Resort Details
- Don RafaelMain restaurantBuffet restaurant open for dinner. Buffets and live cooking stations.
Special evenings: themed buffet (three times a week).
- FlamingoSteakhouse serving A la carte specialities.
- Il GustoItalian restaurantBuffet-style Italian restaurant.
• Poolside restaurant/Theme restaurant - KulinariumGourmet restaurantA la carte gourmet restaurant.
- NirvanaAsian restaurantBuffet-style Asian restaurant.
- Various Lounges/Bars
• Astoria - Lobby bar
• La Boheme - Lounge bar
• Sports Bar
• La Plaza - Bar
• Mezcal - Poolside bar with swim-up bar
*Access to all bars at Riu Jalisco.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine
- Babysitting,Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine
- Babysitting, Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Parking
- Pool
- Restaurant
- Safe deposit box
- Spa
- Sports bar
- Tour/sightseeing desk
- Water sports†
† Fees may apply
- Children's pool
Children's pool with slides.
- Children's program, onsiteDaily daytime entertainment program for children. "Riu land" kids club.
- Direct access to a beach
- Fitness center on-siteComplimentary use of gym.Fitness activities in RiuFit area.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PlaygroundChildren's Playground.
- Pool
There are 5 pools including one with a swim-up bar. New grill by the pool.
- Sauna
- Spa †Renova Spa with a variety of treatments, hairdresser, massages and beauty salon ($).
- Whirlpool
- Golf †Golf course located within a mile of the hotel.
- Kayaking †
- NightclubsComplimentary access to "Pacha" discotheque at Riu Jalisco (open 7 nights a week); drinks included.
- Windsurfing †
- On-site EntertainmentAccess to weekly theme parties for everyone
- Nuevo Vallarta
- Other Local AttractionsBathed by the waters of the beautiful bay of Banderas and sheltered by the imposing Sierra Madre, Puerto Vallarta is one of the most highly-prized tourist destinations in Mexico. As well as excellent beaches and water sports, this destination offers you the chance to enter into contact with unique nature: dolphins, whales and turtles.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9178 reviews
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May 15, 2025Great location!
I stayed at this resort for my birthday. Overall, the hotel was good but I had a few areas of concern. The 1st thing was upon arrival, they didn't have the 2 double beds that I had paid for months before. They said something about since it was booked as a package deal through Riu vacations, that they could only accept it as a request. So, the 1st night, they put us in a King room with the promise of a room with 2 beds afterwards. I didn't think that was fair, due to the fact, that I booked the hotel's vacation package online. I was informed that since I booked through the hotel's vacation package, that's a 3rd party site. Well, how was I to know that! Then, no one gave clear information about dinner reservations. When I asked about making reservations, I was told that we could just show up and if crowded, we can be put on waiting list. Well, that's not the case. I showed up to the steakhouse and was informed that they were booked and had no more reservations for the next 2 days. I was very confused at this point. I begged the manager at the front of the restaurant to make an exception because I was celebrating my 56th birthday. He finally worked something out. I was very appreciative. The hotel is in a very good location and overall, the staff was nice.
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May 14, 2025
Daughters wedding
This was the second time we stayed at this Resort and this time it was for my daughter's wedding. we had 75 guests come to the resort and they were very happy ,lots of food lots of drinks and the beach was great for body surfing. This is not the newest of resorts however it's just perfect for most of us. My mom uses a walker and was able to get a ground floor unit that she could use to get around easily. The entertainment at night was sub par. The resort itself is clean and all you need. Our wedding was beautiful on the beach.
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May 14, 2025
Great stay!
Came here with my family and friends for a wedding. Overall, we had a superb experience. Wish the adult pool was slightly bigger as it was a little bit crammed other than that no complaints lots of variety of food to choose from excellent service and quality.
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May 13, 2025
Family Vacation - 2025
Food was excellent, Only had one place that was not impressed with. Rafael the server in Sports Bar was wonderful. Anything needed help with he was always willing. Staff was polite and helpful. Cleanliness of facility was wonderful.
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May 12, 2025FANTASTIC ALL-INCLUSIVE!!
This was my first time taking a trip to Mexico along with my family. There were 15 of us and we were accommodated without any hassles. Great staff, great food, great drinks (especially the Pina Colada's!), plenty of chairs and spacing to truly kick back relax, and enjoy every moment of this bit of paradise! No lines or long waiting for parasailing and other water activities! Sooooo much fun!! I truly have no complaints and will definitely be a guest in the future! Thank you for such an amazing vacation! 😊
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryRiu Party in Puerto Vallarta will be temporarily paused during the renovation of Riu Jalisco. The renovation will begin on August 18, 2025, and the hotel will reopen on December 20, 2025. As a result, the Riu Party will not be available for guests at Riu Vallarta and Riu Palace Pacifico during this period. We appreciate your understanding and look forward to resuming the Riu Party events upon the completion of the renovations.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26