Location
Cabo San Lucas-BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Santa Fé hotel.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr25
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11786 reviews
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Oct 14, 2024Below average but priced well.
Our experience was very mixed. Let's highlight the good first. Resort is very clean and well maintained. Service was excellent with the exception of maintaining water and drinks in the mini fridge. Location is probably the best part of the resort. Short walk to the beach, fantastic pool overlooking the beach and Cabo bay, and the ability to swim in the ocean which is very uncommon in the Cabo area. The bad.... The food was terrible. There were many nights we went to multiple restaurants to eat enough to fill up because most entrees were terrible. The best meal items were fries, burgers, and macNcheese. Not the meals you look for when traveling to a foriegn country. Although there was always entertainment in the evenings, it was generally in a single location. Aside from the sports bar, there is not another place to have a drink or do something. We were surprised to find many of the building lacked elevators. Meaning you had to haul your luggage up and down as many as 4 floors.
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Oct 13, 2024Cockroaches In my room
I have requested to be placed in a quite side of the complex> EVERY Nights about from 10 PM till 3AM VEREXESIVE Loud NOISE.. I have contacted the Operator and filed complains after the first night and Nothing changed I called the 3rd Night and the last night SAME THING I went and spoke with the Night shift manager and Nothing ever changes and being compensated for another stay.. I have pictures of Cockroaches in my room and Nothing happened. I can email you the video and pictures of the bugs. You can contact me and I will be more than happy to speak to someone in the management department
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Oct 13, 2024Great resort
My only complaints are the walking from our building to everything, the sleeping arrangements - we were 3 adults and were in a room with 2 double beds pushed together and the wifi was extremely spotty. I would go back for sure but stay in a different building.
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Oct 10, 2024
Love
I enjoyed the RIU Santa Fe for my bday. If convenient location to Walmart was a lifesaver because I needed hair products. All in all the staff was wonderful. A few of the restaurants weren’t open during my stay. I wanted to eat a El Toronte. I think that the name and it wasn’t opened. By the third day food options (kinds of food) got repetitive. It was a great all inclusive choice for the price.
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Oct 08, 2024Very Nice Resort but Lousy Food and Drink
This was our third Riu Resort and our 25th all inclusive resort. Traveling with a group of 6. It was definitely the most attractive with lots of trees and western landscaping. Well maintained resort. The resort has been updated in the last couple of years so the rooms, furnishings, and bathrooms are in excellent condition. It is very large and spread out so be prepared to walk a lot. As in previous Riu’s the staff are all very helpful, polite and appreciative. We did not attend any of the shows so no comments in regard to entertainment. As stated previously, this is our third Riu and the worst for caliber and taste of the drinks and the food. I would have thought that both food and drink would be consistent from one Riu to another but that is not the case. All I can say was the food was tasteless and many times cold. We ate at all but 2 of the specialty restaurants. The only consistency was the beef was tough and not edible. The beef was cooked as requested but no one in our group was able to eat it because it was so tough. The Mexican restaurant was our least favorite with the food being cold when it arrived at our table. In talking with folks at the pool, we weren’t the only ones who experienced cold food. We really did not understand the poor taste of the drinks. I watched the pours and they were generous but the mix was tasteless. We ordered Pina Colada’s, Margarita’s, Daquiris, Mojito’s, - lots of different types of drinks in hopes of getting one that had some flavor – nothing seemed to work. I will say that the best drink I had was a dirty martini at the Bravo bar. The bartender knew how to make it and it tasted wonderful. Our group decided the key was to order plain highballs rather than anything that required a mix. The only other complaint we had was the lack of an adult/quiet pool. We expect noise and loud around the swim up bars – there are a number of those. The pool staff starts in with loud music by 10am and by 11am the games start. One morning we asked that they turn it down and instead, they turned it up. The kids are everywhere screaming and throwing balls. We understand that is what kids do which is why other resorts have quiet pools. With 10 pools at the hotel, it would be nice if one was dedicated for quiet and relaxing without kids. One other oddity was no moisturizer in the bath supplies. With airlines restrictions, we depend on the resorts to include moisturizer along with shampoo and soap. Fortunately there is a gift shop on site that we could purchase a 4oz. container of moisturizer for $10 US. It was a gorgeous resort with incredible views but the poor quality of the food and drinks and the lack of an adult pool will not have us returning.