buffet. All in all, I agree it was a good location for tourists, but the experience was very bad especially for the exorbitant price they charged.
great quality for the money
There are many hotels in SF to choose from but if you want a great location convenient to all of the tourist areas then this is a good place to stay. the breakfast is pretty good actually. the rooms are not luxurious of course but most quick stays here would be fine. convenient to little italy, lombard street, the ferry to alcatraz, cable car stop and wharf.
Standard Marriott, nothing special
We wanted to stay in the fisherman’s room wharf area and are loyal Marriott members. This property was mediocre at best but extremely convenient for our extended weekend needs. Breakfast buffet was satisfactory, pretty much matched overall experience
Nice hotel for sightseeing in San Francisco when you have one night only
We stayed there for one night during a trip along the West Coast. So the location is nice, you can visit Golden Gate and Waterfront but also can take the train to Downtown SFO. Rooms are nice, clean and sufficient for what you need. Service was nice and hotel offered what you want to receive. Only negative point is the parking. As they only offer valet parking - the overall rate is a bit too high