General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating1862 reviews
MARRIOTT NEAR THE SEALS,FERRIES, AND CITY MARKET: WARM AND WELCOMING
Typical Marriott property located on a leafy street in the heart of the Fisherman's Wharf/Embarkadaro area of San Francisco. The hotel is 3-4 easy blocks from the bay and all the attractions for which the area is famous: seals, aquarium, Alcatraz ferry, restaurants,bars,marinas,market etc. Easy in and out for cabs/lyft/uber. The hotel is user friendly. Easy Check in. A breakfast and lunch space in the lobby. Rooms are comfy. Not overly spacious but plenty accommodating. Nice views. Plenty of tech plugs. Utilitarian desk. As with most hotels the lighting leaves something to be desired. Wi Fi is serviceable. The hotel, as most upscale in San Francisco, adds on required extras whether you plan to use them or not (one way cable car passes, fishing gear, and a coupon for $$$off either breakfast or lunch in the lobby). Valet parking. Pricy but so is San Francisco in genera. A warm and welcoming Marriott.
Good locale, Spacious, Safe, Very Clean & Comfortable
I reviewed several Marriott hotels within the vicinity and was glad that I chose this one because: * it is located in a livelier, brighter, cleaner part of the neighborhood * within walking distance to Pier 39, Pier 33 (for Alcatraz), cable car/trams, Chinatown, Italian town * it looks newer than Courtyard Marriott that’s just 500m away * In & Out 🍔 is just 5 mins away * the room is spacious and very clean; the beddings are very comfortable * the amenities’ fee of $30/night is not a big issue considering that you get it back in terms of vouchers you can use to redeem f&b * the lobby lounge cum restaurant serves a good variety of drinks 🍹🍷🍺🥂and pretty good foods. Good place to chill out after night falls * need access card to enter alternative hotel entrances, toilets in lobby and lift to room * the wifi is good (free for M members) * customer service is fairly good from recep to f&b and housekeeping [What’s odd is that there’s no drinking water provided. Recep said just drink from the tap, and to use the coffee maker to make hot water if needed. Those with infants who need to make milk formula might want to take note.] Overall highly recommended and will stay again.
Fit for purpose !
We stayed for 2 nights after the cruise. Overall fit for purpose. We were grateful to be given early check in (however it was a connecting door which can cause noise from neighbour) as we only stayed so did not ask to be moved. Excellent location easy to get around. Room size is adequate and fit for what we needed. Breakfast at Red Fin Restaurant very strange, open plan off the lobby, dit not feel like a restaurant. We found very poor food quality and not good value for what was on offer at the buffet. Destination fee increased from $ 20 + to $ 30+ which we have to queried at check out and reduced to $ 20 + by reception.
Nice Hotel, Great Location, Hate the Resort Fee
Very nice hotel - elevators are very quick and the rooms are clean and exactly as pictured. The location is very convenient with many great restaurants and attractions in easy walking distance. The only thing we were unhappy with is the resort fee - but that is getting to be really common. They do give you a voucher for $20 (US dollars) off at their restaurant but their restaurant is super expensive (the breakfast buffet is $29 US or $38 Canadian per person and not at all worth that price) so if you are travelling with more than one person it is very expensive to eat there. There were other amenities - I think a bike rental and fishing gear - but those were not useful to us.
Dated and dirty
This place was so bad, we turned around the once to got to the room, talked to the manager, and got our reservation canceled. We tried to be open-minded about the exterior, hopeful that the inside would be updated. The first clue should have been riding up the elevators that smelled like fish and grease. When we got to our room, there were crumbs of food all over the couch, as if the room hadn't been cleaned or someone snuck in and ate their sandwich and wiped it on the couch. The hotel is severely dated and not clean. I do appreciate how management handled our reservation cancellation on the spot. But, I would strongly recommend never staying at this property. Tourist or not, who cares that it's close to the Wharf.