Royalton Punta Cana is a modern luxury resort on the coveted sands of Punta Cana in the Dominican Republic. This new-generation all inclusive hotel offers discerning travellers a family friendly vacation experience, where guests of all ages are captivated from morning to night. Beautiful architecture is combined with an exquisite product featuring incomparable service and incredible attention to detail. Every aspect of your stay from the unlimited à la carte dining to our signature handcrafted DreamBed™ has been carefully designed to deliver a personalized service while you relax in upscale ambience.

Property Information

Total rooms and suites: 317

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Guests staying in the Connecting Luxury Room or Diamond Club Luxury Connecting Room categories must have at least 2 Adults (18 and over) in the room or run the risk of denial by the hotel.
Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory April 2024, The hotel will start a property enhancement project to upgrade different parts of the resort. The project is organized in phases to avoid disturbing guests, focusing on areas like the main building, Diamond Club lounge, theater, Convention Center, and Wedding Gazebo. These upgrades will happen from April 8th to July 22nd. Starting April 8th, bars and seven restaurants will undergo a complete overhaul to enhance the culinary experience.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

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Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 16445 reviews
  • 5.0 star tripadvisor rating
    Royalton Punta Cana

    Weenzer, Joselito, Roberto, William, John Paul, Marcos, Edwin, and Roberto (sexy boy) have made this experience amazing! They are amazing people, who have big hearts. We could not have asked for a better experience at Royalton Punta Cana.

    Feb 28, 2024
  • 1.0 star tripadvisor rating
    15 out of our 30 person group got Sick from Contaminated Food

    I will share all our grievances below but the WORST part about the trip is 15 of us got incredibly sick with some type of food poisoning for at least 2 days. Chills, throwing up, diarrhea, etc. It was absolutely horrible and we were terrified to eat the rest of the time. We all filled out food contamination forms at guest services. There was absolutely no follow up, they didn't seem concerned at all and we got scolded for not requesting to pay to go see an offsite doctor, since they don't have one on site (3 of our group members are doctors as well, it was clear we were all sick with food poisoning.) We traveled over 2 weeks ago now and some of us are still feeling lingering effect like diarrhea. The rooms are outdated and the walls are paper thin we could hear ALL of our neighbors conversations as if they were in the room with us. We could also hear of neighbor throwing up for about 24 hours so I am assuming they were also suffering from food poisoning. The diamond club "perks" were non-existent: the website states that we get a beach bag and slippers to take home and not a single diamond club room in our group got a beach bag. I asked our butler about the bag and he said he would check on that for me then never followed up. It says “upgraded bathroom amenities” but we had the same bathroom amenities as our family members not in Diamond Club. It says priority delivery of room service and upgraded room service options. I never waited less than 45 minutes for room service and every time I asked for the upgraded room options I told it wasn’t available. None of us received turndown service for the first 4 days until I complained to the onsite groups coordinator about it. There is no real distinct diamond club beach area, everyone is allowed to got there. Beach and pool cabanas cost an extra $100 a day. One of the groups beds was BROKEN. Guests with 2 people in the room were put in queen rooms and guests with 3 people to a room were put in King bed rooms. We will definitely not be coming back to this resort ever. Bavaro beach is amazing though.

    Feb 28, 2024
  • 5.0 star tripadvisor rating
    I will be back

    Omar our butler was attentive, personable and made our stay enjoyable. Loved the steak at Hunters restaurant. The cleanliness of the resort and constant cleaning of facilities made it feel 5 star. The people sell8ng wares on the beach were respectful, not pushy, and returned when asked.

    Feb 28, 2024
  • 5.0 star tripadvisor rating
    Over all our experience was good. The services and attention to detail was excellent

    Grounds and development were great. Didn’t like the location of our suite. All kinds of vehicles driving up and down the lane service the hotel. I also was annoyed by the amount of noise that you hear from other patrons and staff in the hallways and from the rooms above. Food at the buffet was incredible. Restaurants were average. The amenities and staff hospitality was excellent. I would go back to this hotel, but I would definitely ask for a room not backing onto a service lane.

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    Staff review

    I leave this review purely for a worker Hamser the bell boy at the hotel , he gives 100% to his job , very friendly and can’t do enough for you , very kind person with a big heart , we will miss him , he made our stay feel like home from home , from his friends from England

    Feb 27, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319