General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Customer Ratings & Reviews
TripAdvisor Traveler Rating2943 reviews
MANAGEMENT NOT HELPFUL, INSTEAD TOLD TO SEND EMAIL TO COMPLAINTS!
Management Doesn’t care about customers. Under remodeling, no one told us. Air and phone not in working order, managers offered complimentary drinks, or dinner or different room. This was on night before departing, 9pm. Manager said he was “not allowed” to fix issues. Told me to contact complaints department when I’m back home! What a terrible end to our 2 week holiday!
Oasis in the Centre of Dublin
Excellent Hotel with Friendly and Professional Service in every area. Rooms were clean and comfortable. There was a pleasant atmosphere amongst the Staff, who were all in turn very attentive and helpful to visitors. I saw numerous instances of great team work with Staff stoping to help visitors and each other, all going the extra mile to make for a pleasant stay.
Very nice and good location. Good service and good breakfast. Large and nice rooms. Walking distance to everythibg ib the whole city. I can strongly recommend this hotell if you want a realy nice experiance in Dublin.
This hotel is located downtown and you can walk to most anything. If not take the hop on and hop off bus to go to all the attractions. The food and staff was amazing. Rooms are kinda small. But very clean. I definitely would stay here again if I came to Dublin
Food only average . Disappointing for such a historic hotel
Had lunch. Staff so friendly and nice ambience in restaurant but food quite mediocre for this standard hotel. They should and could do better. Lovely ambience in main hotel. Many famous people stayed here. Please up the ante !