Royalton Splash Riviera Cancun, An Autograph Collection - All Inclusive is a modern property in the popular vacation hotspot of Riviera Cancun. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night.

Families will love the enormous on-site splash park, supervised kids and teen clubs and non-motorized water sports, perfect for days spent making unforgettable memories together. 

Guests of all ages will enjoy Royalton’s signature All-In Luxury® concept, featuring unlimited, reservation-free dining, upscale accommodations, All-In Connectivity™ offering free, high-speed Wi-Fi for all your devices resort-wide, in-room Bluetooth speakers, and free calls to select countries.

Water park – As previously shared, our Water Park continues to operate seamlessly, boasting an array of 13 monster slides, four splash pad slides, two lazy rivers, and a range of pool amenities. The response from our guests has been overwhelmingly positive. Due to external factors, particularly unusual weather conditions in the region, the completion of the final monster water slide has experienced a necessary extension. To address this, we have proactively rescheduled its availability for our mutual clients to October 15th. 


Property Information

Total available rooms and suites: 840

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of $4.00 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory The Hotel wants to notify that from 1 May 2023 Ma Maison restaurant will be an adults-only (18+).

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy -Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2278 reviews
  • 1.0 star tripadvisor rating
    Don’t waste your money

    Worst customer service. Not recommended and not coming back. They praise quantity over quality. At first sight seems good but then you realize food and drinks quality is very low. Lots of slides but pool water is freezing and has dangerous damages. We regret wasting our vacations here and we are very well travelled.

    Feb 24, 2024
  • 3.0 star tripadvisor rating
    Royalton Splash a disappointment

    Stayed by at the Royalton Splash, day 3 pf a 10 day stay. Disappointed so far. I’ve stayed at the Royalton Riviera Maya a few days times and loved it. This property is very disappointing. Very limited daytime entertainment around the pool. Nighttime entertainment very disappointing The food is mediocre at best. Ate at Hunter the steakhouse last night. The food took forever to come out. Nothing worse than cold mashed potatoes and cold spinach. The medium rare steak was overcooked. My dining partner’ 8 once beef tenderloin was more like 3.5 ounces with the same cold sides. The food on the breakfast buffet is poor quality and limited variety. The ham is actually “spam”. No joke!!! I feel the quality has gone down since Marriott bought the chain. I hope things improve or next year it’s back to the Moon Palace.

    Feb 24, 2024
  • 4.0 star tripadvisor rating
    Zen

    Andres was great! We had some hiccups to get the reservations and an accidental spill by the waitress. Andres was great, food was the best of all restaurants, wish it wasn’t such a chore (even with Diamond Club) to get reservation. Don’t come with picky eaters

    Feb 23, 2024
  • 4.0 star tripadvisor rating
    Zen Teppan

    Zen Teppan is the best restaurant the hotel has to offer. It is hard to get a reservation and requires waking up very early to wait in a long line in order to attempt a reservation—but if you get in, it’s delicious. Andres was our chef & he was wonderful!

    Feb 23, 2024
  • 4.0 star tripadvisor rating
    5 star but not relaxing or luxurious

    Definitely a 5 star resort BUT runs like a factory. If you're looking for a relaxing luxury resort, this is not it. The property itself is massive, beautiful and well laid out but busy and loud. The good are the pools, food, all the restaurants, beach, rooms, staff and service overall. The bad, are the massive amounts of guests, in general large crowds and not a relaxing atmosphere Also, despite the size of the resort and the many pools, there is a serious shortage of lounge chairs, and chairs have to be acquired very early in the day. People were reserving chairs as early as 6am and with the large groups of guests, lounge chairs were all gone by 9am. If you're looking for a luxury, relaxing resort and vacation, this is NOT the place.

    Feb 23, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319