Resort Details

Dining
OnSite Dining
  • Agave

    This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.

  • C/X Culinary Experience ($)
    Chef's Table. Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
  • Caffe Lounge
    Coffee Shop

    Enjoy fresh oven baked breads, pastries, cakes, ice-cream, cappuccinos & espressos.
  • Diamond Club™ Beach Bar
    Drinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
  • Diamond Club™ Lounge
    Drinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
  • Dips Pool Bar
    Drinks: National, International, House wine
  • Gourmet Marche

    International Buffet

    Discover the freshest local ingredients and enjoy a wide selection local and international flavors served at the stations of buffet restaurant, also offering fresh fruit juices.

    Note that children are not allowed in the resort. 

  • Grazie Italian Trattoria

    Italian Cuisine

    Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place to enjoy well-known Italian comfort food.

  • Hunter Steakhouse

    Authentic Steakhouse

    This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak.

  • Jade
    Asian Cuisine

    Impressive design sets the mood for an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique a la carte dining experience.
  • Level 18 – Rooftop Cabana Lounge

    Enjoy panoramic views of the most sought-after sightlines at Royalton Suites Cancun Resort & Spa Level 18 – Rooftop Cabana Lounge. The exclusive adults only Level 18 brings a rooftop pool, elegant cabanas, modern dining and an upscale nightclub experience with unrivaled views of the Cancun shoreline. Level 18 – Rooftop Cabana Lounge is an elevated adults-only luxury experience, in more ways than one. ($)

  • Lobby Bar
    Drinks: National, International, House wine
  • Martini Mix
    Drinks: National, International, House wine
  • Sands Beach Bar
    Drinks: National, International, House wine.
  • SCORE Sports Bar & Lounge
    In a casual atmosphere savor an ever-evolving menu of grilled specialties for a comfortable and familiar meal.
On-Site Amenities
  • 24-hour room service†
  • ATM/Cash machine†
  • Butler service†
  • Conference facilities†
  • Jacuzzi†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Parking
  • Pool
  • Room service†
  • 24-hour room service†
  • ATM/Cash machine†
  • Butler service†
  • Conference facilities†
  • Jacuzzi†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Parking
  • Pool
  • Room service†
  • Spa†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Royalton CHIC Suites Cancun is an ideal setting for romance, whether it’s a honeymoon, an anniversary, or just a quiet getaway. Stroll the pristine beach at sunset, cozy up under a palapa for two, or enjoy a candlelit dinner.

† Fees may apply

On-Site Recreation
  • Fitness center on-site
    Royalton Fit: 
    Stay healthy and fit during your All-In Luxury® vacation. Royalton Luxury Resorts comes with the latest fitness equipment so you can maintain your exercise routine wherever you are vacationing! We provide a variety of fitness programs and classes that cater to your every wellness need; whether its cardio training, weight lifting, or a fun and energetic Zumba class. Achieve your wellness goals during your luxury vacation!
  • Pool
  • Spa †

    The Royal Spa

    Find your personal wellness in paradise at The Royal Spa. Set aside the time and spend precious moments to ensure you return home refreshed and renewed at this full-service health facility onsite providing the opportunity create deeper personal wellness. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honored healing practices. Our professional staff is dedicated to ensuring you’re refreshed and ready to enjoy the rest of your luxury vacation.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9421 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Relaxing week in the sun

    Our visit was wonderful we had an Ocean View room which was worth the view, we were comfortable, sunrise was spectacular Food was wonderful and the staff everywhere were spectacular taking pride in their service Special shout out to Arturo and Marisol our butler and butleress for their service Abraham on the beach with his Ookie Dokie smile as he served us and many our drinks, Miguel in the steakhouse all were wonderful

    Mar 29, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good because if the butler services

    I’ve been to many adults-only all-inclusive resorts, and I decided to check out CHIC Resort in Cancún because I’ve been to CHIC Punta Cana three times and absolutely love it — so I wanted to see how Cancún compared. Overall, I had a great experience! Honestly, a big part of why I’m giving such a high rating is because of our butlers, Samara and Sandra — they were incredible. Super responsive, always had answers, and made everything so easy for us. They really made the entire stay feel seamless. The food was also a highlight. The steakhouse and Italian restaurant were both excellent — definitely don’t skip those. And you have to try the fungi risotto — so good. Entertainment-wise, there was always something going on and we had a lot of fun with it. A couple of things that could be improved: the foam party could use way more foam — it felt a bit underwhelming. Also, the music is pretty PG and very repetitive. They played Pitbull’s “Don’t Stop the Party” at least 3 times a day, every day, and overall the music felt like it was from about 10 years ago. They don’t really play hip-hop or reggaeton, and you won’t hear artists like Doja Cat, Dua Lipa, or Tems — so just something to keep in mind if that’s important to your vibe. Overall, it was a really enjoyable stay — but I’ll probably be going back to CHIC Punta Cana next time!

    Mar 29, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    A subpar Royalton Experience

    If you've been to the likes of the royalton bavaro punta cana and expecting a similar experience due to the name, reconsider. The grounds are well kept but the service is beyond subpar with diamond club totally not being worth it. Pool bar service is attrocious unless you're willing to excessively tip. Oskar, Luis and Eber are easily some of the worst bar tenders I've come across in any all inclusive. Each of them openly waving tips in your face, expressing you to tip if you want their service. You will easily wait 30 minutes - 1h for a drink to be told that you can only order 2 at a time. The butler service within diamond club is ok, but again doesn't meet what you would exprience in other Royaltons. The drinks are limited to diamond club bars and the sports bar and in all honestly, you can get top shelf drinks without it. In general the majority of staff are very accomadating. The roof top is a weird experience where everyone is downgrounded. As diamond club, you have access to the local drinks for free but if you have a standard booking, you will need to pay for your drinks on the roof top. The entertainment team work really hard and are very friendly - Huge shout out to Marco! The food can be hit and miss but is certainly better than some of the local Riu's.

    Mar 28, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Don't fall for lies

    Paid for king room in October, came in March and they gave us queen room, no apologies no offer if making it right. Just a smug young woman that said we requested a king. They happily took our money and did not give us the room we paid for. Criminal

    Mar 28, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A party resort for the loud and wild

    A really solid top-tier all-inclusive in Cancún with a lot to offer, especially if you’re looking for a lively getaway. The food was good across the board with plenty of options, and while the drinks were decent, there wasn’t much in terms of top-shelf liquor. The resort itself feels upscale and well put together, though it is on the pricier side for what you get. The biggest thing to note is the vibe it definitely leans more toward a party crowd. It can get loud and a bit wild at times, so if that’s what you’re into, you’ll have a great time. Overall, a fun and energetic resort with good food and a social atmosphere just not the best fit if you’re looking for something quiet or family-oriented.

    Mar 27, 2026
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 85.4 Mexican pesos (approx. $4.91 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


    Spring Break Policy - We cannot guarantee a spring break-free environment.

  • Pet Policy : Pets Not Allowed

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319